Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Introduce
For pet owners across Vermont, finding a veterinarian who is not only professionally skilled but also deeply compassionate and responsive to a pet's needs is a top priority. Clarendon Animal Clinic, led by D.V.M. Grace Ma-Steenbergen, is a veterinary practice in North Clarendon that provides a wide range of medical and surgical services for a variety of animals. We understand that your pet is a cherished member of your family, and our mission is to provide professional and timely care, especially during emergencies. Our clinic is committed to being a reliable resource for the community, offering a broad spectrum of services that go beyond routine care. We also understand that the client experience is as important as the medical care itself. It is important to acknowledge that some reviews have raised concerns, particularly regarding past experiences and communication issues. We take all feedback, whether positive or negative, with the utmost seriousness, as it is a crucial part of our commitment to continuous improvement. We believe that open and honest communication with our clients is essential to building a foundation of trust. However, we are also proud to highlight the many positive experiences our clients have shared, particularly in moments of crisis. A client review speaks volumes about Dr. Grace's dedication, describing how she "waited after the clinic was closed for over an hour for us to get there" during a medical emergency with a puppy. This act of kindness and professional commitment during a stressful time is a testament to the compassion we strive to provide. We are dedicated to ensuring that our services and our interactions reflect this same level of care, and we are committed to being a partner you can rely on when your pet needs it most. Our goal is to provide a welcoming environment where every pet and owner feels supported and respected, from the moment they walk through our doors.
Clarendon Animal Clinic is conveniently located at 548 Rte 7b N, North Clarendon, VT 05759, USA. This location makes the clinic easily accessible for residents of North Clarendon and the surrounding towns, including Rutland, Wallingford, and Proctor. Situated on Route 7B North, the clinic is easy to find, which is a critical factor during a pet emergency. For clients arriving by car, the clinic offers a wheelchair-accessible parking lot, a significant amenity that ensures ease of access for all visitors. This thoughtful provision demonstrates a commitment to serving every member of the community, including those with mobility challenges. The facility also features a wheelchair-accessible entrance, further highlighting our dedication to making the clinic a comfortable and welcoming place for everyone. The presence of a restroom is another small but important amenity that adds to the overall client experience. As a clinic that recommends appointments, a visit is typically a planned event, which helps to manage client flow and ensures that you and your pet receive dedicated time and attention. However, as noted in a customer review, the clinic is also prepared to accommodate urgent situations, showing a level of flexibility and dedication that is highly valued. The easy-to-reach location, coupled with the accessible features, helps to reduce the stress and logistical challenges often associated with a trip to the vet, especially during a time of crisis. Our commitment to providing a convenient and accessible location is just one of the ways we aim to be a valued partner in your pet's healthcare journey within the beautiful state of Vermont.
Clarendon Animal Clinic, led by Dr. Grace Ma-Steenbergen, offers a diverse array of veterinary services to meet the health needs of both common and exotic pets. Our services are designed to provide comprehensive care, from routine procedures to urgent medical interventions.
- 24-Hour Urgent Care: We provide urgent care services to address unexpected health issues that require immediate attention. As one client's experience shows, we are willing to go above and beyond to see pets in crisis, even after regular hours.
- Spay and Neuter: We offer essential spay and neuter services as part of our commitment to preventative care and managing the pet population.
- Surgical Services: Our clinic is equipped to perform a variety of surgical procedures to address health issues that require a more invasive approach.
- Exotic Animal Medical: Our expertise extends to the care of exotic animals, providing a specialized resource for owners of non-traditional pets.
- Holistic Care: We provide holistic care options, offering an alternative or complementary approach to pet wellness.
- Mobile Veterinary Services & Pet Ambulance: For your convenience and for animals who find a clinic visit stressful, we offer a mobile vet service and a pet ambulance, bringing our care directly to you.
- Medical Consulting: We provide professional medical consulting to help you make informed decisions about your pet's health.
- Pet Euthanasia: We offer compassionate pet euthanasia services, providing support and dignity during a difficult time.
- Boarding and Grooming: We also offer boarding and grooming services to care for your pet's needs beyond just medical appointments.
Clarendon Animal Clinic is distinguished by several key features that highlight its commitment to professional and compassionate care, as evidenced by positive customer reviews.
- Exceptional Commitment During Emergencies: A significant highlight is Dr. Grace's willingness to see pets in a medical emergency, even after hours. As noted in a client review, she "waited... for over an hour for us to get there" and provided crucial care when other vets were unavailable. This level of dedication is a testament to the clinic's core values.
- Wide Range of Services: The clinic offers a broad spectrum of services, from routine spay/neuter procedures to specialized care for exotic animals and holistic medicine. This versatility makes the clinic a comprehensive resource for a variety of pet health needs.
- Personalized Care: The clinic’s willingness to provide individualized medical consulting and take the time to calm down a client during a crisis demonstrates a commitment to personalized, client-centered care.
- Mobile Services: The availability of a mobile vet and a pet ambulance is a unique and highly valuable feature, offering a level of convenience and accessibility that is crucial for owners of anxious or difficult-to-transport animals.
- Accessibility: The wheelchair-accessible entrance and parking lot make the clinic welcoming and easy to access for all members of the community, which is particularly important in a stressful emergency situation.
For more information, to schedule an appointment, or to inquire about our services, please feel free to contact us. We recommend making an appointment in advance to ensure dedicated time for your pet's care.
Address: 548 Rte 7b N, North Clarendon, VT 05759, USA
Phone: (802) 775-4333
Why is Clarendon Animal Clinic worth choosing for your pet’s healthcare needs? The answer lies in the clinic's demonstrated commitment to compassionate care and its willingness to go above and beyond, especially in a crisis. While it is crucial to acknowledge and take seriously the negative experiences some clients have had, the positive testimonials highlight a deeply dedicated veterinary team led by Dr. Grace. The story of a puppy with a medical emergency is a powerful example of her willingness to put her own time and comfort aside to help a pet in need when other clinics would not. This level of dedication to an animal's well-being is a core value that is hard to find. The clinic's wide range of services, including 24-hour urgent care, exotic animal expertise, and mobile vet options, makes it a versatile and invaluable resource for the Vermont community. We believe in providing personalized care, taking the time to explain diagnoses and treatment options so that you feel empowered and informed. The availability of a pet ambulance and a mobile vet service further demonstrates our commitment to convenience and accessibility, ensuring that pets who need help can get it, regardless of their owner's circumstances. Choosing Clarendon Animal Clinic means selecting a team that is not only professionally equipped to handle a variety of medical and surgical needs but is also dedicated to serving its community with empathy and a sense of duty. We are here to be a reliable and caring partner in your pet’s health, from routine visits to the most difficult emergencies.
Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Services
Veterinarian
- 24 Hour Urgent Care
- Boarding And Grooming
- Exotic Animal Medical
- Holistic Care
- Medical Consulting
- Mobile Vet
- Mobile Veterinary Service
- Pet Ambulance
- Pet Euthanasia
- Spay Neuter
- Surgical Service
Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Photos




Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Location
Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M.
548 Rte 7b N, North Clarendon, VT 05759, USA
Clarendon Animal Clinic: Grace Ma-Steenbergen, D.V.M. Reviews
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★ 5★ 4★ 3★ 2★ 1Just found a memory of my beloved cat Ygritte that died in Dr Ma’s care a few years ago. I reached out to friends that are still local and found she is STILL killing animals- as recently as last week. Ygritte didn’t die because of a simple mistake, she died because of complete incompetence and I know of at least 10 other pets that have died due to the incompetence. Please- if you love your pet: DO NOT TAKE here.
March 17 · addisonvfd40 ElisabethSo very greatful for this Vet. We had a medical emergency with our 5 month old golden puppy with a lot of blood in his stool. And I mean A LOT! When I called my vet I was told THEY DON'T DO EMERGENCIES.... BUT THEY WOULD SEE HIM THE NEXT DAY. I was told to try their sister clinic (no one answers the phone there, you have to leave a message. ) I called back 3 more times...( 3 weeks later and I still have not gotten a call back )I then called 13 other vets trying to get him seen. Said we would pay cash , no one would seen him. Then one clinic told me to call the THE CLARIDON CLINIC. NOT ONLY DID DOCTOR GRACE SAYS SHE WOULD SEE HIM, SHE WAITED AFTER THE CLINIC WAS CLOSED FOR OVER AN HOUR FOR US TO GET THERE. WHEN WE GOT THERE, SHE CALMED US DOWN AND SAID, NOT TO WORRY ABOUT THE HOUR AFTER WE KEPT APOLOGING FOR HOW LATE IT WAS. Dr. GRACE WAS WONDERFUL WITH OUR PUPPY. HE HAD DIARRHEA ALL OVER HER FLOOR AND SHE SAID, DON'T WORRY ABOUT IT. NOW I HAVE A GOOD SAMPLE. SHE TOOK X-RAYS, SHOW US THE X. RAYS, THERE WAS NOTHING IN THERE THAT WE COULD SEE. WE DECIDED ON A TREATMENT FOR THE PUPPY. AND HE WAS GIVEN THREE DIFFERENT MEDICATIONS. WITHIN TWO DAYS HE WAS MUCH BETTER. EVEN THOUGH SHE IS OVER AN HOUR AWAY FROM MY HOME, I HAVE SWITCHED FROM MY VET TO HER OFFICE. IN A TIME OF CRISIS, WHEN YOUR OWN VETERINARIAN WON'T SEE YOUR ANIMAL. WHEN YOU'VE PAID THAT VETERINARIAN, OVER TWO THOUSAND DOLLARS IN VET BILLS ALREADY.. ALL PAID IN FULL AT THE TIME OF SERVICE, AND THEY STILL WON'T SEE YOUR ANIMAL. THAT'S NOT A VET THAT I WANT. SO WE HAVE TRANSFERRED MY PUPPY TO DOCTOR GRACE'S OFFICE.. AND SO FAR WE REALLY FEEL BLESSED TO HAVE HER. THANK YOU, DOCTOR GRACE AGAIN FOR PUTTING YOURSELF OUT THERE THAT EVENING. WHEN OUR PUPPY REALLY NEEDED TO BE SEEN.
March 25 · Joanna EsteyI love Dr. Ma! She's great. The office is great, as is the staff. She's always treated our pittie mix with nothing but love! She isn't all about the money like some are, and she's done everything she could to save us money over the years in anyways she could bc unfortunately our boy was diagnosed with juvenile arthritis at 2yrs old.. so she picked right up on it and has helped him thru (and us) every step of the way! He's not the best boy around other dogs (he barks like a mad man when he's on his harness) , so they're very accommodating to that too.Can't say enough good things about her & her staff! They're awesome! I highly recommend her. You can tell she genuinely does this bx she loves animals!
October 14 · BridgetDr Ma is kind and compassionate with our pet. She is able to get us in quickly if the need is urgent. I appreciate her because her prices are affordable. Thank you Dr Ma!
October 16 · Nathan L.Dr. Ma and her staff are incredible! She knows her clients and patients so well and always makes the visits as painless as possible! Her sense of humor is also a big perk 🤣 (sorry Nova punched you Dr.!)
August 03 · Tegan Ward
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