Serene Passages Introduce
For California pet owners, making the difficult decision to say goodbye to a beloved animal is a profound and deeply emotional experience. During this time, the most compassionate choice is to ensure your pet’s final moments are peaceful, comfortable, and dignified. Serene Passages, located in Redlands, CA, is a specialized veterinary service dedicated exclusively to providing compassionate end-of-life care for dogs and cats. They are not a traditional veterinary clinic, but rather a mobile service that brings veterinary expertise and heartfelt empathy directly to your home. This allows your pet to pass away in a familiar, stress-free environment, surrounded by the family they love.
Serene Passages is built on a foundation of understanding, compassion, and a mission to ease the burden of this difficult journey. The team, including highly-regarded veterinarians like Dr. Scott and Dr. Nicole, understands the unique bond between humans and their animal companions. They believe that a "good death" is a final gift we can give to our pets, and they work to ensure the process is as gentle and pain-free as possible. Their services go beyond a simple medical procedure; they offer emotional support and guidance to grieving families, helping them navigate this challenging time with grace and love.
This article is a guide to what makes Serene Passages an invaluable resource for California families. We will explore their specialized services, their unique business model, and the features that have earned them a reputation for being an extraordinary team in a field that requires immense empathy and professionalism.
Serene Passages is strategically located to serve the Inland Empire and surrounding areas. While their official address is 700 E Redlands Blvd Ste U - 745, Redlands, CA 92373, their primary service model is a house call. This means they are a **mobile veterinarian**, bringing their care directly to your home. This is a crucial aspect of their service, as it eliminates the stress of transporting a sick, elderly, or anxious pet to a clinical environment. Instead of a noisy waiting room or a sterile examination table, your pet's final moments can be on their favorite blanket, in their own bed, or in the backyard they loved.
For those who may need to visit their office for other arrangements, the location in Redlands offers a supportive environment. The practice is committed to accessibility, featuring a **wheelchair accessible entrance**, a **wheelchair accessible parking lot**, and a **wheelchair accessible restroom**. This ensures that all individuals, including family members with mobility challenges, can be present and comfortable during this significant time. While appointments are recommended due to the nature of their service, their availability for scheduled appointments highlights their dedication to providing personalized, unhurried care.
Serene Passages offers a range of specialized veterinary services focused on end-of-life care for pets.
**In-Home Euthanasia**: This is the core of their business. They provide compassionate, dignified, and peaceful **at home euthanasia** for both **dogs and cats**. The process is designed to be gentle, with a two-step approach using a sedative to ensure the pet is comfortable and pain-free before the final step.
**Hospice and Palliative Care**: For pets with chronic or terminal illnesses, they offer **animal hospice** and **palliative treatment**. This includes **pain control** and **nursing care** to improve the pet's **quality of life** in their final days or weeks. They perform **life assessments** to help owners determine if it is the right time to say goodbye.
**Aftercare Services**: Serene Passages provides comprehensive aftercare, including **cremation options**. They offer both **communal cremation**, where ashes are not returned, and **individual cremation** (also known as **private cremation** or **separate cremation**), where the pet's ashes are returned to the family in a memorial urn. They also offer **transportation** to the crematorium.
**Memorials and Keepsakes**: To help families remember their beloved pets, they offer **pet memorials** and keepsakes such as a **fur clipping** and clay paw prints, often included with their services.
Serene Passages is defined by several key features and highlights that set it apart in the veterinary field.
**Specialized Focus on End-of-Life Care**: Their singular focus on hospice and euthanasia services allows them to offer an unparalleled level of expertise and empathy in this specific area of veterinary medicine. This is their primary service, not an add-on, which means every aspect of their care is refined for this delicate process.
**Compassionate and Unhurried Approach**: Customer reviews consistently highlight the kindness, patience, and warmth of the staff. The vets, like Dr. Scott and Dr. Nicole, are praised for taking the time needed for families to grieve and for explaining every step of the process. They treat each pet and family with the utmost respect and dignity.
**Personalized In-Home Service**: The mobile nature of their practice is a tremendous benefit, as it allows pets to remain in a secure and loving environment during their final moments. This reduces fear and anxiety for the pet and provides a private space for families to grieve freely.
**Full Aftercare Support**: The ability to arrange cremation and memorial services directly through Serene Passages simplifies the process for grieving owners. They offer a comprehensive suite of aftercare options, including transportation and various cremation choices.
For those considering their services, you can reach Serene Passages with the following contact information:
Address: 700 E Redlands Blvd Ste U - 745, Redlands, CA 92373, USA
Phone: (909) 654-7774
Choosing a mobile veterinary service for end-of-life care is a significant decision, and Serene Passages makes a powerful case for why they are the right choice for California families. The most compelling reason is their **dedication to compassionate, fear-free transitions**. For many pets, a trip to a traditional vet clinic is a source of anxiety. Serene Passages eliminates this stress entirely, allowing the pet to remain in their comfort zone. As one customer beautifully articulated, it was a "gift to be able to allow him to pass in our home... in his bed and blankie," and another found it was "the most important thing to us." This personalized and serene approach is a rare and precious offering.
Another key factor is the **unmatched empathy of the staff**. The reviews from real customers are a testament to this, with words like "incredible," "gentle," "calming energy," and "caring family member" used to describe their experience. The staff understands that this is a "difficult decision," and they provide a safe space for families to feel their emotions without judgment. They don't just perform a service; they provide genuine emotional support, which is an invaluable part of the grieving process. Their willingness to take "all the time we needed" is a crucial aspect of their compassionate care, showing they are not focused on a quick visit but on a meaningful goodbye.
Finally, the **comprehensive suite of services** they provide ensures that once you make that call, all aspects of the process are handled with dignity and professionalism. From the initial **quality of life assessments** to the arrangement of **cremation** and memorials, they guide you through every step. This makes a trying time much more manageable, allowing you to focus on saying goodbye to your beloved companion. In a time of profound sadness, the peace of mind that comes from knowing your pet is in the most caring and capable hands is worth choosing Serene Passages.
Serene Passages Services
Veterinarian
- Aftercare Services
- Animal Hospice
- Animal Pain Control
- At Home Euthanasia
- Business Service
- Communal Cremation
- Compassionate Care
- Cremation Options
- Dog Cat
- Dogs And Cats
- End Of Life Care
- End-Of-Life Care
- Euthanasia And Cremation
- Fur Clipping
- Geriatric Pet Care
- Home Euthanasia
- Hospice And Palliative Care
- House Call
- In-Home Euthanasia
- Individual Cremation
- Life Assessments
- Mobile Euthanasia
- Mobile Pet Euthanasia
- Nursing Care
- Online Pharmacy
- Pain Control
- Pain Management
- Palliative Medicine
- Palliative Treatment
- Pet Cemetery
- Pet Crematorium
- Pet Euthanasia
- Pet Euthanasia Service
- Pet Loss And Bereavement
- Pet Memorial
- Pet Memorials
- Private Cremation
- Senior Dogs
- Separate Cremation
- Transportation
- Veterinary Services
- aftercare and cremation
- cat euthanasia
- cats and dogs
- compassionate euthanasia
- dog euthanasia
- hospice
- in home euthanasia
- quality of life assessments
- quality of life exam
Serene Passages Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Serene Passages Photos










Serene Passages Location
Serene Passages
700 E Redlands Blvd Ste U - 745, Redlands, CA 92373, USA
Serene Passages Reviews
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★ 5★ 4★ 3★ 2★ 1From the moment we called, the staff was kind and compassionate during the most difficult decision of our life. Dr Scott was incredible with both of us and our fur baby. He gave the time we needed to grieve. He was so gentle in caring for him through the process. It was such a gift to be able to allow him to pass in our home with his mommy and daddy and his sister next to him in his bed and blankie. We highly recommend Dr. Scott and serene passages. Thank you from the bottom of our hearts!
August 23 · Nikki SolorzanoComing to the decision to have to let our Gizmo go was one of the most difficult decisions and experiences to go through. But everyone on the Serene Passages team was incredibly caring and supportive from our first conversation to the last. To be able to let go of our Gizmo in our own home where he could feel safe, comfortable and pain free was the most important thing to us. And it allowed us to freely express our emotions and sadness as well. Dr. Nicole is absolutely amazing. From the moment she came into our home with her beautiful calming energy we immediately felt at ease. It was as if she was a caring family member with us, not some stranger. She gave us all the time we needed, explained every single thing along the way and took great care with how she handled him. It takes a very special person to be able to do what she does with such love and grace. We could not have asked for more in such a trying time in our life. From the bottom of our hearts we thank you Dr. Nicole and team for being there for us when we needed it most.
June 25 · DuWayne OlsonI’m grateful to have found Serene Passages. I wanted to give my boy as much comfort as I could before I helped him cross over. Dr. Ramirez is so kind and made me feel complete ease. She’s the hand that holds you steady while you’re trying to maintain balance. If you’re in the position to do so, I highly recommend Serene Passages. Thank you for giving Max a gentle send off❤️
July 20 · Katya MejiaIt is very heartbreaking to say good bye to a Family Pet but please be assured that Serene Passages will handle your loved one with the dignity they deserve, in the comfort of your home.Don who took my call was amazing , polite, professional and communicative during the entire process. His follow up and kindness is outstanding during this difficult time.Dr. Scott is an Angel. He gently walked us through the entire process. He genuinely cares and was compassionate with our dog. Dr. Scott, thank you for being so courteous with Braxton.
April 23 · JamesDon and Dr. Ramirez were wonderful, sensitive, and kind during our most difficult of days saying goodbye to our most beloved doggy, Cinnamon. I'm so appreciative that we were able to be at home with our sweet boy where he was comfortable and was treated with such kindness and dignity.
July 10 · Nicole Rodriquez
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