Aquatic Underworld Introduce
For many Floridians, the beauty of the state’s natural aquatic environments inspires a desire to bring a piece of that underwater world home. Setting up and maintaining an aquarium, whether freshwater or saltwater, is a rewarding hobby that requires a reliable source for quality livestock, supplies, and, most importantly, expert advice. In the heart of Valrico, Florida, a hidden gem awaits aquatic enthusiasts of all levels: Aquatic Underworld. This is more than just a typical fish store; it's a dedicated small business that prides itself on exceptional customer service and deep, specialized knowledge. With new ownership revitalizing the store, Aquatic Underworld is quickly becoming a go-to destination for those in the Tampa Bay area looking for a personalized and trustworthy experience in the world of tropical fish and corals.
What truly sets Aquatic Underworld apart is its unique identity as a small, veteran-owned, and Latino-owned business. This background brings a sense of dedication and community that is often hard to find in larger retail chains. The owner, Jinoo, as noted in a customer review, is "very knowledgeable with fresh and salt water tanks. Very helpful and highly recommend!!" This level of personal expertise and commitment to the hobby is the cornerstone of the business. While a review notes the store is currently "rebuilding and stocking," this process is seen as a positive, demonstrating the owner's commitment to creating a well-curated and high-quality inventory. The hands-on, expert-driven approach ensures that customers receive honest, practical advice tailored to their specific needs, whether they are a seasoned hobbyist or just starting their first tank. This focus on building relationships and providing a supportive environment makes every visit a pleasant and informative experience.
The store's atmosphere is welcoming and professional, encouraging customers to take their time and explore. They offer a wide range of products for both freshwater and saltwater setups, catering to the diverse interests of the aquarium community. From vibrant corals for a reef tank to tropical fish for a freshwater display, Aquatic Underworld is working to stock the items that Florida hobbyists are searching for. As one customer mentioned, the store "had corals and supplies I was looking for," highlighting their ability to meet specific needs. This curated selection, combined with their knowledgeable staff, ensures that customers can find healthy livestock and reliable equipment. They understand that a healthy aquarium starts with healthy inhabitants and quality gear, and they are committed to providing both. The store is also a great spot for a "quick visit" to pick up essentials like fish food or water additives, but the staff’s expertise often encourages customers to stay and learn more.
Conveniently located at 3248 Lithia Pinecrest Rd suite 101A, Valrico, FL 33596, USA, Aquatic Underworld is easily accessible for residents of Valrico, Brandon, Lithia, and the wider Tampa Bay area. The location is situated on a well-known road, making it simple to find. For customers driving, there is the added benefit of a free parking lot, eliminating the stress of finding a spot. This accessibility is complemented by the store's commitment to providing a welcoming environment for all. It features a wheelchair-accessible entrance, parking lot, restroom, and seating, ensuring that everyone can enjoy the wonders of the aquatic world inside. This attention to detail and inclusivity reflects the business’s values and makes it a community hub for all aquarists.
Aquatic Underworld offers a comprehensive set of services designed to make the hobby as easy and enjoyable as possible.
Service Options: The store provides multiple convenient options for shopping, including Curbside pickup, Delivery, In-store pickup, and In-store shopping. These flexible services cater to the busy schedules of modern Floridians, allowing them to get what they need with ease.
Expert Advice: The owner, Jinoo, and the staff are known for their deep knowledge of both fresh and saltwater tanks. They offer personalized advice on everything from tank setup and water parameters to fish compatibility and coral care. This hands-on guidance is a key service that distinguishes the store.
Inventory Management: While the store is currently in a rebuilding phase, they are actively working to stock a variety of fish, coral, and supplies that meet the needs of the local hobbyist community. This includes both common and hard-to-find items, ensuring a diverse and exciting selection.
In addition to their services, Aquatic Underworld boasts a number of features that enhance the customer experience.
Knowledgeable and Friendly Owner: The personal touch of a veteran and Latino-owned small business is a significant highlight. The owner’s passion and willingness to help, as noted in customer reviews, create a trust-based relationship with clients.
Excellent Customer Service: A review highlights that among other coral stores, this one provided the "best customer service and advice." This commitment to the customer is a defining feature of the business.
Accessibility: The provision of a wheelchair-accessible entrance, parking lot, restroom, and seating makes the store a welcoming place for everyone in the community.
Payment Flexibility: Aquatic Underworld accepts a wide range of payment methods, including Cash-only, Credit cards, Debit cards, and NFC mobile payments, providing convenience for all shoppers.
Free Wi-Fi: The availability of free Wi-Fi allows customers to easily look up information or share their experience with others while in the store, adding a modern convenience to the shopping experience.
For inquiries or to get more information, you can contact Aquatic Underworld using the following information:
Address: 3248 Lithia Pinecrest Rd suite 101A, Valrico, FL 33596, USA
Phone: (813) 548-0625
Mobile Phone: +1 813-548-0625
Choosing Aquatic Underworld is choosing a business that is deeply invested in the success of its customers. What makes it worth choosing is the unparalleled combination of expert knowledge, personalized service, and a genuine passion for the aquatic hobby. This is not a place where you will be left to figure things out on your own; the staff is there to guide you every step of the way, from tank setup to long-term maintenance. The fact that it is a small, local, veteran-owned, and Latino-owned business means your patronage directly supports the community and a dream built on hard work and expertise. The convenient location and accessibility options ensure that anyone can visit and enjoy the experience. For Floridians who want to create a stunning underwater world at home, Aquatic Underworld is the best place to find not just the fish and supplies, but the knowledge and support to make your aquarium dreams a reality.
Aquatic Underworld Details
From the business
- Identifies as Latino-owned
- Identifies as veteran-owned
- Small business
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Cash-only
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Aquatic Underworld Photos
Aquatic Underworld Location
Aquatic Underworld
3248 Lithia Pinecrest Rd suite 101A, Valrico, FL 33596, USA
Aquatic Underworld Reviews
pricestankcoralsknowledgequestionssaltselectioninformationqualityownership
★ 5★ 4★ 3★ 2★ 1With the store under new ownership, I have to say it was a pleasant experience. Of the 6 different coral stores in the area, this, while not the most packed with "stuff," provided the best customer service and advice. The owner is currently rebuilding and stocking the store, but it is a pleasure to work with and had corals and supplies I was looking for. I would recommend anyone to come in and give this store a good look around.
June 07 · Choppednoob MullJinoo is very knowledgeable with fresh and salt water tanks. Very helpful and highly recommend!!
July 19 · James RenzaThe guy working there was super nice, the cat was even better, and I got some really cool crabs and a little palythoa coral for my tank! I’ll definitely be coming back in the future for more, everything seemed very healthy and was reasonably priced.
May 03 · BeapeaSmall little aquatic store. Came to look for some fish to buy for home but found they had mostly a saltwater selection. They do have some shrimp, hermit crabs, and exotic fish but the selection is limited.
February 29 · maryroselolMy Saltwater Tank Disaster:Let me start by saying this is only the second time that I have done a review like this. Just think folks need to know… In the 10 months that Aquatic Underworld has been servicing my Saltwater tank, it has been at least 5 different guys that have come out to my house.... More importantly, my tank is a complete disaster due to the lack of true “Saltwater” tank experience on their part. To make matters worse, the owner called me last Friday (2 Feb 24) because there was a miscommunication on their part and the maintenance guy (who would have been the 6th different guy to come out) didn't show up. The owner is the rudest, most disrespectful person in customer service that I have ever spoken with, this includes almost 30 years of military travel around the world.I have paid Aquatic Underworld hundreds of dollars over the last 10 months, and all I have to show for it is a Saltwater tank that is a complete disaster. Additionally, based on their lack of experience and greed, I will have to spend hundreds of dollars to just get things back to normal.With that said, it’s the lack of accountability, professionalism, and attitude (especially by their leadership) that's really shocking to me.______________________________________________________________I am back....I missed your very inaccurate response because I don't make it a habit giving out bad reviews... I tried to keep it professional but seems like you took it personal. So here we go... everything you listed in your sorry response is a complete lie. You acquired the company at the same time of the issues at least that what I was told. I only spoke to you once... which was the last day because your attitude was garbage and thanks for confirming it with your no accountability response -- you proved all of my points for me. Lets talk facts for a second...I have (still) dozens of text highlighting the issues as well as what was done (and not done) to include paying for "mileage" really... My tank was NOT looking like that before "Aquatic Underworld" started maintenance.... by the way, it looks fantastic now...So thanks for showing your true colors in your response.. By the way, my dialog with the former owner (Nathan) highlighted all the shortcomings of his maintenance team/company.... And obvious from your response -- seems like you fit right in. Rude and disrespectful and no ownership (literally). How about at least 5 different guys in 10 months -- in some cases 2 guys came just to "hang out". This is not my first rodeo - so I know more about Salt Water tanks than you think -- just easier to have "qualified" folks maintain but I've learned my lesson - thanks Kevin. And I have been maintaining my tank since. They did not appear to be trained in the details of salt water tanks -- rather just water change outs and very minor stuff. I know YOU live in a world where facts don't matter but they do in my world -- so my goal is to set the record straight for other consumers. BUYERS BEWARE!. Good Day Kevin.
November 25 · Tony Davis
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