Pauley's Pups

- 12100 Washington Hwy, Ashland, VA 23005

For anyone in Virginia searching for a new furry family member, Pauley's Pups in Ashland is a well-known destination. Specializing in small and toy breed puppies, this local pet store has been serving the greater Richmond area for over 25 years. Pauley's Pups stands out as a unique option for those who have a specific breed in mind and prefer to meet their potential companion in person. The store is designed to provide a personal and intimate experience, allowing customers to interact directly with the puppies before making a decision. This hands-on approach is a key part of what makes Pauley's Pups a go-to place for many Virginia residents looking to add a new dog to their lives.

The core of Pauley's Pups' business is centered on helping families find a happy and healthy puppy. Customer reviews frequently highlight the positive experiences they've had with the staff. For example, one happy customer mentioned how Mary and Jennifer were "great," knowledgeable, and readily available for any future questions. Another customer who purchased their second puppy from the store praised the "exceptional" service and care. This consistent feedback points to a business model built on personal connection and ongoing support, which is invaluable for new pet owners. The store's policy of allowing one-on-one interaction with the puppies in a separate room further enhances the experience, helping families see the unique personality of each puppy and ensuring a good match.

Pauley's Pups’ focus is primarily on small and toy breeds, offering a variety of pups for sale, including Cavachons, Toy Poodles, Yorkies, Yorkiepoos, and more. This specialization allows them to have a deep understanding of these specific breeds' needs and characteristics. They also offer a 10-day health guarantee and provide detailed health records for each puppy, including vaccination and deworming history. The business’s long-standing membership with the Better Business Bureau since 1997 is an indication of their commitment to operating with established standards. While the debate around pet stores that sell puppies is a common one, Pauley's Pups' long history and positive customer testimonials from many satisfied pet owners who have found healthy, loving companions are a significant part of their story in the Virginia pet community.

Pauley's Pups is conveniently located at 12100 Washington Hwy, Ashland, VA 23005, USA. This location makes it easily accessible for residents across the greater Richmond area, including those traveling from nearby cities like Fredericksburg. The store is situated on a major highway, which simplifies navigation and allows for a straightforward drive. For customers, the accessibility of the store is a key feature, making it a viable option for people willing to travel a short distance to find the perfect puppy. The business is also well-equipped to accommodate all visitors, with a wheelchair-accessible entrance and a wheelchair-accessible parking lot.

When you arrive, you'll find on-site parking available, making your visit hassle-free from the moment you pull in. The store’s physical presence allows for an immersive experience that online searches simply can’t replicate. This is particularly important for a significant life decision like getting a new dog. Pauley's Pups also makes the purchasing process as smooth as possible by accepting a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. The combination of an accessible location, practical amenities, and onsite services makes Pauley's Pups a well-rounded and convenient option for Virginia residents.

Services Offered:

• Live Puppy Sales: The primary service of Pauley's Pups is the sale of available puppies, with a specialization in small and toy breeds. They allow customers to interact with the puppies in a dedicated, one-on-one setting.

• Onsite Services: The store provides various on-site services, including allowing customers to see the puppies in person and receive personal guidance from the staff. This hands-on approach is a core part of their service model.

• Health Guarantees and Records: Pauley's Pups provides a 10-day health guarantee and ensures that each puppy comes with detailed health records, including information about vaccinations and deworming.

• Ongoing Customer Support: As mentioned in a customer review, the staff is available to answer questions that may arise after a purchase, offering continued support to new pet owners.

• Pet Supply Retail: While primarily known for puppies, Pauley's Pups also offers various pet store products, which likely include starter kits and essential supplies for new pet parents.

Features / Highlights:

• Specialization in Small and Toy Breeds: This focus allows Pauley's Pups to have a deep knowledge base and a curated selection that appeals to a specific market of dog lovers in Virginia.

• Personalized Customer Experience: The store is praised for its friendly and knowledgeable staff, such as Mary and Jennifer, who provide a great deal of personal attention and support throughout the puppy selection process.

• Opportunity for In-Person Interaction: Customers have the valuable chance to meet, play with, and get to know the puppies before committing to a purchase, which is crucial for finding the right match.

• Commitment to Accessibility: The business ensures all customers can visit comfortably, with a wheelchair-accessible entrance and parking lot.

• Established Business with a Long History: With over 25 years of service and a long-standing membership with the BBB, Pauley's Pups has built a reputation over time as a provider of puppies to the local community.

Contact Information:

Address: 12100 Washington Hwy, Ashland, VA 23005, USA

Phone: (804) 798-7877

What is worth choosing?

For Virginia residents considering adding a puppy to their family, Pauley's Pups offers a compelling option, particularly for those who have a specific preference for small and toy breeds. The primary reason to choose this store is the unique, in-person experience it provides. Unlike searching online or going to a rescue event with limited information, at Pauley's Pups, you can meet the puppy you are interested in and see its personality firsthand. This is a significant advantage for a decision as important as bringing a new dog into your home. The positive reviews from customers, who are clearly thrilled with their "happy and healthy" new additions, speak to the quality of the dogs and the service provided.

Furthermore, the store's commitment to customer support, even after the puppy has gone home, adds a layer of reassurance for new owners. The staff’s willingness to answer questions and provide ongoing guidance is a valuable service that fosters trust and loyalty. While the debate around pet stores that sell puppies is an ongoing discussion, many Virginia families have found success and happiness by choosing Pauley's Pups. For those who prioritize a personalized experience, a wide selection of specific breeds, and a business that offers a health guarantee and continued support, Pauley's Pups remains a worthy choice in the local pet community.

Pauley's Pups

12100 Washington Hwy, Ashland, VA 23005, USA