Petco Introduce
Introduction / Overview
Located in the heart of San Mateo, California, Petco is more than just a pet supply store; it is a dedicated resource for pet owners throughout the Bay Area. We believe in nurturing the bond between people and their pets, and our store at 3012 Bridgepointe Pkwy is committed to providing a wide array of products and services to support that mission. For years, we have served the community as a go-to destination for everything from premium pet food and toys to specialized supplies for aquatic and reptile companions. We are proud to be a part of the California pet-loving community, striving to be a place where both you and your pet feel welcome and understood.
At Petco, we understand that every pet is unique, with their own specific needs. Our comprehensive approach to pet wellness means we cater to a diverse range of animals, from common dogs and cats to exotic birds, fish, and reptiles. Our shelves are stocked with a carefully curated selection of products, and our services are designed to address various aspects of pet care, including health, nutrition, and behavior. While some customers may find our prices a little higher than some competitors, we believe the quality of our products and the expertise of our staff offer exceptional value. We are dedicated to providing the resources and support you need to give your pet the best possible life.
Location and Accessibility
Petco is conveniently located at 3012 Bridgepointe Pkwy, San Mateo, CA 94404, USA. Situated in a prime location, our store is easily accessible to residents of San Mateo and the surrounding communities, making it a quick and convenient stop for all your pet-related errands. We are committed to ensuring our store is accessible to everyone. Our facility includes a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and a wheelchair accessible restroom. These features are in place to make your shopping experience as comfortable and hassle-free as possible.
The store's location is designed to allow for a quick visit, whether you're running in for a bag of food or browsing our extensive selection. We understand the value of your time, and to that end, we offer multiple service options to fit your schedule. You can opt for traditional in-store shopping, or take advantage of our delivery, curbside pickup, or in-store pickup services. For added convenience, the store offers free Wi-Fi and accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making your checkout process seamless and efficient.
Services Offered
Professional Grooming Services: Our professional grooming salon offers a variety of services, including full-service grooming for dogs and cats. We also provide professional nail trimming for a wide range of pets, including reptiles, as one review for a "beardie" mentions.
Pet Training: We provide a variety of training classes for dogs, from puppy socialization to advanced obedience, all taught by certified trainers.
Specialized Pet Care: We are a dedicated fish, goldfish, reptile, and tropical fish store, offering a wide selection of animals, supplies, and expert advice to ensure you have everything you need for these unique companions. As one customer noted, the staff is knowledgeable about caring for specific animals like guinea pigs.
In-Store Veterinary Services: The store hosts Vetco vaccination clinics for low-cost dog and cat vaccinations, providing an affordable and convenient way to keep your pets up to date on their health.
Pet Supplies and Food: Our comprehensive product selection includes premium pet food, treats, toys, and supplies for dogs, cats, small animals, birds, fish, and reptiles. We also have an on-site pharmacy for medication refills.
Self-Serve Dog Wash: We offer a convenient self-serve dog wash station, allowing you to clean your furry friend in a clean and equipped environment without the mess at home.
Features / Highlights
Knowledgeable and Helpful Staff: As highlighted in a customer review, our staff members, like Shawn, are praised for being polite, helpful, and passionate about educating pet owners on proper care.
Comprehensive On-Site Services: The availability of on-site services, including grooming, training, and vaccination clinics, makes our store a one-stop-shop for many of your pet's needs.
Wide Variety of Pet Types: Beyond common pets, we specialize in supplies for fish and reptiles, catering to a diverse segment of the California pet-owning community.
Convenient Shopping Options: We provide a variety of ways to shop, including in-store, curbside pickup, and delivery, making it easy to get what you need, when you need it.
Commitment to Education: Our staff actively engages with customers to provide valuable information on pet care and helps them explore different pet options.
Contact Information
Address: 3012 Bridgepointe Pkwy, San Mateo, CA 94404, USA
Phone: (650) 357-9480
What is worth choosing
For pet owners in San Mateo and the wider Bay Area, choosing this particular Petco is about valuing convenience, a broad range of products, and the expertise of its team. While some reviews raise concerns about pricing and the conditions of in-store animals, the store’s value proposition lies in its comprehensive services and the helpfulness of its staff. The glowing review mentioning Shawn, the staff member who educated a customer on guinea pig care, illustrates the kind of personalized and knowledgeable service that can transform a quick visit into an enriching experience. This kind of interaction is invaluable, especially for new pet owners or those exploring different pet options. The staff's willingness to go beyond just ringing up a sale and instead provide a mini-education on animal care sets this location apart from a basic retail outlet.
Furthermore, the extensive list of services available at this location makes it a highly convenient option for busy California residents. The ability to buy supplies, get professional grooming, schedule a training class, and get your pet's vaccinations all in one place is a significant time-saver. The store's specialization in fish and reptiles also makes it a unique and vital resource for a niche but growing market of pet enthusiasts. While one review points out the dilemma of buying animals from a corporate store, a different perspective can see the opportunity to provide a better life for an animal in need, while also having access to the supplies and expert advice necessary for its proper care. The variety of services, helpful staff, and commitment to accessibility and convenience make this Petco a reliable and valuable choice for the San Mateo community.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
3012 Bridgepointe Pkwy, San Mateo, CA 94404, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1I usually come to Petco when I am in need of things for my cockatiel. The products are a little pricey, but are more or less good quality. Some of them weren’t always compatible with my bird or my cage, though, and I’ve seen Petco sell things that are actually quite dangerous for birds (ex. Those soft hanging bird beds that birds can get their nails caught up in). I have also found another pet store that sells bigger quantities of seed for a lower price. Basically, Petco is good, but it isn’t the cheapest or most reliable and I wouldn’t rank it as my first option for pet supplies.The employees are polite, and I really don’t have any comments to make about them. I have a few about the store itself, though. It can be a bit dirty and smelly, but I understand cleanliness is hard to achieve when your place is full of animals. The animals don’t seem to be under the best care, but that’s how most pet stores are, unfortunately. It’s truly a dilemma; buying these animals and bringing them home will give them a better life, but will also grant more revenue to the corporations that put them in these conditions. I just ask you to be mindful. 3/5.
June 22 · Hana EstalillaGot the mealworms that I needed to get. One of the staff guys there, Shawn, helped us with petting the guinea pigs and educating us on taking care of them. Nice place to explore other pet options.
June 29 · Andrew LeHuge thanks to Diana for going above and beyond with Max’s haircut! I really appreciated the clear communication and the quick, fabulous results.This Petco is always spotless and well-organized—even on busy weekends—which makes every visit a pleasure.
August 10 · Bella QuinThe associates are friendly and amazing with animals. Shared some conversation and laughs that made shopping fun. At checkout I had two female associates, I didn’t catch their names, but they were absolutely wonderful. Really great with my chihuahua who was a bit nervous being in the store. Definitely will be visiting again. Highly recommend to visit this location!
August 31 · Jessica Sancetta (Jess)I had a great experience at this Petco location. The staff member who helped me was very kind and attentive. I may not have caught her name correctly — it might have been Daana. She was a middle-aged lady, and I truly appreciated her excellent customer service
September 02 · zafer camkiran
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