Parrot & Bird Emporium: Your Trusted Avian Destination in Feeding Hills, MA

Parrot & Bird Emporium Inc Introduce

For those in Massachusetts with a love for all things avian, there is a very special place that stands out from the crowd. The Parrot & Bird Emporium Inc, located in Feeding Hills, is a haven for parrots and their human companions. This is not just a bird shop; it's a community, a resource, and a truly unique pet store experience. Customers describe it as a "paradise for parrots," and that sentiment is at the heart of everything this small business does. The moment you step inside, you're greeted with a vibrant and energetic atmosphere filled with amazing people and incredible birds. It's a place where you can find not just a pet, but a new family member, and receive a level of support that is unparalleled in the industry.

The core of the Parrot & Bird Emporium's reputation is built on its exceptional care and genuine passion for animals. Customers who have purchased multiple "feather babies" from here express complete satisfaction with the quality and service. They understand that when you buy a bird from this store, you're not just getting a pet to look at—you're getting a new family member. This is a commitment that extends far beyond the point of sale. The staff, described as "amazing and absolutely knowledgeable," provides extensive guidance on what to expect and the specific care each type of bird requires. This is particularly important for newcomers to the world of birds. One customer, who was a complete "bird novice," was "blown away" by how the owner constantly checked in on them and was always willing to help with the transition for both the new pet and its family.

The dedication of the staff is evident in the cleanliness of the store and the well-being of the birds. Despite housing 100+ birds, the facility is meticulously maintained. Reviewers consistently note that they have seen the staff "washing cages every single time" they have visited, a clear sign of their tireless effort and hard work. The team works diligently to ensure that all birds—both the babies for sale and the boarders—are well taken care of. This level of dedication creates a trusting environment, where customers feel confident that the animals are healthy and happy. It's this commitment to excellence that truly sets The Parrot & Bird Emporium apart from other pet stores, where birds may not receive the same level of specialized attention.

Conveniently located at 360 N Westfield St in Feeding Hills, MA, The Parrot & Bird Emporium is an accessible destination for bird enthusiasts throughout the state. The store is easy to find and offers a number of practical amenities for visitors. It has a wheelchair-accessible parking lot and a wheelchair-accessible entrance, ensuring that all customers can visit the store with ease. Inside, there is a nice sitting area where you can spend time and bond with a potential new bird or interact with others. This thoughtful addition highlights the store's focus on creating a comfortable and social environment for both people and pets. For those looking to make a "quick visit," the streamlined service and helpful staff make it easy to find specific products or information.

The Parrot & Bird Emporium is a comprehensive resource for all things avian, providing a wide range of services to support bird owners at every stage.

Services Offered:

Sales of a variety of hand-fed, healthy birds, with a special focus on parrots.
Expert guidance and after-purchase support for all customers, with staff always available to answer questions and address concerns.
Professional grooming services, including wing, nail, and beak trimming, available by appointment.
Short-term and long-term avian boarding services for when you are traveling, providing a safe and caring environment for your bird.
A spacious visiting room where customers can bond with their newly adopted birds.
In-store pickup for convenient collection of online or phone orders.

The store is defined by several unique features and highlights that make it a true "paradise" for bird lovers and a standout business in Massachusetts.

Features and Highlights:

As a small business, it offers a personal and family-like atmosphere where customers are treated with care and respect.
The staff is exceptionally knowledgeable and dedicated, providing a level of expertise that is unmatched by general pet stores.
A wide selection of high-quality products, including cages, toys, food, treats, and supplements, ensures you have everything you need for your bird.
A strong commitment to animal welfare, including a clean and well-maintained facility where birds receive exceptional care.
Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments for a seamless transaction.
A unique community environment where customers can interact with staff and other bird lovers.
The owner and staff provide invaluable assistance even for birds not purchased at the store, demonstrating a true passion for the animals and the community.

When it comes to choosing a place for your feathered companion's needs in Massachusetts, The Parrot & Bird Emporium is well worth choosing for several compelling reasons. The most significant is the unparalleled level of care and expertise. This is a place where the staff's dedication is not just a job, but a calling. They work tirelessly to ensure the health and happiness of every bird, and this is reflected in the trust and loyalty of their customers. The store's "family-type environment" provides a level of support that you simply can't find anywhere else. They understand that bringing a bird into your home is a huge step, and they are there to guide you through it, from the first day and for years to come.

Furthermore, the range of services offered, from specialized grooming to trusted boarding, makes this a true one-stop-shop for bird owners. The ability to leave your pet with people you "would trust my birds with" while traveling is a huge peace of mind. The store's willingness to help customers even if they didn't purchase their bird there demonstrates their genuine commitment to the welfare of all birds, not just the ones they sell. This sense of community and support is what elevates The Parrot & Bird Emporium from a mere retail store to an essential part of a bird owner's life. For anyone looking to adopt a bird or simply find the best supplies and services for their flock, this is the premier destination that will not disappoint.

Contact Information:

Address: 360 N Westfield St, Feeding Hills, MA 01030, USA

Phone: (413) 363-9008

Parrot & Bird Emporium Inc Details

From the business
Small business

Service options
In-store pickup
Onsite services
Delivery

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parrot & Bird Emporium Inc Photos

Parrot & Bird Emporium Inc Location

Parrot & Bird Emporium Inc

Massachusetts Hampden County Agawam Feeding Hills North Westfield Street

360 N Westfield St, Feeding Hills, MA 01030, USA

Parrot & Bird Emporium Inc Reviews

An average rating of ★4.7 from 349 user reviews.

toyscagessittingsocializednailfeatheredtrainingconurequakereducated

★ 5★ 4★ 3★ 2★ 1

A PARADISE FOR PARROTSThis little slice of Heaven was found by mistake almost 4 years ago! Our bird adventure started out in 2021 when my now husband and I, on a whim, decided to check this place out. Let me just tell you we were blown away.We wound up purchasing our first bird just a couple months later and we were hooked for life! We were literally up there every day that we possibly could be to spend time with our new feathered friend! Not only were we bonding with the bird but we made amazing friendships with all of the staff. The owner constantly checked in on us, taught these 2 bird novices ALOT, and was always willing to help in any way she could to make the transition for not only us but the bird a seamless and easy one.Fast forward to now and our flock has grown quite a bit as we have introduced quite a few more to our original baby. All with the help and support of all the employees at The Parrot and Bird Emporium!The Parrot and Bird Emporium literally has everything you could need for your birds. They have toys, cages, carriers, perches, sleeping huts, food, treats, supplements, and much more! They even offer wing, nail, and beak trimming by appointment. They have a nice sitting area where you can bond with your newly adopted birds and interact with other birds. On top of all that they will even board your birds if you were to travel. We have utilized many of the services they have to offer and have even boarded our birds while we were out of the country. There is not another person on this planet that I would trust my birds with.Everyone at The Parrot and Bird Emporium works tirelessly to make sure that all these babies, and lets not forget the boarders, are well taken care of. Like any animal, they are going to make a mess. In the mornings, right when they open the store is immaculate, birds cages are all cleaned. By the end of the day, yes the store is messy, THEY ARE ANIMALS they will make a mess!This place is beyond expectations both in cleanliness and the exceptional care these people provide for these animals. The owner is an amazing individual with a heart of gold, and the staff that take care of the place are all extremely friendly, and dedicated to their work.What to expect: Friendly, energetic atmosphere with amazing people and animals.This is not a petting zoo, I REPEAT, this is not a petting zoo. Please keep in mind that while there are instances where you will be able to handle some of the birds that is not always the case. It's not because the staff don't want to let you handle them, it's purely out of safety. Animals are animals, we don't know how they are feeling that day or even what's going through their minds and just like us they can have bad/off days. Listen to the staff, respect the animals and the store, and your time there will be amazing.TO OUR LOVING FAMILY AT THE PARROT AND BIRD EMPORIUM! WE SEE YOUR EFFORT, YOUR HARD WORK, YOUR DEDICATION! THANK YOU FOR BRINGING US TOGETHER WITH OUR FLOCK!WE LOVE YOU
July 13 · Kyle Wytas
I’ve been a loyal customer of the Parrot and Bird Emporium now for a few years. My wife and I have purchased several (5) birds from here and are completely satisfied with the quality and service we’ve received.What people should know is when you purchase a feather baby from this small business, you are not just buying a pet to look at. You purchase a new family member.My wife and I have bought a bird from a breeder a few years back. We felt it was a great deal…. That wasn’t… as soon as we got it home and realized that it had not had the human interaction it needs. We had contacted The Parrot And Bird Emporium for help. Even though we didn’t purchase the bird there they still were extremely helpful. Unfortunately, the bird was very so stressed it had suffered a heart attack.Even though we went through that experience, we had spoken with the staff at the Parrot And Bird Emporium, getting their advice of what we could do to change that outcome in the future. They were so very helpful and even explained to us that unfortunately not all bird seller are the same. They were caring to my wife and I and helped us get through our greave process. We eventually purchased our first feather baby from them when the time was right.This place has a family type environment and really take pride in helping the customer understand the different types of birds, what is to be expected and the care each one takes. Every individual that is staff there are amazing and absolutely knowledgeable.One thing that’s especially is amazing is the “after the purchase”. They’re there for any questions or concerns that you might have. Plus all of the products that they carry and services for your birds needs (wing clippings and nails as well as so much more). We’ve already had to board my Feather babies there for when I went on vacation. I’ve never been Worry about the care they got there.The environment is clean. I’ve seen them washing cages every single time I’ve gone in there and with 100+ birds it takes a while to do that many cages. Whether it’s new babies or borders. It is always very well maintained and taken care of facility.I highly recommend going down to the Bird Emporium and taking a Look around. There are so many exotic birds. It’s just so awesome to see. Just be careful, since anybody that understands birds will know, that borders (someone’s babies) or birds in general can, and will probably bite. But there are signs everywhere that state not to touch them unless you ask an employee for assistance. It might be tempting to touch, but trust me some of the bird bites really hurt. I speak from experience of my own birds, biting me.So again, I would highly recommend this experience if you are looking for a bird or just want to see some amazing creatures. Go see them down at the Parrot And Bird Emporium. You won’t be disappointed
July 13 · Timothy Z
The Parrot & Bird Emporium is such an amazing place! We discovered the P&BE in December after the loss of our feathered friend. From the beginning we were welcomed into the store by Jocelyn who gave us a tour of the P&BE and who showed us all the different kinds of birds that were available in the store. We loved all the different birds in the store, but we fell in love with the quaker parrot. We put our names on the waiting list to get a call about available quakers and we started the waiting journey. We would stop at the store occasionally between December and May waiting to hear when baby quakers would arrive. On May 17th we got the call that there were baby quakers available. We got in the car and drove the hour and 15 minutes to go see the babies. We were handed 3 baby quakers and we fell in love with 1 of the 3 babies instantly. We purchased a turquoise opaline quaker and we called him Toby. We visited Toby throughout his baby stages and we would hold him and spend time with him. There were a few weeks where we weren't able to visit, but Jocelyn would send us photos to keep us updated on Toby's progress. On July 12th we picked up Toby to bring him home with us and we have been loving every minute with our sweet boy. We are thankful to have discovered the Parrot and Bird Emporium and highly recommend them!
August 01 · Natalie Ionkin
In November, our baby Cockatiel and Quaker were ready to come home! During their time there, we were encouraged to visit as often as possible so they knew us. This is a place like no other I’ve ever been to! The staff become like family. They are so friendly, supportive and knowledgeable, I’d want to hang out there every day! There is a room where birds are out, there are plenty of chairs and it’s brightly lit. I loved to just sit in there! When our babies came home we had some bonding concerns with our Cockatiel and we were invited back for a meet-up with Janet and she shared many ideas and tips in what may help. At NO charge! I have been in many pet/bird retail stores, as most of us animal people have, but this is like nothing you’ve ever seen. The time and care they put into their beautiful birds is just top notch and the birds reflect that as pets. Stop by and see for yourself!
March 14 · Alice B
The place my children call bird heavenLove this place very clean they love the birds they help you in everything staff are the best bought my first bird here and over all very peaceful
July 24 · Jesus Figueroa