Pet Palace of New City

- 174 S Main St #10, New City, NY 10956

For pet owners in New York, and especially within Rockland County, finding a pet store that offers more than just products is a true gem. Pet Palace of New City is a shining example of such a business. More than just a retail store, it's a family-owned enterprise that has become a cornerstone of the local pet community. With a history of serving the area for over a decade, this business has built its reputation on a foundation of genuine care and expertise. Unlike larger, impersonal chains, Pet Palace of New City fosters a personal connection with its customers and their pets. As one satisfied client noted, their poodles "literally run into the store to see Aaron!" This kind of enthusiastic endorsement speaks volumes about the welcoming and loving environment the owners, Doug and Aaron, have created. The store functions as a one-stop-shop, combining a wide array of pet supplies with essential services like grooming, boarding, and pet adoption. The dedication to providing the best for every pet is a central part of their business philosophy, making it a trusted resource for new pet parents and long-time owners alike. This article will provide a detailed look into the services, location, and unique features that make Pet Palace of New City the best choice for pet owners in the region.

Pet Palace of New City is located at 174 S Main St #10, New City, NY 10956, USA. This accessible address places the business at the heart of the community, making it a convenient destination for residents from New City and surrounding Rockland County towns. The store is situated in a practical location that is easy to find, whether you are making a planned trip or a quick stop for a last-minute item. The accessibility of the location is further enhanced by its thoughtful features, including a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all customers, regardless of mobility, can visit with ease. The business understands the need for convenience, and for those who have a busy schedule, a quick visit is made simple. For added flexibility, they offer service options like curbside pickup and delivery, allowing customers to get the supplies they need without even having to enter the store. Pet Palace of New City also accommodates a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing a seamless checkout experience. This combination of a central location, easy access, and flexible service options makes shopping for your pet a hassle-free experience.

Pet Palace of New City offers a comprehensive range of services that cater to the diverse needs of pet owners in the area. Their expertise extends beyond just selling pet supplies, establishing them as a full-service provider for all things pet-related. The list of services includes several key areas that make them a valuable resource:

• Pet Store: As a core function, they provide a wide selection of pet products, including food, toys, treats, and other essential supplies for various types of pets.
• Pet Grooming Service: This is a highly praised aspect of the business, with customers returning for over a decade. The grooming service is known for its high quality and the caring attention given to each dog, ensuring they are happy and comfortable throughout the process. One customer specifically noted that the groomer, Aaron, does a "great job" and their dogs "literally run into the store" to see him.
• Pet Adoption Service: The store acts as a pet adoption service, providing a pathway for families to find a new companion. One customer mentioned buying a dog from them that was "extremely healthy," highlighting their commitment to the welfare of the animals.
• Pet Supply Store: Beyond just a general pet store, they are a dedicated supplier of quality products. This includes everything from a variety of foods to accessories that support a pet's health and happiness.

While information on pet boarding is provided, the specific details of this service are not public. However, the store's dedication to providing a full spectrum of care suggests that any boarding services would be handled with the same professionalism and care as their grooming and adoption services. The combination of these services under one roof provides a unique convenience for local pet owners.

Pet Palace of New City stands out in the New York pet market due to several key features and highlights that are consistently noted by its loyal customers. These qualities are what have earned them a reputation as a trusted, family-owned business. The following are some of the most prominent highlights:

• Family-Owned and Operated: The business is a small, family-owned operation, and this is a central theme in customer reviews. This status ensures a personal touch and a commitment to the community that is often missing from large corporations. As one customer urged, "SUPPORT THIS FAMILY OWNED BUSINESS."
• Exceptional Staff and Customer Service: Owners Doug and Aaron are frequently mentioned by name in testimonials, with customers praising their outstanding work, knowledge, and genuine care for the animals. They are described as "outstanding to work with" and truly passionate about their business.
• Commitment to Animal Health and Well-being: The store places a high priority on the health of its pets. One customer who purchased a dog from them described the animal as "extremely healthy," a testament to their responsible practices. They "only want the best for your pet," which is a promise that resonates deeply with owners.
• Convenience and Flexibility: With service options like curbside pickup and delivery, as well as a variety of payment methods, the store makes it easy for customers to get what they need, even with a busy schedule. This adaptability shows a deep understanding of their clientele's modern needs.
• A Trusted Local Resource: For over a decade, Pet Palace of New City has been a consistent and reliable source for pet care. The fact that customers have been going there for ten years or more for services like grooming highlights the long-lasting trust they have built with the community.

These features underscore a business that is not just about commerce but about building relationships and providing a service that is both professional and deeply personal.

For those looking to visit or contact Pet Palace of New City, the information is readily available. The physical address is 174 S Main St #10, New City, NY 10956, USA. For all inquiries, from checking product availability to scheduling a grooming appointment, you can reach them by phone at (845) 638-1378. A mobile phone number, +1 845-638-1378, is also available for your convenience. The accessibility of their contact information and the responsive nature of the staff make it easy to get the information and assistance you need. The business’s dedication to open communication is a key part of their customer service model, ensuring that you can always connect with the team who cares for your pet.

In a world where pet services can feel impersonal, what is truly worth choosing about Pet Palace of New City is its authentic, community-oriented approach. The store is more than a place to buy pet food; it's a supportive environment run by people who are genuinely invested in the well-being of every animal that comes through their doors. The consistent praise from loyal customers who have been with them for years is a powerful testament to their quality of service. The combination of a healthy pet adoption program, outstanding grooming services, and a wide array of supplies makes them a comprehensive solution for pet owners. Choosing Pet Palace of New City means supporting a small, family-owned business that prioritizes the health and happiness of your pet above all else. It means entrusting your furry family member to professionals who are not just doing a job but are fulfilling a passion. For anyone in New City and surrounding areas who believes in quality care and personal service, Pet Palace of New City is the clear and best choice.

Pet Palace of New City

174 S Main St #10, New City, NY 10956, USA