Petco Introduce
For pet owners in Illinois, providing the best for their furry, scaly, or feathered friends is a top priority. Petco in North Aurora stands out as a reliable and well-regarded destination for all pet needs. Located conveniently in the Orchard Gateway shopping center, this particular Petco is frequently noted by locals as one of the "better Petcos" they have visited. Its reputation is built on a foundation of a clean, well-organized store and a consistently stocked inventory, ensuring that pet owners can almost always find what they are looking for, and often, a little bit more.
What makes this Petco a go-to spot for many is its impressive variety of products that cater to a wide range of pets. While they have everything for the more common companions like dogs and cats, their selection for other pet types is particularly noteworthy. As one enthusiastic customer detailed, the store is a haven for aquatic hobbyists, offering everything from fish and aquariums to specialized supplies like pre-treated water and Fluval Stratum, a natural volcanic rock that promotes plant growth and provides nutrients. This level of specialization, combined with the general pet supplies, makes it a true one-stop-shop.
The store also receives high marks for its staff and overall customer service. Positive reviews highlight the helpfulness and knowledge of the employees, who are praised for being friendly and attentive both in-person and over the phone. The staff's willingness to go into detail about products and their applications, as shown in the review discussing aquatic supplies, demonstrates a level of expertise that customers truly appreciate. Whether you are a dedicated aquarist, a cat owner looking for a specific type of food, or a dog owner in need of new toys, the North Aurora Petco is a dependable resource that provides a pleasant and productive shopping experience.
Petco is situated at 1660 Orchard Gateway Blvd, North Aurora, IL 60542, USA. Its location is part of a larger commercial hub, which makes it easily accessible from major roads and highways for residents of North Aurora and surrounding communities like Aurora, Batavia, and Geneva. This makes the store a convenient stop for pet owners on their way to or from other errands.
The store has several features that contribute to its accessibility and convenience. It offers a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom, ensuring that all customers, regardless of their mobility, can navigate the store comfortably. The presence of Wi-Fi is an added amenity that can be useful for customers who need to look up product information or reviews while shopping.
In addition to in-store shopping, this location offers a variety of service options for a more flexible experience. Customers can choose from curbside pickup, delivery, and in-store pickup for online orders, providing multiple ways to get the products they need with ease. These options are particularly helpful for a "quick visit," as a customer can order ahead and simply pick up their items without having to browse the aisles. This combination of location and service flexibility makes the North Aurora Petco a highly convenient destination.
As a comprehensive pet supply store, Petco offers a wide range of services designed to meet the diverse needs of pets and their owners.
General Pet Supplies: The store is well-stocked with food, toys, treats, and accessories for a variety of pets, including dogs, cats, reptiles, and small animals. Customers can find popular brands as well as specialty items.
Aquarium and Fish Store Services: This location excels in its aquatic department. They offer a variety of fish, including tropical fish, goldfish, and Bettas, as well as live plants, natural stone, shrimp, and snails. They also sell specialized products like pre-treated water and Fluval Stratum, which are highly valued by serious hobbyists.
Reptile Supplies: The store stocks a variety of reptile supplies, including food like frozen rodents, and other necessities for reptile care.
Grooming Services: Petco offers full-service grooming for both dogs and cats, with options for baths, haircuts, nail trims, and specialized treatments. These services are provided by Petco-certified stylists who begin every session with a 7-point pet care check to ensure the pet's well-being.
Training Classes: The store provides professional dog training classes to help pet owners and their companions build a strong bond and learn essential commands and behaviors.
On-site Services: In addition to the above, Petco offers onsite services like dog wash stations, veterinary services (at select locations, check with the North Aurora store for specifics), and pet adoption events, providing a holistic approach to pet care.
The Petco in North Aurora has several key features that make it a top choice for pet owners in Illinois.
Exceptional Stock and Organization: Customers consistently praise the store for being well-stocked and clean. This ensures that shoppers can find what they need without hassle, and the quality of the products is well-maintained. The wide variety of items for a diverse range of pets is a significant highlight.
Specialized Aquatic Department: The store's aquatic section is a standout feature. The availability of items like Fluval Stratum and pre-treated water, along with a healthy selection of fish and plants, makes it a go-to destination for aquarium enthusiasts, which is a significant advantage over other general pet stores.
Customer-Centric Service: The staff’s helpfulness, knowledge, and willingness to provide detailed information are consistently praised. This level of customer service, whether in person or over the phone, creates a positive and trustworthy shopping environment.
Convenient Service Options: The flexibility of curbside pickup, delivery, and in-store pickup caters to a modern shopper's needs. This allows for a quick and efficient experience, saving time and effort, especially for repeat customers.
Comprehensive Pet Care Hub: Beyond just selling products, this Petco location acts as a hub for a variety of pet care services, including grooming, training, and veterinary services. This allows pet owners to take care of multiple needs in a single, familiar place.
For any inquiries or to speak with a member of the knowledgeable staff, the North Aurora Petco can be reached at the following contact points.
Address: 1660 Orchard Gateway Blvd, North Aurora, IL 60542, USA
Phone: (630) 907-9004
It's also worth checking the store's website for specific hours, special events, and online order availability.
For pet owners in Illinois, particularly in the North Aurora area, choosing this Petco location is an excellent decision. The most compelling reason is its unique combination of a vast, well-stocked inventory and a wide array of services. Unlike many stores that may only cater to a few types of pets, this Petco offers a comprehensive selection for dogs, cats, fish, and reptiles, making it a true one-stop-shop. The presence of specialized items, particularly for the aquatic hobby, highlights a level of care and consideration that goes beyond a standard pet supply store.
Furthermore, the quality of service provided by the staff is a major factor. The positive reviews that highlight the team's knowledge, helpfulness, and overall pleasant demeanor are a testament to the kind of experience you can expect. This personalized attention, from helping you select the right fish to advising on a new grooming routine, builds a relationship of trust and makes you feel confident in your choices. The convenience of multiple service options, like curbside pickup and delivery, further adds to the store's appeal, catering to the needs of busy individuals and families. By choosing this Petco, you are not just getting products; you are gaining a valuable partner in your pet's health and happiness.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
1660 Orchard Gateway Blvd, North Aurora, IL 60542, USA
Petco Reviews
groomingpuppydog foodsaletankbagbrandsjobdiscountscrickets
★ 5★ 4★ 3★ 2★ 1This is one of the better Petcos that I've been to in quite some time. Everything seems to be well stocked and I always get what I need. There's always extras that are needed or wanted In both cases. My wife and I have purchased plenty of fish, aquariums, aquarium supplies, aquarium accessories, natural decorations including live plants and real Stone, mystery snails, neocardina shrimp, and all the API branded solutions that one could ever want. If you want to cycle a fish tank super fast and have it up and running and ready for fish. After 7 to 8 days, they sell pre-treated water that I tested myself and it is spot on 7.0 pH moderator KH, no chlorine, no heavy metals, it has electrolytes for all aquatic species. Species. Combine that water with the fluvel satrum. Satrum is a natural volcanic rock that not only makes your plants grow faster, but also provides nutrients to its inhabitants and the breakdown of dietriram in the tank. Naturally. It gives a great place for baby shrimp to hide until they get big enough to cruise with the rest of the crew. Your live plants will thrive even under low light conditions. The java moss I bought here is growing insanely fast and healthy. I have purchased three baby bettas, all females to be raised together as they are called a sorority. All three are healthy and doing very well in their environment. When I got them they were the size of the first section of your pinky. Now they're about the size of two sections of your pinky and doing very well together. I got them about 3 months ago. I am overall very satisfied with the customer service on the phone, in person, and at checkout. I would recommend it to my friends and family, and the general public in this case.
June 25 · Mark SwistekThe store is always clean and I find a variety of items for my cats or dogs. Mostly come here for frozen rodents like adult mice or small adult rats. Also they have decent enough prices.
August 27 · Tatiana GuzmanI brought my puppy to Petco for grooming and was shocked by the way the entire appointment was handled. First, the groomer I was assigned didn’t even groom my dog — someone else did, without telling me. A different girl I’d never met was the one who handed him back to me and casually mentioned he had razor burn “because he was matted.”Razor burn is painful and completely avoidable with proper technique. Since then, my dog has also developed a cough — which makes me question how he was handled or what he was exposed to while in their care.I expected professional grooming, not injury and vague excuses from someone I didn’t even approve to work on my dog. I won’t be returning and I recommend others stay far away from this location if they care about transparency and their pet’s well-being.
July 21 · Nida FaridiAlexa at Petco is phenomenal! She is so good with Milo and Greyson. They always look so good when I pick them up. Milo has always had a hard time with grooming but I feel so comfortable with Alexa.I will never go anywhere else! Thank you, Alexa. Milo and Greyson love you!
April 29 · Amanda LeonHappen to see this Petco on our way home and stopped in to see what it was all about. Loved all the aquatics to look at. Plus I felt like staff was friendly and eager to help us out. Overall we were happy with what we seen and the stock yall had. Thank you!
July 21 · Britt M
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