Petco Introduce
For all of us in Connecticut who consider our pets to be family, finding a reliable and comprehensive resource for their care is essential. The Petco location in Lisbon, CT, stands out as a go-to destination that goes beyond just selling products. Located conveniently for residents across southeastern Connecticut, this store provides a wide array of supplies, services, and expert advice to support the health and happiness of all kinds of pets, from furry friends to scaly ones. It’s more than a simple pet supply store; it’s a community hub where pet parents can find everything they need, from premium nutrition to professional grooming and training services.
Petco has built a reputation as a trusted name in the pet industry, and the Lisbon store upholds that standard. They are committed to providing a holistic approach to pet wellness, which means offering quality products alongside essential services. Whether you’re a new pet owner navigating your first few months with a puppy or a seasoned enthusiast caring for a complex aquatic habitat, you can find the tools and knowledge you need here. The store is designed for a "quick visit," as noted in their amenities, making it easy to pop in for a bag of food or a last-minute toy. However, with the extensive range of services and products, it’s also a place you can spend time exploring, discovering new ways to enrich your pet's life.
A key part of the Petco experience is their focus on customer convenience and accessibility. The Lisbon store has been built with the community in mind, ensuring that all visitors feel welcome. This includes having a variety of service options to fit modern lifestyles, like curbside pickup and delivery. This flexibility is a huge benefit for busy families in Connecticut who need to restock on pet essentials without a long trip into the store. Furthermore, the store is highly accessible, with a wheelchair-accessible entrance, parking lot, and restroom, demonstrating a commitment to serving all members of the local community and their pets. The availability of Wi-Fi is another small but welcome amenity that makes the shopping experience more comfortable and convenient.
The Lisbon Petco is located at 160 River Rd Ste A-170, Lisbon, CT 06351, USA. This prime location is easily accessible from major roads, making it a convenient stop for residents in Lisbon, Norwich, Griswold, and surrounding towns. Situated within a larger shopping plaza, it offers plenty of parking and is an easy place to get to, whether you're coming from work or running weekend errands. The store’s presence in a central area of Lisbon underscores its role as a key resource for local pet owners. Its proximity allows for quick trips for items like food or medicine, and for scheduling services like grooming or training without a long commute, which is a major plus in our busy Connecticut lives.
Services Offered
- Pet Grooming: The store offers comprehensive grooming services for both dogs and cats, including baths, haircuts, nail trims, and more. A range of packages are available to suit different needs, from a basic bath to a full-service haircut. It is worth noting that some experiences may vary depending on the individual groomer, and it is always recommended to communicate your specific needs clearly.
- Dog Training: Petco provides a variety of dog training classes, including puppy, beginner, and advanced training. The training programs are led by knowledgeable trainers who work on foundational behaviors and skills to help you and your dog build a strong, positive relationship. As highlighted in a customer review, trainers like "Kat" are praised for being "personable, patient, friendly, knowledgeable, encouraging, and loving."
- Live Animal Sales: The Lisbon location is a supplier of a diverse range of live animals. This includes a robust aquatics department, acting as a fish store, goldfish store, and tropical fish store, and a section dedicated to reptiles. This allows customers to purchase pets, as well as the specialized food, habitats, and supplies they require.
- Onsite Services: The store offers a number of convenient in-store services, including the sale of pet licenses (where available), and possibly self-serve dog wash stations, depending on the specific location's setup. They also have an on-site veterinary clinic (Vetco Clinic), which provides low-cost vaccinations and other wellness services on a scheduled basis.
- Convenient Shopping Options: To make life easier for Connecticut pet owners, Petco provides several ways to shop. This includes traditional in-store shopping, in-store pickup for online orders, and curbside pickup for a quick and contactless experience. Delivery is also an option, ensuring you can get pet essentials even when you can't make it to the store.
Features / Highlights
- Wide Variety of Products: From food and treats to toys, accessories, and habitats, Petco has an extensive selection of products for dogs, cats, small animals, fish, and reptiles. This breadth of inventory means you can find everything you need in one convenient location.
- Expert Staff: The store is staffed with knowledgeable employees who can provide advice on products, pet nutrition, and care. As one review noted, they are always there to help customers find what they need and make recommendations.
- Accessible Amenities: The store is fully equipped with amenities to ensure a comfortable visit for all. The wheelchair accessible entrance, parking lot, and restroom make it easy for everyone to shop. Wi-Fi is also available.
- Payment Flexibility: Payments are simple and modern, with options for credit cards, debit cards, and NFC mobile payments, making for a quick and secure checkout process.
- Focus on Wellness: Petco’s mission is centered on pet wellness. This is reflected in their product selection, which includes a wide variety of high-quality food brands, and their services like grooming and training, which are designed to support a pet’s overall health.
Contact Information
Address: 160 River Rd Ste A-170, Lisbon, CT 06351, USA
Phone: (860) 376-3700
What is worth choosing
Choosing the Petco in Lisbon, CT, is a smart decision for any local pet owner due to its comprehensive and convenient offerings. While some individual experiences, particularly with grooming, may have varied, the store's overall commitment to pet wellness and customer service makes it a reliable choice. The fact that the store offers everything from a wide variety of supplies to specialized services like dog training and a fish store under one roof saves time and effort. This holistic approach means you can get your dog trained, buy their food, and pick up supplies for your fish tank all in a single trip. The availability of multiple shopping options like curbside pickup and delivery is a huge benefit for busy families.
The store's accessibility and friendly atmosphere are also key reasons to choose this location. Knowing that a business is committed to making its space welcoming for everyone, including those with mobility challenges, is a big plus. The presence of highly-rated services like the dog training program run by trainers like Kat, who is praised for her patience and knowledge, adds significant value beyond just retail. This location provides a true community resource where you can not only get products but also connect with experts who are passionate about animals. While it is always wise to vet individual service providers, the overall positive feedback on staff and services like dog training solidifies this Petco as a cornerstone of the pet-loving community in southeastern Connecticut. It's a place that understands the local needs and strives to meet them with quality products and dedicated care.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
160 River Rd Ste A-170, Lisbon, CT 06351, USA
Petco Reviews
groomernailscashiervettrainingdog foodcricketstrimmedemployee'sguinea pigs
★ 5★ 4★ 3★ 2★ 1Always great service, and products. Except, the free tennis balls they gave away. Would if benn healthier for our dogs, if you just threw away, these expired, brittle balls. My dog playing with one crushed it, the rubber inside was brittle and cracked into pieces. Had to get the pieces, before he swallowed them.
August 31 · Rick HoffPlease do not get your dog groomed by Kat at this Petco location. I asked to keep my puppy fluffy but after I was made to pay first even before seeing the results. I go to see my puppy and she looks completely different! Her hair is almost to the skin AND that is when I as informed she suffered a nip on her ear. After evaluating my pup at home I noticed her paw pads and nose were super dry and rough. She was tearing the whole drive home. My pup is super happy and that same day graduated from advanced training. I couldn’t even touch her paws she would wince. That never happened before as I would rub her paws since I got her home to encourage comfort prior to her first grooming. Now I am considering learning to do things myself! As some people are lazy, ill natured, and just inconsiderate and don’t belong anywhere near animals!Top Ratings for these lovely individuals!I will say Norma (groomer) provided a great experience but I was told she was unavailable.Also, dog training Kat is awesome! She is personable, patient, friendly, knowledgeable, encouraging, and loving to each animal that she encounters. 💕
August 04 · Shopping AbundantlyUsually I have a great experience at the Lisbon location in regard to the aquatics department, however tonight I encountered a very disgruntled employee (whom I believe her name was Lizzy) who denied me from purchasing a fish. I was open and honest stating I had a smaller tank but was planning to upgrade in the near future. However that was not good enough for her in order to sell me this specific fish, who all of a sudden needed a minimum 55 gallon tank to start. I stated what is the difference from the extremely small tanks they are in here at the store, she stated “it’s all we have”. Completely understandable..but at the moment there is no difference with the store providing an “unsafe” environment for the fish as if it were me. I could have lied and stated I had a bigger tank just to get the fish, but no I was honest knowing what I needed in the future. What if the fish didn’t sell? You expect them to stay in that small tank, correct? She was very rude and seemed annoyed we even bothered her with trying to get a fish to begin with. We waited for some time for her to even acknowledge us until we went and got her ourselves. It was a very unprofessional and terribly rude experience. I will no longer be going to this location.
August 21 · A MBrought my 16 year old small dog, blind and deaf, in for a nail trim. Was very nervous because he always goes to the vet for the trim. They were OUTSTANDING! Bringing the other 2 in today. They are so compassionate. Will be going there from now on!!!!
July 29 · Marie CarchidiBought a dog crate, cut my dog in multiple spots, I put to the side to return it. I go to return it I am told I can’t. The product cut my dog. I had a full cart to go check out after I did my return. I didn’t buy it and I will never give a dime of my money to petco again. They don’t care about you or your animal. I spend 1,000’s a year. I will gladly take my business to a local pet store instead. I recommend everyone does the same and don’t support this corporate overlord that only cares about the profit. And not the animals.
June 20 · Nikolas Zarokostas
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