Petco Introduce
For Connecticut pet owners, especially those with a passion for exotic animals or a love for a beautifully-stocked aquarium, finding a reliable and well-supplied store is crucial. Petco in Willimantic, located on Storrs Road, stands out as a valuable local resource that goes beyond the typical pet store offerings. It functions as a comprehensive pet care hub, providing a vast selection of products for a wide variety of animals, from the most common household pets to more unique species. This article will provide an in-depth overview of what makes this particular Petco a great destination for pet lovers in the Willimantic area and beyond, detailing its product range, convenient services, and a look at the customer experience.
Petco Willimantic has earned a positive reputation for its well-maintained store and its impressive inventory, particularly for exotic pets. Customers have noted the store’s excellent selection and competitive pricing on items for reptiles and aquatic animals. One review specifically highlights finding large aquarium decorations at an amazing price, significantly lower than what is commonly seen elsewhere. This focus on providing quality and affordable products for exotic pets makes it a go-to destination for enthusiasts. The store is designed for quick visits, allowing customers to easily find what they need, but it also provides a comfortable environment for a more leisurely shopping experience, complete with Wi-Fi. The visual appeal, cleanliness, and organization of the store are frequently praised, creating a pleasant atmosphere for shoppers.
However, as with any large retail chain, the customer experience can sometimes be inconsistent, particularly concerning specific services like grooming. While the store offers professional grooming services, some customers have expressed frustration with the walk-in process, citing that the "no such thing as a walk in service" reality can be a challenge. The recommendation to book appointments online can also feel impersonal for those looking for immediate service for something simple, like a nail trim. This highlights a common issue of a business's advertised services not always matching the day-to-day reality due to high demand or staffing. It is always wise for customers to call ahead and book an appointment online to ensure they get the service they need without a long wait. Despite these challenges, the store remains a top destination for its wide product selection and other convenient services.
Petco in Willimantic is located at 86 Storrs Rd, Willimantic, CT 06226, USA. This address places it conveniently near major roadways, making it easy to access for residents from Willimantic and the surrounding towns. The location is well-equipped with accessibility features, including a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These features ensure that the store is welcoming and easy to navigate for all members of the community. The store is designed for a quick visit, but the spacious and clean layout also makes it comfortable for longer shopping trips, whether you're browsing the aisles or waiting for a service.
The store also provides a variety of service options that cater to different shopping preferences. Customers can choose from in-store shopping, curbside pickup, and in-store pickup, which provides great flexibility for busy schedules. For those who prefer to shop from home, the store offers a delivery service, allowing for a seamless experience. The acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments, makes transactions quick and easy. This commitment to modern convenience and accessibility ensures that every interaction with Petco is as smooth as possible.
Petco in Willimantic offers a comprehensive suite of services that extend beyond its vast selection of products. These services are designed to provide professional care and expert guidance, all in one convenient location.
- Pet Grooming: The store has a professional grooming salon that offers a full range of services, including baths, nail trims, and full-service grooming packages. It is recommended to book appointments online to ensure availability.
- Aquatics Department: For fish enthusiasts, the store features a comprehensive aquatics department with a wide range of fish, including goldfish and tropical fish, as well as all the necessary supplies for setting up and maintaining an aquarium.
- Exotic Pet Supplies: The store is known for its excellent selection of supplies for reptiles and other exotic animals, offering competitive prices on decorations and equipment.
- Dog Training: Petco provides positive reinforcement dog training classes, offering both group and private sessions to help with puppy socialization, obedience, and more.
- Veterinary Services: The store hosts a Vetco Vaccination Clinic, providing affordable and accessible options for routine veterinary care, including vaccinations and wellness exams.
Petco in Willimantic is a top choice for several key reasons, which are consistently highlighted in customer feedback and its service offerings. These features contribute to its reputation as a reliable local resource.
- Competitive Pricing on Exotics Supplies: The store's pricing on large decorative aquarium pieces and other exotic supplies is a major highlight, often found to be significantly lower than competitors.
- Wide Variety of Products: The store offers a vast selection of items for a wide range of animals, from cats and dogs to reptiles, birds, and fish, making it a one-stop shop for most pet needs.
- Convenient Service Options: The availability of curbside pickup, in-store pickup, and delivery makes shopping flexible and convenient for all customers, catering to modern lifestyles.
- Clean and Well-Maintained Store: The store's organized layout and general cleanliness make for a pleasant shopping experience, allowing for quick and efficient visits.
- Onsite Services: The presence of a grooming salon, a training department, and a vaccination clinic adds incredible value, allowing pet owners to address multiple needs for their animals in one location.
For more information or to contact Petco in Willimantic, please use the details below.
Address: 86 Storrs Rd, Willimantic, CT 06226, USA
Phone: (860) 456-4422
Choosing Petco in Willimantic is a practical decision for Connecticut pet owners seeking a convenient and well-stocked store. While every customer's experience can be unique, the store's dedication to providing a clean environment and a wide variety of products makes it a reliable choice for your everyday pet needs. The store is particularly valuable for those with a passion for exotic and aquatic pets, as its selection and competitive pricing are a significant draw. While some of the in-store services may require an online appointment, the availability of professional grooming, training, and veterinary clinics adds immense value, transforming a simple shopping trip into a comprehensive pet care outing. The store's commitment to accessibility, with its easy-to-reach location and various pickup options, ensures that every visit is as smooth as possible. For those who prioritize a great selection and a variety of services under one roof, Petco in Willimantic stands out as a top-tier destination that is well worth the visit for any pet parent in the region.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
86 Storrs Rd, Willimantic, CT 06226, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1I came here for tarantula decor, which uses a lot of aquarium decorations. The larger decorative aquarium pieces were at an amazing price. Some of them were 20-30 under what I usually see. The exotics selection overall was very good.
June 09 · Mitchel ManningNo such thing as a walk in service, Do not advertise a service that you can not perform! Many times this happens and I am told to call first to see if busy. I call and nobody answers the phone. George the employee says well that is a good indication that we are busy, And to make appointment on line. Then when I do that they are upset because I only want my dogs nails done. So who suffers....the dog! So much for caring for animals!
August 25 · KarenI had taken my dog to this Petco for a nail trim a few months ago and it was a great experience. When I was leaving that visit I explained that it’s hard to make an appointment because my dog is terrified of the car and sometimes I just can’t get his cooperation. The groomer said nail trims don’t need an appointment and are done as a walk in service. I was able to get my dog in the car today so I looked on the Petco website to make sure nails are still a walk in service and to check the grooming salon’s hours. The website says they close at 6. It was 4:15 when I arrived at Petco after a 25 minute drive with a very nervous dog. After waiting in the lobby at the grooming salon for almost 10 minutes a groomer named George appeared. I asked about getting the dog’s nails done and he replied that they are closing in 10 minutes and he has to start the closing procedures. So apparently the grooming salon must close at 4:35, not 6 pm. So I wrestled with my 75 pound dog to get him back in the car for the 25 minute return trip home. When I got home I called the store and asked about the grooming salon’s hours and the person answering the phone said they close at 6. Very confused, very unhappy, will be going to Petsmart from now on.
August 16 · Donna CEvents scheduled at this store rarely take place as advertised. My dog and I have come to at least 4 of these special events where we finally left because nothing happened. In some cases, a table had been set up in preparation for the event. When I finally asked at the register, I was told it probably wasn’t going to happen because the responsible person was in the storage portion of the store
August 17 · Janice NashAwful experience and would not recommend Petco Mansfield grooming to anyone. Scheduled an appointment for our 125 lb dog over a week ago. We noted his weight and that he was an XXL dog on our booking. We got to the appointment and the groomer Sarah G already seemed nervous. We explained that this was our dogs first grooming appointment as well. Not even 15 min after intake did Sarah call to let us know our dog was pulling on the leash and that she just didn’t feel comfortable with big dogs. Wasted our time and gas to drive back and pick him up when she could have said something at the intake. Sarah would not even come out to speak to us upon pick up and sent the male groomer George out. When you are asked the size of dog when booking, as a groomer, do not accept a size you are uncomfortable handling. We will never be region and have opened a ticket with the district sales manager due to our poor experience and care.
July 27 · Samantha Breault
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