Petco Introduce
For pet owners across the Fox Valley and the wider Wisconsin region, having a reliable and comprehensive pet store is essential for the health and happiness of our animal companions. Petco in Oshkosh, located at 1935 S Koeller St, serves as a central hub for all things pet-related, offering a vast array of products and services under one roof. This store is more than just a place to buy pet food; it is a full-service destination designed to cater to the diverse needs of modern pet parents. Whether you have a dog, cat, fish, or reptile, Petco provides a one-stop-shop experience that is both convenient and efficient. The store is designed for a "quick visit," making it easy for busy individuals to grab what they need and go, while also offering a variety of amenities and services that encourage a longer, more engaging experience. The store's commitment to accessibility and customer convenience is evident in its layout and the services it provides. While corporate policies and individual employee interactions can sometimes lead to mixed experiences, the overall goal is to provide a reliable and consistent source for all pet supplies. For many in the Oshkosh area, this location is a trusted go-to for everything from routine pet food purchases to specialized care needs. The store's focus on a broad range of animal types, from tropical fish to chameleons, sets it apart as a true animal hub, offering a wide selection that might be hard to find at smaller, more specialized shops. It's a place that strives to support the entire pet community, from the smallest fish to the largest dog.
Petco's commitment to being a full-service pet care provider is a significant highlight of this location. In addition to a wide selection of food, toys, and accessories, the store offers a variety of on-site services that add immense value for local pet owners. One of the most popular services is professional pet grooming, with a full-service salon that provides everything from baths and haircuts to nail trims and ear cleaning. This is a convenient option for those who want to combine their shopping trip with their pet's grooming appointment. The store also offers professional dog training classes, including puppy and adult classes, as well as private lessons. These classes are led by certified trainers and focus on positive reinforcement methods, helping to build a strong bond between pet and owner. For basic health needs, the store has a veterinary clinic that offers affordable services like vaccinations, which is a great option for preventative care without a full vet visit. The store is a hub for a variety of pet types, including a dedicated aquatics department for fish enthusiasts and a reptile section that has been praised for its healthy and friendly animals. While some customers have reported negative experiences with staff, others have found employees to be incredibly nice and helpful, as noted in a review about a chameleon and a friendly employee. The store's comprehensive service model, which includes on-site services, delivery, and curbside pickup, is designed to meet the diverse needs of the modern pet owner. This blend of in-person and digital convenience is a key part of their appeal.
Located at 1935 S Koeller St, Oshkosh, WI 54902, Petco is situated in a convenient commercial area that is easily accessible for residents of Oshkosh and the surrounding communities. The store’s physical layout and amenities are designed with accessibility in mind. A key feature is the wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that all customers, regardless of mobility, can navigate the store comfortably. For those who need to get in and out quickly, the store's "quick visit" model is perfect, and its wide aisles and clear signage make finding products easy. Additionally, the store offers free Wi-Fi, which is a convenient amenity for customers. The variety of payment options, including credit cards, debit cards, and NFC mobile payments, makes transactions quick and seamless. The combination of easy-to-find location, ample parking, and a focus on accessibility makes Petco a practical choice for all pet owners. The store's presence in a central shopping area allows for easy integration into daily errands, saving time and effort. The multiple options for shopping, including in-store pickup, delivery, and curbside service, provide a level of flexibility that caters to different lifestyles and preferences. This commitment to convenience is a key reason why Petco is a trusted destination for many Wisconsin residents.
The accessibility and planning of the store are significant benefits that contribute to a positive customer experience. The availability of curbside pickup and delivery services is particularly useful for pet owners with large or heavy items, such as bags of pet food or cat litter, as it eliminates the need to carry them. The well-marked accessible features demonstrate a commitment to serving all members of the community. The presence of Wi-Fi is a thoughtful touch that enhances the in-store experience, allowing customers to use their phones for product research or to connect with the Petco app for rewards. The fact that the store is dog-friendly, allowing leashed dogs to accompany their owners, adds to the welcoming atmosphere. While one customer review mentioned an unfortunate and unprofessional experience with staff, many others have had positive interactions, praising the team's friendliness and knowledge. The store's structure and its wide range of services and products make it a valuable resource for the community, despite any individual service inconsistencies. The ability to find everything from live animals and their habitats to food, toys, grooming, and training services in one place is an undeniable convenience that sets Petco apart. This comprehensive approach to pet care, combined with a focus on accessibility and modern amenities, makes it a leading choice for pet owners in the Oshkosh region.
Services Offered:
- A wide variety of pet supplies, including food, toys, and accessories for all types of animals.
- Professional dog grooming services with a full-service salon.
- Dog training classes for puppies and adult dogs, including private and group lessons.
- Veterinary clinic services for basic health needs like vaccinations.
- Curbside pickup, delivery, and in-store pickup for a convenient shopping experience.
- On-site services and a dedicated aquatics and reptile department.
Features / Highlights:
- A large pet store with a diverse range of products for fish, reptiles, dogs, and cats.
- Wheelchair accessible entrance, parking lot, and restroom.
- Offers convenient payment options, including credit cards, debit cards, and NFC mobile payments.
- Free Wi-Fi available for customer use.
- A one-stop-shop for pet supplies, grooming, training, and vet clinic services.
- Designed for a "quick visit" while also offering amenities for a more comprehensive shopping experience.
- Dog-friendly store.
Contact Information:
Address: 1935 S Koeller St, Oshkosh, WI 54902, USA
Phone: (920) 232-9444
What is worth choosing:
For pet owners in the Wisconsin region, choosing Petco in Oshkosh is a decision to prioritize convenience, variety, and a wide array of services. The primary reason to choose this store is its comprehensive approach to pet care. Unlike smaller specialty shops, Petco offers everything a pet owner might need under a single roof, from a vast selection of food and toys to professional services like grooming, training, and vaccinations. This all-in-one model saves time and effort, making it easier to manage your pet's needs. The store's commitment to modern convenience is also a significant draw, with options like curbside pickup and delivery that cater to a busy lifestyle. For those who want to make a quick trip, the store's efficient layout is a major benefit.
While there have been mixed reviews regarding customer service, the store's consistent availability of a wide range of products and services is a key strength. A customer who loves the store for their son's interest in fish and tanks highlights the store's unique ability to cater to special interests, even amidst a negative experience with a specific employee. The presence of a welcoming chameleon and a friendly employee in another review showcases the positive interactions that are also common at this location. By choosing Petco, you are not only getting access to a vast inventory but also to a range of professional services that can support your pet's health and development. The accessibility features, from the wheelchair-friendly design to the convenient payment options, make it a practical and reliable choice for the community. The combination of a large product selection, valuable on-site services, and a focus on customer convenience makes Petco a leading destination for pet care in the Oshkosh area and beyond.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco Reviews
groomingaquariumcashiertoysnailscheckemployeestankdog foodcat litter
★ 5★ 4★ 3★ 2★ 1I go here on occasion and there was the cutest jackson chameleon. Hes the friendliest chameleon ive ever seen and the employee working there was so nice. I love this location
August 21 · JoleneMy family and I have been here many times for our fish tank needs and up until today, I have had amazing experiences every time. Our son is on the spectrum and loves the way The staff interacts with him normally as he gets Very excited to look at all of their tanks, since it is one of his special interests. We went again today, mind you the store is out of town so we drive 30 minutes out of our way to get here, and were treated completely differently. Our cashier was extremely nice, however, While looking at the tanks, like we usually do, there were a few wet floor signs That my son needed to step around to be able to look at the turtle tank. No big deal, like I said we’ve been here many times & the floor around the tanks is typically wet so we’re used to navigating around the signs & carts. While my son was happily stimming At the turtles, The Male employee behind us snappily asked us if we could give them space, To which I agreed and apologized while trying to move my son Quickly. At this point, there was at least a solid 5 feet of space between us and the Employees as it was…we still quickly obliged out of respect. The female employee next to him decided to then interject very rudely & in an excessively nasty tone that “that’s obviously why the wet floor Signs are up” and snickered. We’ve ran into our fair share of ignorance from the general public about our sons autism but to come from employees?? Simply unbelievable & unprofessional to hire someone who treats any customer like this, let alone completely unwarranted. Now shocked, instead of looking around any further, we took the items that we needed and went to check out. I don’t think we will ever be back, not only was the treatment unnecessary, but we were initially being extremely respectful as there was no signage other than the wet floor signs saying that we needed to stay out of that area (???) Very unfortunate since my autistic son loved the store, but we will take our business elsewhere after being treated like so. I think the employees would benefit from more inclusive training on those disabilities that might not always be clear to the eye.
July 28 · Jenni HammI was in there several days ago for dog and bird toys. The young guy cashiering was on his third day there and he was so kind, friendly and helpful. Excellent selection of toys for all pets. The sweetest little green cheek conure was there this cashier and baby bird made my day!!
August 30 · Janet HelstromFriendly and helpful staff, clean store, animals for adoption always look to be well cared for and a great place to bring my dog for his training! I appreciate places like this. Was not able to find the exact harness I needed for my dog, but we did manage to find him some good treats!
June 09 · Kamari LaitinenI took my 2 Great Pyrenees in for grooming. We paid for VIP service. When I picked them up I gave a very generous tip. When I went out into the store to pay one of my pups jumped up on me. She had very sharp nails that actually cut my arms and made me bleed alot! When I brought it to the attention of the groomer and showed him my bleeding arms, he stated he could buff them but would need to charge me for the service. I was floored that they would charge me as I stand there bleeding. No animal that leaves a groomer should be leaving with nails like razors after grooming! Of course I paid to have them buffed because I couldn't take the chance of her jumping on someone else and slicing their arms or worse. When we got into our van my husband pointed out that my males ears are still dirty. Looked over both dogs closely. My female still had small mats behind her ears. They did not smell so good. Females nails sharp enough to slice my arms. Males nails were not sharp at all. Ears on both dogs were still very dirty. Fur was not trimmed around feet and dew claws. They had so much loose fur after grooming that it covered the new beds we just purchased there. There was something blue on my male. When I walked in they had my male chained to the wall. He was frantically trying to break free. The first thing we noticed as he walked over to us was his bloodshot eyes. Needless to say I will not be bringing my babies back to Petco.
May 26 · Marcia Petersen
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