The Koi Story Fish Farm

- 320 Bull Mill Rd, Chester, NY 10918

Welcome to The Koi Story Fish Farm, a truly unique and specialized business nestled in the picturesque landscape of Chester, New York. While the term "ranch" might bring to mind horses or cattle, our ranch is one of a different, more serene nature. We are a premier fish farm and pond supply store, dedicated to the art and science of creating and maintaining beautiful, healthy aquatic environments. As a proud veteran-owned and women-owned small business, we bring a high level of dedication, expertise, and personalized service to every client. Our passion is the well-being of your aquatic ecosystem, and we specialize in everything from the smallest pond accessory to the complete construction of a new water feature. Our mission is to provide the highest quality products and services to ensure your pond or lake is a thriving, beautiful, and peaceful sanctuary. We offer a comprehensive approach to pond care, covering all aspects from initial consultation and design to ongoing maintenance and expert advice. Whether you are a seasoned pond owner or just beginning your journey into the world of koi, our team is here to guide you every step of the way. Customers have consistently praised our team for being "friendly and knowledgeable," highlighting that we provide the most pleasant experience "by a mile." This commitment to exceptional service and a friendly, educational approach is what sets us apart. We believe in empowering our customers with the knowledge they need to be successful pond keepers, and we are always willing to share our expertise. At The Koi Story Fish Farm, we are passionate about creating and maintaining stunning water features that bring joy and tranquility to your life. We are proud to serve the Orange County community and beyond, providing a level of care and professionalism that is unmatched. We invite you to visit us and experience the difference that genuine passion and expertise can make for your pond and your koi.

The Koi Story Fish Farm is conveniently located at 320 Bull Mill Rd, Chester, NY 10918, making us an easily accessible destination for residents throughout Orange County and the wider New York region. Our location is designed to provide a hassle-free experience for our clients. We understand that your time is valuable, which is why we offer a quick visit option for those who know exactly what they need. However, please note that an appointment is required for some of our more in-depth services, ensuring that we can give you the dedicated time and attention you deserve. Accessibility is a key priority for us, and our facility features a wheelchair accessible parking lot to accommodate all of our customers comfortably. We are also committed to creating an inclusive and welcoming environment for everyone, which is why we are proud to be an LGBTQ+ friendly business and a designated transgender safe space. Our amenities include a gender-neutral restroom, further demonstrating our dedication to providing a safe and respectful space for every visitor. Whether you're coming from New York City, Middletown, or anywhere in the Hudson Valley, our serene and well-maintained location is a pleasant drive away. We offer various service options, including delivery and in-store pickup, making it convenient to get the products you need. Our peaceful setting is the perfect backdrop for learning about pond care, and our easy-to-find location ensures that your journey to us is as smooth as possible. We strive to be a reliable and accessible resource for the community, a place where you can feel comfortable and confident in your choices. The combination of our rural setting and easy accessibility makes us the perfect place to visit for all your pond and koi needs.

At The Koi Story Fish Farm, we offer a comprehensive suite of services that cater to every aspect of pond and koi care. Our expertise goes beyond simply selling fish; we provide a full-service experience designed to ensure the health and longevity of your aquatic ecosystem. Our offerings include:

• Fish & Koi Sales: We specialize in the sale of healthy, high-quality domestic and imported koi. Our koi are carefully quarantined to ensure they are in optimal condition.
• Pond Contracting & Construction: From new liner ponds and self-contained designs to pond-less waterfalls and other water features, we can build the aquatic environment of your dreams.
• Pond Maintenance & Management: We offer a full range of maintenance services, including water chemistry checks, algae removal, water changes, and monthly pond plans. We also provide seasonal services like spring opening and winter closing to keep your pond in top shape year-round.
• Koi Care Services: Our team provides expert koi care, including parasite and bacteria identification and control, as well as daily checks, feedings, and necessary maintenance to keep your fish healthy.
• Koi Medic Services: We offer professional Koi Medic services to address any health issues your fish may encounter.
• Land & Aquascaping: We provide professional land and aquascaping services to integrate your pond seamlessly into your yard, creating a beautiful and cohesive landscape.
• Pond Supplies & Equipment: We stock a wide range of high-quality pond supplies, equipment, and water filtration systems, ensuring you have everything you need to maintain your pond.

What truly sets The Koi Story Fish Farm apart from other businesses is our unique combination of specialized expertise, quality products, and a deep commitment to customer education. As a veteran-owned and women-owned small business, we operate with a level of integrity and personal investment that you won't find at larger, impersonal stores. We are not just vendors; we are dedicated pond and koi enthusiasts who are passionate about sharing our knowledge. Our team is a major highlight, with a customer noting that we are "very friendly and knowledgeable" and "fast to communicate." We go above and beyond, as evidenced by a customer review that mentioned how we not only cleaned their pond but also "educated about pond maintenance and fish health" and even helped them "locate the issue of leaking basement." This level of comprehensive service and genuine care is what makes us a trusted partner. We specialize in providing high-quality, quarantined koi, ensuring that you are bringing home a healthy fish. Our expertise in pond contracting and maintenance is unparalleled, and our ability to offer licensed electrical services for lighting and power needs adds another layer of convenience. The serene and welcoming atmosphere of our fish farm is also a key feature. We are a safe space for all members of the community, and we strive to create an environment where everyone feels comfortable and respected. Our flexible service options, including delivery and in-store pickup, further demonstrate our commitment to meeting your needs. The passion we have for our work, the quality of our fish and products, and our dedication to customer service are what make The Koi Story Fish Farm a truly exceptional business.

For your convenience, here is our contact information:

Address: 320 Bull Mill Rd, Chester, NY 10918, USA

Phone: (845) 325-5050

Choosing The Koi Story Fish Farm is a decision to partner with true experts who are genuinely invested in your success as a pond or koi owner. What is worth choosing about us is our unparalleled combination of specialized services and a personal, caring approach. Our business is built on a foundation of providing not just products, but solutions. We stand out because we offer a complete cycle of care, from initial pond construction to ongoing maintenance and expert advice. As a small business, we are able to provide a level of personalized attention that is simply not possible in larger operations. A customer review highlights this perfectly, noting that we did a "super clean job" and that they "got educated about pond maintenance and fish health" from our team. This commitment to education empowers you to be a more effective and confident pond keeper. Our expertise in handling specific issues like "Parasite & Bacteria Identification & Control" and providing "Koi Medic Services" demonstrates our deep knowledge and ability to handle complex situations. Furthermore, as a veteran and women-owned business, we are a local company that operates with integrity and a strong sense of community. We are a safe, inclusive space for everyone, and we believe that this welcoming environment contributes to a more pleasant experience for our customers. When you choose The Koi Story Fish Farm, you are choosing a partner who will be there for you every step of the way, helping you create and maintain a beautiful, healthy, and thriving aquatic ecosystem. Our dedication to quality, expertise, and customer satisfaction is what makes us the premier choice in New York for all your pond and koi needs.

The Koi Story Fish Farm

320 Bull Mill Rd, Chester, NY 10918, USA