The Reptile Store Introduce
In the unique climate of Arizona, where the desert environment is home to an incredible variety of cold-blooded creatures, it's no surprise that reptiles have become popular pets. For enthusiasts of snakes, lizards, tortoises, and other scaly companions, finding a reliable and knowledgeable pet store is essential for the health and happiness of their animals. The Reptile Store, a small business located in Phoenix, AZ, stands out as a true haven for herpetology hobbyists. This is not a general pet store with a small reptile section; it is a dedicated shop run by passionate experts who understand the specific needs of these fascinating animals. From the moment you walk in, you can feel the store’s commitment to providing healthy reptiles and the right information to ensure they thrive.
The core of The Reptile Store’s reputation is its staff’s exceptional knowledge and patience. As highlighted in a glowing review, an employee named Brett was described as "extremely knowledgeable" and had "even more patience than me with my two very curious kiddos asking a million questions." This hands-on approach, where a staff member takes the time to explain proper care and helps a child narrow down their pet choice, is a hallmark of their service. The review recounts a truly personal experience: Brett helped a family fall in love with a bearded dragon named Taco, and even though they purchased the enclosure elsewhere, he still came out to their car to make sure it was a proper fit. This level of care and dedication, going above and beyond for a customer who didn't even make a full purchase, demonstrates the store's commitment to the well-being of the animals and the success of the new owner.
Another review praises an employee named Julia, who helped a customer create a "beautiful home" for their leopard gecko. She was described as "amazing, helpful, and very knowledgeable." The store’s ability to guide customers through the process of setting up a new habitat, from providing expert advice on enclosures to helping pick the right supplies, is a key reason for their loyal customer base. The Reptile Store is more than a place to buy pets; it is a community resource where you can get trustworthy advice, build relationships with knowledgeable experts, and ensure you have everything you need for a successful reptile-keeping journey. This personal, expert-driven service is why so many Arizona residents consider them a top choice for all their lizard needs.
The Reptile Store is located at 4804 E Chandler Blvd #105, Phoenix, AZ 85048, USA. This location places it conveniently in the southeastern part of the city, making it easily accessible for residents of Phoenix, Chandler, Tempe, and Scottsdale. Situated in a commercial area, the store offers a straightforward and hassle-free visit for customers.
The store has made a point of being accessible to all. It features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that people with mobility challenges can visit without difficulty. The business is also noted as being an LGBTQ+ friendly space, reflecting an inclusive and welcoming environment for everyone in the community. As a specialized shop, it is designed for a "quick visit," where customers can efficiently find what they are looking for, whether it's a new pet or a bag of food. Payments are also convenient, with options for credit cards, debit cards, and NFC mobile payments.
The Reptile Store provides a range of products and services tailored to the specific needs of reptile enthusiasts. Their offerings are designed to cover all aspects of reptile ownership, from initial adoption to long-term care.
Services Offered:
- Live Animal Sales: A wide selection of healthy reptiles, including various species of lizards, snakes, and other cold-blooded pets.
- Enclosure and Habitat Supplies: Offering a full range of tanks, substrates, lighting, heating elements, and decorations to create the ideal habitat.
- Nutritional Products: Providing high-quality live and frozen feeders, as well as specialized foods to meet the dietary needs of different reptiles.
- Expert Consultation: Offering in-depth, personalized advice on reptile care, including husbandry, diet plans, and general health information for a variety of species.
- Troubleshooting and Support: Helping customers with existing pets by providing guidance on how to improve their habitat or address behavioral issues, as highlighted by a customer who received help with their gecko's enclosure.
What truly sets The Reptile Store apart are its key features and highlights, which are deeply rooted in its small business identity and its dedication to the reptile community.
Features / Highlights:
- Deep Expertise: The staff's knowledge is a significant asset. Their ability to provide detailed, species-specific advice and hands-on help is invaluable to both new and experienced reptile owners.
- Unparalleled Customer Service: The reviews consistently showcase the team’s willingness to go above and beyond, offering help and advice even when a purchase isn't being made.
- Focus on Animal Health: The store is committed to selling healthy animals and providing the correct information to ensure their well-being, which is crucial for this type of pet.
- Welcoming and Inclusive Environment: As a small, LGBTQ+ friendly business, the store fosters a comfortable and welcoming atmosphere for all customers.
- Community-Oriented: The store's engagement with its customers, providing personalized assistance and building long-term relationships, makes it feel like a true community hub.
Contact Information:
- Address: 4804 E Chandler Blvd #105, Phoenix, AZ 85048, USA
- Phone: (602) 872-0367
For Arizona residents, especially those in the Phoenix area, choosing The Reptile Store is a decision that leads to a higher level of success and satisfaction in their reptile-keeping hobby. While other stores may have a reptile section, The Reptile Store offers a concentrated, expert-level experience that is truly worth choosing. The primary reason is the quality of the knowledge and support you receive. As one customer noted, the staff's patience and guidance, especially with children, are exceptional. This kind of personalized attention is priceless when you are bringing home a new pet and want to ensure you get everything right from the beginning.
The store’s commitment to selling healthy animals and providing a comprehensive range of high-quality products means you can trust every purchase. The fact that an employee would assist a customer with an enclosure bought elsewhere speaks volumes about the business's integrity and genuine care for the animals. By choosing this small, dedicated, and inclusive business, you are not only getting the best products and pets, but you are also gaining a trusted partner and a knowledgeable resource for all your reptile needs. For any resident of Arizona interested in starting or continuing their reptile-keeping journey, The Reptile Store provides the expertise, quality, and care that will set you up for success.
The Reptile Store Details
From the business
- Small Business
Service options
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
The Reptile Store Photos










The Reptile Store Location
The Reptile Store
4804 E Chandler Blvd #105, Phoenix, AZ 85048, USA
The Reptile Store Reviews
questionssnakepriceshealthybearded dragonfeedersterrariuminvertebratescagecrickets
★ 5★ 4★ 3★ 2★ 1We came in to look at options for a new pet. Brett was extremely knowledgeable. He had even more patience than me with my two very curious kiddos asking a million questions. He went through several reptiles explaing to my daughter how to care for them and helped her narrow down her options. He brought out a bearded dragon for us to hold and we fell in love. We went home to think about which pet she was going to get and decided on the bearded dragon. We purchased his enclosure from another place as they had them on sale for a lot cheaper. Better came out to our car to make sure we got everything we needed and that the enclosure was a proper fit. He didn't have to do this, we didn't purchase it from them. He then helped us pick a few items to add to the enclosure to make it more comfortable for our Taco. We did purchase our bearded dragon (Taco) from them and plan on getting all of our food for him there.Thank you Brett!!!#Customer4Life
July 28 · Jay SallonsWe came in to buy a bigger tank for our leopard gecko and Julia was wonderful! We brought in our existing one and she helped setup the most beautiful home for our beloved gecko. She was amazing, helpful, and very knowledgeable! We will definitely be going back here for all our lizard needs now. Highly recommend this place and Julia!
July 07 · Angela AbadBrought an out of town guest to visit the reptiles. She's extremely knowledgeable and has many of her own at home. While visiting the store we found two cockatiels in a cage that were covered on three sides. No daylight could enter this cage and about 6 in of bird poop piled up the bottom of the cage. Their water was filthy and they had "some" food. I've been depressed for weeks thinking about The condition. Todd these birds are living in! They need to be given to someone who's willing to pay attention to them and take care of them. The animal league should be called on this situation. The owner of this store should be fined for animal neglect.
May 22 · Nancy RealeWent in today August 1st 2025, and guy who helped us was very welcoming and answered all our questions about a bearded dragon. Nice store ,people and very knowledgeable.
August 02 · anthony ochoaGreat family run shop and good customer service! They were able to answer all my questions and set me up for a successful first spider pet.
March 12 · Sam Snaps
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