XO PUPS

- 14398 Chantilly Crossing Ln, Chantilly, VA 20151

For families in Virginia, the journey to finding a new furry family member is an exciting one, filled with anticipation and questions. Choosing a pet store that you can trust to provide a healthy, well-socialized puppy is the first and most crucial step. XO PUPS, a small business located in Chantilly, is a dedicated pet store and dog breeder that aims to make this experience as positive and seamless as possible. They focus on providing not just a puppy, but a complete support system, from expert guidance to a full range of supplies, all in a welcoming and inclusive environment.

The core of XO PUPS' business is its commitment to ethical and responsible practices. The store has a "No Puppy Mill Pledge," stating that they exclusively partner with USDA-licensed humane puppy breeders. This commitment ensures that every puppy is raised in a healthy and loving environment. A customer review praises the staff's knowledge of different breeds and their temperaments, which is a testament to the in-depth training and passion of the team. This expertise is invaluable for prospective dog owners who need to understand their options and make an informed decision that suits their lifestyle.

Customer service is another key pillar of the XO PUPS experience. As one review notes, the staff goes "above and beyond" to help customers, taking the time to explain options and providing ongoing support even before a purchase is finalized. The store’s practice of allowing a family to visit and bond with their chosen puppy for a few days before taking them home, as mentioned in a review, showcases their compassionate and flexible approach. This unique service demonstrates a genuine commitment to the well-being of the puppies and the happiness of the new owners, ensuring a smooth transition for everyone involved.

Beyond the puppies themselves, XO PUPS provides a comprehensive pet shopping experience. They are more than just a dog breeder; they are a resource for all things puppy-related. The store offers a variety of supplies, from food and toys to crates and training essentials, making it a convenient one-stop-shop for new pet parents. Their dedication to customer education is evident in their staff's willingness to answer questions and provide guidance on nutrition, health, and training, ensuring that new owners feel confident and well-prepared.

XO PUPS is conveniently situated at 14398 Chantilly Crossing Ln, Chantilly, VA 20151, USA. This central location makes it easily accessible for families across the Northern Virginia region. Located in a well-trafficked area, the store is a practical destination for both planned visits to meet a new puppy and quick trips for supplies. For convenience, the store offers a free parking lot, eliminating the stress of finding a spot and allowing for a relaxed shopping or visiting experience.

The store is committed to being an accessible and inclusive space for all members of the community. It features a wheelchair accessible entrance, parking lot, and restroom, ensuring that individuals with mobility challenges can navigate the facility comfortably and with ease. Furthermore, XO PUPS is listed as LGBTQ+ friendly and a transgender safe space, which highlights their dedication to creating a welcoming and safe environment for everyone who walks through their doors. This commitment to inclusivity is a testament to their values as a business that serves all local residents.

In-store shopping and in-store pickup options are available, catering to different customer preferences. The store also accepts a variety of modern payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and convenient for everyone.

XO PUPS provides a specialized range of services that go beyond a typical pet supply store. Their offerings are centered around supporting new and current dog owners with everything they need to ensure their puppy thrives. The business combines the roles of a dog breeder and a pet supply store with a strong focus on customer education and support. Services include:

• Puppy Sales and Matching Services: Assisting families in finding the perfect puppy by providing detailed information on various breeds and temperaments.
• Pet Adoption Services: Working to place puppies in loving, permanent homes through a guided process.
• In-store Shopping: Offering a curated selection of high-quality pet supplies, including food, toys, and accessories.
• Pet Supply Store: Providing essential products to ensure new pet owners have everything they need for a smooth transition.
• Onsite Services: Offering in-store pickup, and a supportive environment where customers can interact with puppies and ask questions.

XO PUPS is distinguished by several key features that set it apart from other pet stores in the Virginia area. These highlights reflect the business's dedication to quality, ethics, and community. The focus on a positive customer experience is consistently noted in reviews and is a core part of their identity. Key features include:

• Ethical Practices: The store’s "No Puppy Mill Pledge" and exclusive partnership with USDA-licensed humane breeders ensures that all puppies are sourced from responsible and caring environments.
• Expert Staff: The team is praised for their extensive knowledge of breeds and their ability to provide expert guidance to customers, helping them make informed decisions.
• Exceptional Customer Service: The staff's willingness to go "above and beyond" to accommodate customers, as noted in reviews, demonstrates a strong commitment to satisfaction and building lasting relationships.
• Unique Bonding Opportunities: The store allows customers to visit and play with their puppy before taking them home, a unique service that helps to foster a strong bond from the very beginning.
• Inclusive Environment: As an LGBTQ+ friendly and transgender safe space, XO PUPS creates a welcoming atmosphere for all members of the community.
• Comprehensive Resources: The store offers a wide range of supplies and educational support, making it a convenient resource for new and experienced dog owners.

To schedule an appointment, ask questions about a specific breed, or inquire about available puppies, you can contact XO PUPS using the information below. The staff is ready to assist you in your search for a new family member.

• Address: 14398 Chantilly Crossing Ln, Chantilly, VA 20151, USA
• Phone: (703) 912-0257

Choosing XO PUPS is about more than just buying a puppy; it’s about investing in a positive, ethical, and supportive experience. The store's commitment to ethical breeding practices, which are outlined in their "No Puppy Mill Pledge," is a critical factor for responsible pet owners. This pledge provides peace of mind that the puppy you bring home was raised in a humane environment with proper care and attention from the start. The staff's expertise and dedication to educating customers, as praised in multiple reviews, is invaluable. They take the time to explain everything from breed characteristics to care requirements, empowering new owners to feel confident in their ability to provide a loving home.

The unique services offered, such as holding a puppy for a few days and allowing families to visit and bond, demonstrate a level of compassion and customer service that is rare. This approach shows that the business prioritizes the well-being of the animals and the happiness of the customers over a quick sale. The inclusive nature of the store, with its free parking and accessible amenities, further solidifies its position as a community-oriented business. For anyone in the Virginia area looking to welcome a new puppy into their home, XO PUPS provides a trusted, knowledgeable, and caring partner for this exciting journey. The combination of ethical sourcing, expert guidance, and a truly compassionate approach makes this pet store a standout choice.

XO PUPS

14398 Chantilly Crossing Ln, Chantilly, VA 20151, USA