Dr. Deborah Masso Introduce
For pet owners in Williamstown and the greater South Jersey area, finding a veterinarian who combines professional expertise with genuine compassion is essential. Your pet is a member of your family, and their health deserves the highest level of care. At Cross Keys Animal Hospital, under the leadership of Dr. Deborah Masso, you'll find a practice that delivers just that. Since its founding in 2001, this animal hospital has built a reputation for providing a comprehensive range of services with a personal touch, making it a trusted resource for a wide variety of pet owners in the community.
Dr. Deborah Masso is more than just a veterinarian; she is a lifelong resident of South Jersey with a deep-seated love for animals. This local connection and personal dedication are evident in the atmosphere of the clinic. The team at Cross Keys Animal Hospital, from the reception staff to the veterinary technicians, is known for being friendly, informative, and genuinely caring. They understand the importance of making both you and your pet feel comfortable and at ease during every visit. The clinic's philosophy is centered on not only treating illnesses but also on fostering a strong, ongoing partnership with pet owners to ensure the long-term health and well-being of their animal companions.
The hospital operates as a full-service animal medical facility, equipped to handle a wide array of your pet's healthcare needs. While they excel at providing high-quality preventative medicine—the foundation of a healthy life for any pet—they are also well-prepared for more complex medical issues. Their in-house diagnostic laboratory and stocked pharmacy allow for quick and efficient care, which is crucial when dealing with a sick or injured pet. This integrated approach means that from the moment your pet is examined to the time they receive their medication, the process is streamlined, minimizing wait times and ensuring a swift path to recovery. This efficiency is a major benefit for busy New Jersey residents who want quality care without unnecessary delays.
One of the standout features of this practice is its expertise in treating exotic pets. While many veterinary clinics focus exclusively on dogs and cats, Dr. Masso's practice extends its compassionate care to a broader range of animals, including birds, reptiles, and small mammals. This makes them a valuable and often hard-to-find resource for owners of less common pets who need specialized medical attention. Their ability to handle diverse species, coupled with their expertise in general surgery and internal medicine, solidifies their position as a versatile and comprehensive veterinary care provider in the region.
Patient reviews frequently highlight the excellent service and fair pricing at Cross Keys Animal Hospital, with many clients noting that they were charged significantly less than at other local offices. This commitment to affordable, high-quality care is a major factor in the clinic's stellar reputation. The staff's dedication to providing a friendly and informative experience, coupled with the proven expertise of the veterinarians, creates a service that truly stands out. When you're looking for a veterinary practice that feels like family, where you know your pet's records are well-maintained and their health is a priority, this is a top choice in Williamstown.
In addition to traditional medicine, the hospital also explores alternative and complementary therapies. This open-minded approach to veterinary medicine allows for a more personalized treatment plan, combining the best of conventional and alternative options to achieve the best possible outcomes for your pet. Whether it's for chronic pain, a unique condition, or simply to improve your pet's quality of life, this willingness to consider a variety of methods is a testament to their commitment to innovative and compassionate care. They are truly focused on finding the right solution for each individual animal, not just following a one-size-fits-all protocol.
Location and Accessibility
Cross Keys Animal Hospital is conveniently located at 2071 N Black Horse Pike, Williamstown, NJ 08094, USA. The location is easily accessible for residents throughout Williamstown and surrounding communities. The practice is committed to accessibility for all clients and their pets, featuring a wheelchair-accessible entrance, parking lot, and restroom. This makes it easier for everyone to bring their companions in for care. While the clinic does its best to accommodate all patients, appointments are recommended to ensure you can be seen promptly and to minimize wait times.
Services Offered
- Preventative Medicine & Vaccination Programs
- Anesthesia and Patient Monitoring
- In-House Diagnostic Laboratory & Diagnostic Testing
- General Surgery & Surgical Procedures
- Spay and Neuter
- Pet Dental Cleanings & Dental Procedures
- Emergency Care (during business hours)
- Alternative and Complementary Therapy
- Exotic Pet Medicine and Surgery
- Internal Medicine
- Medication Refills via Stocked Pharmacy & Online Pharmacy
- Microchip Identification
- Pet Health Resources and Pet Insurance Guidance
- Hip Dysplasia Management
Features / Highlights
- Compassionate & Knowledgeable Staff: Dr. Deborah Masso and her team are known for their kindness, intelligence, and genuine love for animals.
- Comprehensive Care: Offers a wide range of services from routine check-ups to general surgery and emergency care.
- Exotic Pet Expertise: Provides specialized medicine and surgery for a variety of exotic animals.
- In-House Diagnostics: Equipped with a diagnostic laboratory and stocked pharmacy for fast, efficient care.
- Affordable Pricing: Clients often report that services are significantly more affordable than at other practices.
- Accessible Facility: Features a wheelchair-accessible entrance, parking, and restroom.
- Online Resources: Provides access to an online pharmacy and pet health resources.
Contact Information
Address: 2071 N Black Horse Pike, Williamstown, NJ 08094, USA
Phone: (856) 740-3700
What is worth choosing
Cross Keys Animal Hospital, led by Dr. Deborah Masso, is an excellent choice for pet owners in South Jersey for several key reasons. The most compelling factor is the combination of compassionate, personalized care with a comprehensive suite of medical services. Unlike larger, more impersonal clinics, this practice is known for building real relationships with clients, making you feel like a valued part of their family. The on-site capabilities, including an in-house lab and stocked pharmacy, mean that your pet receives quick diagnoses and treatments, eliminating the need for extra trips and waiting for results. Furthermore, the clinic's specialization in exotic pet medicine sets them apart, making them a crucial resource for a specific segment of the pet-owning community. The consistent positive feedback from clients regarding fair pricing and excellent service underscores their commitment to providing high-quality, accessible veterinary care. For anyone in the Williamstown area seeking a trusted, full-service veterinarian who truly loves and understands animals, Dr. Masso's practice offers a reliable and exceptional experience.
Dr. Deborah Masso Services
Veterinarian
- Alternative And Complementary Therapy
- Alternative Medicine
- Anesthesia And Patient Monitoring
- Animal Hospital
- Animal Medical Services
- Compassionate Veterinary Care
- Dental Diseases
- Dental Procedures
- Diagnostic Laboratory
- Diagnostic Testing
- Emergency Care
- Exotic Pet Medicine And Surgery
- General Surgery
- Hip Dysplasia
- Home Again Microchip
- In-House Laboratory
- Internal Medicine
- Medication Refills
- Microchip Identification
- Online Pharmacy
- Pet Dental Cleanings
- Pet Health Checker
- Pet Health Resources
- Pet Insurance
- Pet's Records
- Preventative Health
- Preventative Medicine
- Spay And Neuter
- Stocked Pharmacy
- Surgical Procedure
- Vaccination Programs
- Vet Care
- Veterinary Practice
Dr. Deborah Masso Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Dr. Deborah Masso Photos
Dr. Deborah Masso Location
Dr. Deborah Masso
2071 N Black Horse Pike, Williamstown, NJ 08094, USA
Dr. Deborah Masso Reviews
Best veterinarians office I have ever been to.Dr Massos is kind and intelligent and you can tell she really loves animals.The staff is very friendly and informative.And I was charged thousands less then quoted from other offices .5 stars to Cross Keys Animal HospitalSo glad she was recommended to me.Check it out I know you won't be disappointed.
September 15 · Kathy MastersBest veterinarians office I have ever been to.Dr Massos is kind and intelligent and you can tell she really loves animals.The staff is very friendly and informative.And I was charged thousands less then quoted from other offices .5 stars to Cross Keys Animal HospitalSo glad she was recommended to me.Check it out I know you won't be disappointed.
September 15 · Kathy MastersI went to get medication for 1 of my 2 dogs & you would think it be a friendly, easy,quick experience.. Hardly huge hour & 15 min ordeal!!! Someone wrote his chart wrong & said they had no record of my dog getting it there in Dec but found I did get it there in June. Talked to 3 people before the Office Manager decided to get involved. Well her attitude was enough to almost walk out but my dog is suffering & been saying that to everyone. So after going back & forth for about 15mins she went in the back after telling me “ sit down & I ll see if a doctor will approve ear drops & apoquel (dog) has allergies. Well after almost an hour I asked for someone to check on it they came out & said “ Manager said doctors have patients & still too busy for her to ask a simple question.” I asked for her boss & the 4 front desk girls said “she is the biggest boss no one over her” Pathetic if she’s it, not very dog friendly was any of the staff from what I saw but miraculously when I said “ever hear of secret shopper” & Dr Masso will here about this 1 min later I had everything I needed. This place is very money hungry & could care less about making us satisfied without a fight, & spite & make you wait until they almost close to give what your pet needs.
May 16 · Sherrie TotoI went to get medication for 1 of my 2 dogs & you would think it be a friendly, easy,quick experience.. Hardly huge hour & 15 min ordeal!!! Someone wrote his chart wrong & said they had no record of my dog getting it there in Dec but found I did get it there in June. Talked to 3 people before the Office Manager decided to get involved. Well her attitude was enough to almost walk out but my dog is suffering & been saying that to everyone. So after going back & forth for about 15mins she went in the back after telling me “ sit down & I ll see if a doctor will approve ear drops & apoquel (dog) has allergies. Well after almost an hour I asked for someone to check on it they came out & said “ Manager said doctors have patients & still too busy for her to ask a simple question.” I asked for her boss & the 4 front desk girls said “she is the biggest boss no one over her” Pathetic if she’s it, not very dog friendly was any of the staff from what I saw but miraculously when I said “ever hear of secret shopper” & Dr Masso will here about this 1 min later I had everything I needed. This place is very money hungry & could care less about making us satisfied without a fight, & spite & make you wait until they almost close to give what your pet needs.
May 16 · Sherrie TotoThere are not enough words to describe how wonderful she is!
January 11 · Linda WilsonThere are not enough words to describe how wonderful she is!
January 11 · Linda WilsonSuper service. In and out. Caring staff
February 18 · Edward WeberSuper service. In and out. Caring staff
February 18 · Edward WeberAlright
June 13 · Joy RegalbutoAlright
June 13 · Joy Regalbuto
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