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Newport Hills Animal Hospital ico

Newport Hills Animal Hospital
- 2670 San Miguel Dr, Newport Beach, CA 92660

Animal hospital ★4.0

2670 San Miguel Dr, Newport Beach, CA 92660, USA

4.0
We trusted three of our fur babies here and VERY disappointed.1. There is little to no communication from what seems like a very overworked staff. We are not the only ones who have brought our animal in for services they “forgot” to perform but blame you for somehow (ie: I've heard multiple complaints and unhappy customers while just sitting in the office!) I called ahead asking for a re-check swab on my dog while boarding, my husband dropped her off and specified the same, then they bathed her and didn’t do the swab (can’t if she’s clean!) when we came to pick her up they said we needed to specify ahead of time “next time” (which we did, twice) meanwhile it is a significant challenge to bring her in bc of her age, ailments and having a newborn that can’t be around her skin condition and the doctor said that I just need to “do better”-actual words- and that’s not their fault I can’t bring her in so many times, (completely bypassing their own error). By the way, if they know it’s their error, they automatically approach you with frustration and contention. It’s GASLIGHTING 101.2. And they don’t take good care of them while boarding! They all come back with severe GI/stomach/diarrhea issues (my older one came back pooping BLOOD and they told me that’s normal (?) and I must have given her something (which, how can it be both?)- BUT she did it on the WAY home from them!3. It’s expensive too. They talked me into bloodwork that was ultimately not needed after expressing my concern about how high these bills are every time I bring her in. And of course you want to trust them, especially with my older one, I trusted they would figure out what’s wrong and I have been paying quite a lot for it. 8 months and 2 antibiotics courses later, her skin is worse and they “forgot” to swab her bc it wasn’t on her paperwork ?? (I called and checked, it WAS on the paperwork, but apparently if you don’t write it in there yourself or something it won’t happen?? Idk)4. They also lie. Like it’s nothing. I came in for a bath and for them to clear the skin debris. I picked her up after bath and she was still flakey! They said they don’t do that (??) but they had done it TWICE before! They INSISTED that they don’t do that and when I said then why did they do it before? They simply replied “well then it wasn’t here” (that’s the ONLY place I’ve taken her!)One doc told me the skin condition needs to be kept from other dogs and the baby, another doc said that’s ridiculous, it’s fine. I said then why was I told that before? He said “well it wasn’t here so I don’t know where you heard that!” (Again, it’s the only place I’ve taken her…) my favorite was when I said “it’s getting worse, here’s a new spot on the top of her head” (hard to mistake!) and the doc replied, “no it’s not, that was there before I remember” (I have been taking pics to document the issue, it was new. They’re just careless and egocentric…)Clearly we are frustrated customers, but I don’t wish this on anyone so stay away if you can! There are so many other great places that actually care for your babies! - Allie Quiñonez
Newport Hills Animal Hospital Overview Intro Cat Detail Photos Location Reviews

Newport Hills Animal Hospital Introduce

For pet owners in Newport Beach and the broader Orange County area, finding a veterinary partner that is comprehensive, knowledgeable, and reliable is a significant priority. Newport Hills Animal Hospital aims to provide a full spectrum of veterinary services, positioning itself as a one-stop-shop for a pet's health and wellness needs. As an animal hospital, it offers more than just basic check-ups, providing services that range from routine preventative medicine to complex surgical procedures. The hospital's mission is to be a consistent and trusted resource throughout a pet's life, from a young puppy or kitten to their senior years. While every business strives to provide a positive experience, and the experiences of clients can sometimes vary, the hospital's extensive list of services indicates a commitment to meeting a wide array of medical needs. The practice recognizes that pets are cherished members of the family and seeks to offer a high standard of medical care to support this bond. The hospital's offerings include a variety of treatments, diagnostics, and boarding services, all intended to provide convenience and peace of mind for local pet owners. They aim to be a central point of care where clients can feel confident that their pet's health is being professionally managed. The hospital’s name itself suggests a focus on serving the Newport Hills community, providing a local option for a variety of pet care needs. The goal is to provide a caring environment where pet owners feel that their concerns are heard and addressed.

Newport Hills Animal Hospital is conveniently located at 2670 San Miguel Dr, Newport Beach, CA 92660, USA. This address places it in a central and easily accessible part of the city, making it a straightforward destination for residents of Newport Beach and the surrounding communities. The hospital is committed to ensuring a comfortable and accessible experience for all its clients. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities are designed to accommodate pet owners with mobility challenges, ensuring that everyone can bring their pet in for care without hassle. The presence of a restroom on-site also adds to the overall convenience for visitors. The hospital's planning information states that appointments are recommended. This is a common practice in veterinary care that helps manage patient flow, reduce wait times, and allow the staff to be prepared for each individual case. By encouraging appointments, the hospital aims to provide a more organized and efficient experience, which is valuable for pet owners with busy schedules. The location on San Miguel Drive is a well-known area, which makes the hospital easy to find for both new and returning clients. This combination of a convenient location, a focus on physical accessibility, and an organized appointment system is designed to provide a smooth and stress-free visit for pets and their owners. The hospital's physical presence and operational features reflect its commitment to serving the community in a thoughtful and organized manner.

Newport Hills Animal Hospital offers a vast and comprehensive array of services, positioning it as a full-service animal hospital capable of handling a wide range of medical needs. The scope of their offerings goes far beyond a typical check-up, including:

  • Advanced Veterinary Care: Offering high-level medical treatments and diagnostics.
  • Routine Dental Care: Including dental cleanings, digital dental radiography, and dental procedures.
  • Surgical Services: Ranging from routine spaying and neutering to advanced orthopedic and soft tissue surgery.
  • Preventative Medicine: Focusing on comprehensive exams, vaccinations, and parasite control.
  • Internal Medicine: Addressing complex health issues and providing specialized medical treatments.
  • Diagnostic Services: Including blood tests, digital imaging, and an in-house laboratory for quick results.
  • Emergency Services: Providing care for urgent medical situations and emergency surgeries.
  • Boarding and Grooming: Offering a range of services from full grooming to medicated baths and nail trims.
  • Behavioral Consultations: To help address and manage a pet’s behavioral issues.
  • Alternative Medicine: Including acupuncture and massage therapy for chronic pain and other conditions.
  • Specialized Care: Such as pain control, weight management, and cancer detection.
  • End-of-Life Care: Providing compassionate support and euthanasia services.

The extensive list of services, from a simple nail trim to complex surgical procedures like hernia and cruciate repair, indicates the hospital’s commitment to being a single destination for a pet's health. While customer reviews mention concerns about communication and the consistency of care, the hospital's stated services show a wide range of capabilities. The inclusion of specialized treatments like laser therapy and acupuncture also demonstrates an interest in providing a holistic approach to pet care. The hospital's ability to offer a variety of services under one roof is intended to provide convenience and continuity of care for pet owners. The on-site boarding and grooming services also add a layer of convenience, allowing clients to combine multiple appointments and services in a single visit.

Newport Hills Animal Hospital has several features and highlights that are intended to distinguish it as a premier pet care provider. One of the most significant highlights is the sheer breadth of its services. The hospital is equipped to handle everything from preventative care to emergency medicine and specialized surgery. The use of advanced technology, such as digital dental radiography and surgical lasers, is a key feature that is meant to ensure a high standard of care. The hospital also offers boarding and grooming services, which provides added convenience for clients who are looking for a comprehensive solution for their pet’s needs. The inclusion of alternative medicine options like acupuncture and massage therapy shows an interest in offering a modern and holistic approach to pet health. While some customer reviews express frustration with communication and consistency, the hospital's stated goal is to provide a wide range of options for pet owners. The hospital’s commitment to accessibility, with its wheelchair-accessible entrance, parking lot, and restroom, is a practical highlight that ensures the facility is welcoming to everyone. The appointment-recommended system is also a feature designed to create a more organized and efficient experience for both clients and staff. The presence of a team with a variety of specializations, from internal medicine to orthopedic surgery, indicates a high level of medical capability. While the customer experiences are mixed, the hospital's operational features and service offerings are designed to provide a comprehensive and advanced level of veterinary care. These features are intended to position the hospital as a leader in the Newport Beach pet care community and to meet the diverse needs of its clientele.

For more information or to schedule an appointment, you can contact Newport Hills Animal Hospital directly. The hospital is located at 2670 San Miguel Dr, Newport Beach, CA 92660, USA. Since appointments are recommended, it is best to call ahead to ensure that you and your pet can be seen in a timely manner. The phone number is (949) 759-1911, and a mobile phone number, +1 949-759-1911, is also provided for convenience. These contact points make it easy for pet owners in the Newport Beach area to get in touch with the hospital. Whether you have questions about services, need to schedule a routine check-up, or have a medical concern, the staff is available to assist you. The direct communication channels allow for a personal connection, which is often valued in veterinary care. The availability of both a landline and a mobile number shows a commitment to being accessible to the community. While some customer experiences have raised concerns about communication, the provided contact information is the official way to reach the business. It is a starting point for anyone in the community looking for a veterinary partner to discuss their pet's health needs and to make an informed decision. The hospital’s presence and contact information are a public resource for pet owners seeking care.

For pet owners in the California region, especially in Newport Beach, choosing a veterinary hospital is a critical decision. While some customer reviews for Newport Hills Animal Hospital highlight significant concerns about communication, consistent care, and billing, it is important to consider the hospital's full spectrum of services and capabilities. The hospital offers a comprehensive range of care, from routine dental procedures to advanced orthopedic surgery. This breadth of service means that pet owners can potentially address a variety of health issues in a single location, which can be convenient. The hospital’s stated commitment to offering advanced treatments, such as acupuncture and therapeutic laser treatment, positions it as a forward-thinking practice. The in-house laboratory and diagnostic imaging services are also valuable features that allow for faster and more accurate diagnoses. However, it is also clear from the reviews that a number of clients have had negative experiences related to communication and trust. Issues such as perceived dishonesty, inconsistent information from different staff members, and a feeling of being taken advantage of are serious concerns that a potential client should be aware of. The reviews highlight a significant disconnect between the stated comprehensive services and the actual customer experience in some cases. When evaluating whether to choose this hospital, a pet owner would need to weigh the potential benefits of the wide range of services and advanced treatments against the serious concerns raised by past clients. It is crucial for pet owners to feel a strong sense of trust and confidence in their veterinary team. The decision to choose Newport Hills Animal Hospital should be made after careful consideration of all available information, including both the impressive list of services and the direct feedback from other community members.

Newport Hills Animal Hospital Cat

  • Animal Hospital

  • Advanced Veterinary Care
  • Anal Glands
  • Animal Ambulance
  • Animal Dental Services
  • Animal Dermatology
  • Animal Surgical
  • Behavior Consultations
  • Blood Test
  • Boarding For Dogs
  • Brush Out
  • Cancer Detection
  • Canine Neuter
  • Canine Ovariohysterectomy
  • Carbon Dioxide Laser
  • Class Iv Laser Therapy
  • Comprehensive Examination
  • Comprehensive Exams
  • Cruciate Repair
  • Dental Care For Dogs
  • Dental Health
  • Dental Procedures
  • Dental X-Rays Digital
  • Diagnostic Tests
  • Digital Dental Radiography
  • Digital Imaging
  • Dog Trainer
  • Dog Training
  • Dropping Off
  • Emergency Animal Clinic
  • Emergency Animal Hospital
  • Emergency Medicine
  • Emergency Surgeries
  • Feline Dentistry
  • Feline Neuter
  • Foreign Body
  • Full Grooming Services
  • Grooming Salon
  • Hernia Repair
  • Hip Dysplasia
  • In-House Laboratory
  • Internal Medicine
  • Intestinal Resection
  • Kidney Disease
  • Laser Declaw
  • Laser Surgery
  • Liver Biopsy
  • Medical Treatment
  • Medicated Baths
  • Nail Trim
  • Non-Anesthetic Dental Cleaning
  • Oral Antibiotics
  • Oral Exam
  • Oral Health
  • Orthopedic Surgery
  • Pain Control
  • Pain Medication
  • Pain Reduction
  • Parasite Control
  • Pet Groomed
  • Pet's Oral
  • Physical Examination
  • Prescription Diet
  • Preventative Medicine
  • Routine Dental Care
  • Soft Tissue Surgery
  • Specialist Surgical
  • Specialized Diets
  • Surgical Laser
  • Surgical Procedures
  • Veterinary Medical Imaging
  • Veterinary Medicine
  • Veterinary Neurology
  • Veterinary Surgical
  • Weight Control
  • Acupuncture
  • Chronic pain
  • Alternative veterinary medicine
  • Massage therapy

Newport Hills Animal Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Newport Hills Animal Hospital Photos

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Newport Hills Animal Hospital Location

Newport Hills Animal Hospital

2670 San Miguel Dr, Newport Beach, CA 92660, USA

Newport Hills Animal Hospital Reviews

An average rating of ★4.5 from 101 user reviews.

drfront deskwell-beingflowersgroomingenvironmentcommunicationvacationbabiesquestions

★ 5★ 4★ 3★ 2★ 1

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