Urgent Petcare Introduce
For pet owners in Arizona, the health of a beloved companion can change in an instant, often at the most inconvenient times. When a trip to the regular vet isn't possible, having a trusted and reliable urgent care facility is essential. In Surprise, AZ, that place is Urgent Petcare. This dedicated animal hospital is designed to fill the crucial gap between a routine vet visit and a 24/7 emergency room, providing prompt, professional, and compassionate care for unexpected illnesses or injuries. They are known for their ability to deliver high-quality veterinary medicine when it's needed most, with a kind and empathetic approach that helps both pets and their owners navigate stressful situations.
Urgent Petcare is an invaluable resource for the local community, as many pet owners have discovered when their regular veterinarian is closed. The staff understands the anxiety that comes with a pet emergency, and they are dedicated to making the experience as smooth and reassuring as possible. As one customer shared, being referred to Urgent Petcare on a Saturday afternoon was a relief, and from the moment they walked in, they found the entire staff to be "incredible." This level of service is a hallmark of the clinic's philosophy: to be a reliable and supportive partner for pet owners when they need help the most.
The team at Urgent Petcare operates with a clear sense of purpose and professionalism. They are not only highly skilled in veterinary medicine but also possess a deep sense of empathy. This is particularly evident in their approach to difficult situations, such as delivering bad news or providing end-of-life services. The compassion and honesty shown by their staff, like Dr. Carmen Perez, are frequently highlighted in customer testimonials, proving that the hospital's care extends beyond medical treatment to include emotional support for grieving families. This balance of medical expertise and genuine kindness is what truly sets Urgent Petcare apart.
Urgent Petcare is conveniently located at 17255 N Litchfield Rd, Surprise, AZ 85374, USA. Its location is easily accessible for residents of Surprise and the surrounding communities, making it a quick destination during a time of need. The hospital offers on-site, free parking, providing a seamless arrival experience, which is a significant relief during a stressful event.
The facility itself is built with accessibility in mind. It features a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, ensuring that all visitors can navigate the space comfortably. The clean and professional office environment further contributes to a sense of calm and competence. As a walk-in pet care facility, they are equipped to handle urgent cases as they arrive. They are known for "quick triage" and "rarely a long wait for assessment," a critical feature for any urgent care service. This efficiency, combined with their thoughtful amenities, makes Urgent Petcare a highly functional and welcoming place for pet owners facing a crisis.
Urgent Petcare offers a comprehensive suite of services focused on acute and urgent health needs for pets.
Emergency and Critical Care: The hospital is fully equipped to handle a variety of pet emergencies, from abdominal pain and ear infections to more severe injuries.
Diagnostic Services: They provide a range of diagnostic procedures, including an on-site diagnostic laboratory, imaging services like ultrasound, thyroid testing, and tick disease testing for a quick and accurate diagnosis.
Surgical Procedures: The veterinary team is skilled in performing small animal surgical procedures, including orthopedic procedures and Cesarean sections, addressing both planned and urgent surgical needs.
Compassionate End-of-Life Services: Recognizing the difficulty of saying goodbye, they offer humane euthanasia and end-of-life services with a focus on compassion and respect for both the pet and the family.
Primary and Specialty Care: While their focus is urgent care, they also provide primary and specialty care services for specific conditions, acting as a crucial resource when your regular vet is unavailable.
The standout qualities of Urgent Petcare are consistently praised by its clients.
Knowledgeable and Kind Staff: Every staff member, from the front desk to the doctors, is described as "incredible," "knowledgeable," and "kind." This combination of expertise and empathy is a major highlight.
Efficient Service: The clinic is known for its ability to provide "quick triage" and minimal wait times, which is essential for urgent situations where time is of the essence.
Compassionate Approach: The team’s honesty and compassion, even when delivering difficult news, are highly valued by pet owners who have had to make hard decisions about their pets' health.
Availability: As a go-to for after-hours emergency care, the hospital is a reliable resource when a regular veterinarian is closed, offering peace of mind to pet owners.
Cooperative Care: Customers appreciate that the hospital is "receptive to cooperative effort in the best interests of pets and pocketbooks," demonstrating a commitment to transparent and reasonable treatment plans.
For any urgent pet care needs, you can easily reach out to Urgent Petcare.
Address: 17255 N Litchfield Rd, Surprise, AZ 85374, USA
Phone: (623) 440-6348
What makes Urgent Petcare a truly exceptional and worthwhile choice for Arizona pet owners is its specialized focus on urgent and critical care, delivered with a rare degree of compassion. In moments of panic and distress, having a reliable, professional, and empathetic team to turn to is invaluable. The fact that the clinic can quickly and knowledgeably assess a situation, provide a range of diagnostic and surgical options, and do so with genuine kindness is what elevates it above a standard animal hospital. The reviews consistently praise not just the medical care but the human element—the support provided to owners during challenging times. Whether it's a minor ailment or a life-threatening emergency, the staff at Urgent Petcare is equipped to provide the best possible outcome for your pet while also supporting you through the process. For any pet owner in the Surprise area, knowing that this trusted and compassionate resource is available for unexpected health crises provides a profound sense of security.
Urgent Petcare Services
Animal Hospital
- Abdominal Pain
- Anal Glands
- Care Credit
- Cesarean Section
- Chronic Medical Care
- Compassionate Care
- Day Medical
- Diagnostic Laboratory
- Ear Infections
- Emergency And Critical Care
- Emergency And Urgent Care
- Emergency Veterinary Care
- End Of Life Services
- Humane Euthanasia
- Imaging Services
- Orthopedic Procedures
- Pet Emergency
- Primary Care
- Small Animal Surgical
- Specialty Care
- Surgical Procedures
- Thyroid Testing
- Tick Disease Testing
- Ultrasound Availability
- Urgent Care
- Urgent Care Services
- Urgent Pet Care
- Veterinary Emergency
- Veterinary Radiologist
- Veterinary Surgery
- Veterinary Ultrasound
- Walk-in Pet Care
Urgent Petcare Details
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Parking
- Free parking lot
- On-site parking
Urgent Petcare Photos










Urgent Petcare Location
Urgent Petcare
17255 N Litchfield Rd, Surprise, AZ 85374, USA
Urgent Petcare Reviews
babyurgent carexrayfurreceptionistvitalscheck inemergency caretriagenews
★ 5★ 4★ 3★ 2★ 1We were referred to Urgent Petcare by our vet because it was a Saturday afternoon and our vet was about to close, we were surprised to learn they were so close by since we’re in the area often but didn't know about them. From the moment we walked in, every single staff member from the front desk to the doctor was incredible. They were quick, the office was clean and professional, and most importantly, they were knowledgeable and kind.Dr Carmen Perez was honest and empathetic, even when she had to deliver difficult news. It's never easy to hear that one of the most humane options is to say goodbye, but her honesty and compassion meant so much to us. Sadly, we did say goodbye to our sweet Mac shortly after, but we are grateful they did everything they could for him.We also used one of their referred in-home euthanasia services, All About Restful Pets, and they were amazing as well.Thank you to everyone at this clinic for your compassion, support, and care during such a difficult time. We will definitely keep them in mind if we ever need after hours emergency care for our other fur babies in the future.
July 26 · Dawn AnkromAlways a wonderful experience at this office, from parking to driving away. Quick triage, rarely a long wait for assessment, recommendations, treatments, and check out. Very grateful for your office, staff, and doctors who are receptive to cooperative effort in the best interests of pets and pocketbooks. Thank you! 😉🥰
July 14 · Kelly HuntI have a high energy English springer spaniel who had lumps surgically removed from his underbelly and armpit eight days ago. At 3 PM on Saturday afternoon, some blood discharged from the incision near his armpit. By 5 PM am unexpected lump appeared. We arrived a little bit after 7 PM at urgent care. The office and the floor is clean everywhere. From the time I made the initial phone call to see if they could take my dog to the moment we left, everyone was phenomenal. The staff this evening were warm, friendly, welcoming, efficient, lighthearted, and knowledgeable. Pricing was very reasonable for urgent care. In case of emergency, this is a great place. Thank you!
August 02 · OKI brought my 9 month old puppy in because he had been vomiting intermittently and I was concerned about a potential blockage. We were there about 3.5 hours, which is pretty typical for emergency visits, in my experience. Dr. Perez and the techs handled my dog with kindness and patience, returning him to me after taking him in the back for diagnostics, rather than leaving him in the back. I expressed concern about one of the medications that was to be used and the vet recommended an alternative that was acceptable. Documents and digital images were shared with me immediately and my usual vet was able to view them as well. If one of my dogs need urgent vet care in the future, this is where I will go.
March 29 · Alyssa Moon DykeMy dog swallowed a corn dog whole. Stick and all. I’m scared to death. Things are so different now. You use to be able to talk with the vet in person and go over what your options are. No, they send a vet tech out who says the vet recommends X-rays. Okay. But, the stick wasn’t visible. So she sends us home to hope for the best? I’m so angry! I spent $900 for NOTHING! She said call us if it passes. There’s no way it’s gonna pass. She said to come back for a ct scan if he bleeds, struggles to poop, won’t eat, pretty much when it’s just about killed him. Why wouldn’t they have given me the option for the ct scan in the beginning? I’m so scared now.
August 19 · Evett Meraz
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