Collar and Bone Introduce
For New Jersey residents, especially those visiting the charming coastal town of Cape May, discovering a unique place to spoil their beloved pets is a highlight of any trip. Collar and Bone, a specialized pet store located on the Washington Street Mall, is a true destination for pet owners. This shop is not just a standard pet supply store; it's a delightful dog boutique and ice cream bar dedicated to celebrating the joy pets bring to our lives. The concept was born from a simple, relatable idea: the owners, missing their own dogs while on vacation, wanted to create a place where people could find special, high-quality items for their furry family members. This personal touch is evident in every aspect of the store, from the carefully curated product selection to the outstanding customer service that has earned it a loyal following far beyond the New Jersey state lines. Many customers, like the one from Utah, have become lifelong patrons after discovering the store on a visit to Cape May, a testament to the quality and unique appeal of the products and the exceptional communication from the staff. This commitment to building a strong relationship with customers is a key part of the Collar and Bone experience. They believe in providing products that are all-natural, made in the USA, and good enough for a person to eat. This high standard of quality ensures that every treat and product is a healthy and safe choice for your pet. The store is a reflection of the owners' passion for dogs, and it shows in the details, from the whimsical atmosphere to the friendly, knowledgeable recommendations. This dedication creates a truly special place that goes beyond a simple transaction, making every visit a memorable and enjoyable event. Whether you're a local or a visitor, Collar and Bone feels like a community hub for pet lovers, a place where your furry friend is not just tolerated but celebrated and catered to with the utmost care.
The atmosphere inside Collar and Bone is a key part of its charm. It's a fun and bustling shop filled with a wide variety of unique items. The staff is consistently praised for their great customer service, offering immediate and helpful recommendations. For a pet owner seeking a treat for their high-energy toy poodle, the staff's expert advice led to a product that the dogs "absolutely love," showcasing their deep knowledge of their inventory. The store is designed to be a place of "puppy joy," where both humans and their canine companions can have a great experience. It’s a very dog-friendly space, with a special dog-friendly entrance on Lyle Lane, ensuring that even pets that are not allowed on the main Washington Street Mall can easily visit. This inclusive approach makes it a welcoming spot for all dogs, and the staff's patience with energetic pups is particularly appreciated. While the store is packed with a wide range of goods, the layout makes it a perfect place for a quick visit if you know what you need, or a more leisurely browse if you want to discover something new. The friendly and attentive staff is always on hand to guide you, making the experience efficient and enjoyable. This combination of a unique product selection, a fun atmosphere, and exceptional customer care truly sets Collar and Bone apart as a must-visit destination in Cape May for anyone who loves their dog. The brand has successfully established a reputation as a place where both pets and people are treated with respect and genuine affection, turning first-time visitors into loyal, long-term customers.
Collar and Bone is conveniently located at 421 Washington St # 103 in Cape May, NJ. Its prime location is within the City Centre Mall on the bustling Washington Street Mall, a well-known pedestrian area in the heart of Cape May. The store is easily accessible and offers two entrances: one from the Washington Street Mall and a second, dog-friendly entrance on Lyle Lane at the back of the building. This is a significant advantage, as dogs are not permitted on the main Washington Street Mall, so the rear entrance ensures that four-legged customers can come in to enjoy the goodies. For the convenience of all patrons, the store provides a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This commitment to accessibility ensures that everyone can easily visit the shop. Given its location in a popular tourist and shopping district, it's an ideal stop for a quick visit, whether you're a local running an errand or a visitor looking for a special souvenir for your pet. The clear signage and accessible features make it easy to find and enter, contributing to a stress-free and pleasant shopping experience. The strategic location within a popular mall means you can effortlessly combine your trip to Collar and Bone with other shopping or dining activities, making it a convenient part of a day out in Cape May. Its easy-to-find spot and thoughtful consideration for accessibility are a testament to the business's focus on customer convenience.
Collar and Bone offers a wide variety of products and services designed to delight both dogs and their owners. The store's unique focus on high-quality, specialty items sets it apart from typical pet supply stores.
Gourmet Dog Treats and Ice Cream: The store is famous for its doggie ice cream bar, offering frozen treats and sundaes, as well as a wide selection of gourmet, all-natural treats, including fresh-baked cookies and a "Bring Your Own Bag" treat bar with various mix-and-match options.
Unique Accessories and Apparel: A curated selection of high-quality accessories, including leashes, collars, toys, and clothing, many of which are unique to the store and feature Cape May themes.
Gifts for People: The store also carries a variety of human gifts with a dog theme, such as mugs, kitchen towels, t-shirts, and doormats, making it a perfect place to find a gift for a dog lover.
Wellness Formulas: The inventory includes supplements and wellness formulas to support pet health, including CBD products for dogs.
Curbside Pickup: For customers who prefer not to enter the store, curbside pickup is available, offering a convenient and safe option.
In-store Shopping: The primary service, allowing customers to browse the full selection of products in a fun and welcoming environment.
Collar and Bone is a standout pet store due to its unique offerings and dedication to customer satisfaction. These features make it a must-visit for anyone in New Jersey and beyond who loves their pet.
Outstanding Customer Service: The staff's exceptional communication and helpfulness are frequently highlighted in customer reviews, creating a loyal customer base.
Dog-Friendly Environment: The store warmly welcomes dogs and even has a separate, dog-friendly entrance, making it a fun outing for pets and their owners.
Specialized Products: The focus on all-natural, USA-made treats and unique, hard-to-find accessories sets the store apart from big-box retailers.
Accessibility: With a wheelchair-accessible entrance and parking, the store ensures that all customers can enjoy their shopping experience without barriers.
Flexible Payment Options: The store accepts checks, credit cards, and debit cards, providing a variety of payment methods for customer convenience.
Convenient Services: The availability of both in-store shopping and curbside pickup caters to a variety of customer preferences and needs.
Collar and Bone is located at:
421 Washington St # 103, Cape May, NJ 08204, USA
You can contact the store by phone at:
(203) 470-9838
For New Jersey residents, choosing Collar and Bone is a decision to support a unique, local business that goes above and beyond to provide a special experience. What makes this store truly worth choosing is its blend of high-quality products, exceptional customer service, and a delightful atmosphere. The store's dedication to creating an experience, rather than just selling products, is what turns first-time visitors into "lifelong customers." The gourmet doggie ice cream and treats are a definite highlight, offering a fun way to spoil your pet with something healthy and delicious that you can’t get anywhere else. The staff’s ability to provide excellent recommendations based on your pet’s needs, combined with their warm and welcoming attitude, makes every visit a pleasure. The store's unique product selection, which includes everything from locally-themed gifts to specialized wellness items, ensures that you will always find something new and exciting. The convenience of services like curbside pickup and the store's overall accessibility also add to its appeal, making it a practical choice for busy pet owners. By choosing Collar and Bone, you are not just buying a product; you are becoming part of a community that celebrates the special bond between people and their pets. It is a business that truly cares, and that genuine passion shines through in every detail, solidifying its reputation as a must-visit destination in Cape May for all pet lovers.
Collar and Bone Details
Service options
- Curbside pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Checks
- Credit cards
- Debit cards
Collar and Bone Photos










Collar and Bone Location
Collar and Bone
421 Washington St # 103, Cape May, NJ 08204, USA
Collar and Bone Reviews
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★ 5★ 4★ 3★ 2★ 1I love this store. I order from them all the way from Utah for my two pups. Their communication and customer service is outstanding. I found this store while visiting Cape May and have been ordering online since. I'm a life long customer. 💜
April 25 · Misty BossermanWalked in with my Toy Poodles, asked for a recommendation for treats. Immediate response and great customer service. My dogs absolutely love the treats they recommended.
May 23 · Chris BarrowI’m in New Hampshire and found a hard to find dog toy… I wanted 2 but I got the last and the owner emailed me- so nice and personable… I asked to send a comparable toy. The one sent is now a favorite for my 40 pound bull terriers and my 22 pound mutts. Exceptional customer service, unbeatable inventory of unique items… this is my go to…. Wish I lived near the brick and mortar. Thank you again
February 06 · Rosanne ChalsonWhat a fun place for your dog. Friendly staff and unbelievable variety. Unique treats, toys, clothes and more. Even cat toys.
April 18 · Diane RobbinsBest dog store in Cape May!! Dog ice cream and treat bar! And the most adorable toys! Bought my dog this VW Van with little toys inside!!
August 17 · Rylie Gantz
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