Paul's Custom Pet Food Kitchen + Market Introduce
For pet owners throughout Connecticut, the well-being of our furry companions is a top priority. Just as we seek out wholesome, fresh food for ourselves and our families, we want to provide the same for our pets. Paul's Custom Pet Food Kitchen + Market in New Milford offers a revolutionary and refreshing alternative to conventional pet food. It's a small, women-owned business that has built a reputation on a simple but powerful principle: that pets deserve real, healthy, and carefully crafted food. This isn't your average pet store; it's a kitchen and market where you can see and smell fresh, wholesome meals being made right on the premises. The aroma of freshly cooked, human-grade food for pets is a standout feature that immediately sets this place apart, as one customer enthusiastically described.
What makes Paul’s Custom Pet Food a true gem is the passion that drives its operation. The owner and staff are known for being incredibly welcoming and professional, and it's clear they care deeply about both pets and their people. They’ve gone beyond a simple retail model to create a unique operation dedicated to producing nutritious pet meals in small, high-quality batches. This hands-on approach, where workers are seen "mixing the food right there in the shop," speaks volumes about their dedication to freshness and quality. This transparency builds a level of trust that is hard to find in today's market.
The business’s foundation is built on a personal story of a pet’s health journey, which has inspired a commitment to providing the highest quality, nutritionally complete meals and treats. They work with veterinary nutritionists to formulate complete and balanced recipes, and even offer made-to-order therapeutic recipes in conjunction with veterinarians. For Connecticut residents who are passionate about giving their pets the best, Paul's Custom Pet Food offers a level of care and quality that is unmatched.
Paul's Custom Pet Food Kitchen + Market is conveniently located at 84 Railroad St, New Milford, CT 06776, USA. Situated in a bustling part of town, it is easily accessible for residents throughout Litchfield County and beyond. The store’s physical location is welcoming and comfortable for all visitors.
The business prioritizes accessibility, offering a wheelchair-accessible parking lot to ensure that all customers can visit the store with ease. They also have a gender-neutral restroom and provide Wi-Fi, creating a modern and inclusive environment. The store is designed for a "quick visit," which is perfect for busy pet owners. For those who can't make it inside, the business also provides curbside pickup, in-store pickup, and even delivery services, adding a layer of convenience that is highly valued. The commitment to being an LGBTQ+ friendly and a transgender safe space further highlights their dedication to creating a welcoming atmosphere for every member of the community.
The variety of payment options, including checks, credit cards, debit cards, and NFC mobile payments, makes every transaction smooth and simple. This thoughtfulness and focus on a seamless customer experience are part of what makes the business so special and worth the visit, whether you're a local or just passing through Connecticut.
Paul's Custom Pet Food Kitchen + Market offers a focused and impressive menu of products that stand out from conventional pet store offerings.
Fresh, Gently Cooked Meals: The cornerstone of their business is the selection of fresh, refrigerated meals for both dogs and cats. These meals are prepared with human-grade ingredients and are designed to be nutritionally complete and balanced. The team makes them by hand in small batches, ensuring exceptional quality and freshness.
Custom Food Mixes and Therapeutic Diets: For pets with specific dietary needs, they offer custom food mixes and veterinarian-prescribed therapeutic diets. This specialized service allows pet owners to provide highly tailored nutrition for their furry friends, a service you won't find at a standard pet supply store.
Dehydrated Treats: The market offers a variety of dehydrated, single-ingredient treats, such as "Sweet Potato" treats that are a hit even with picky eaters. These treats are clean, healthy, and a perfect snack for a road trip or training session.
Bone Broths: To add a boost of flavor and nutrition to your pet's meal, they also offer beef and chicken bone broths, which are excellent for both dogs and cats.
Well-Curated Accessories and Products: The store's shelves are filled with a thoughtful selection of high-quality accessories, from enrichment toys to feeding bowls and walking gear. Every item is carefully chosen to complement their focus on quality and wellness.
Paul's Custom Pet Food Kitchen + Market is a true gem in the Connecticut pet community, defined by its unique approach and commitment to excellence.
Unique "Kitchen + Market" Concept: The open-concept, restaurant-style kitchen is a major highlight. The ability to see and smell the fresh food being made in small batches provides a level of transparency and trust that is unparalleled.
Commitment to Quality and Freshness: The business is dedicated to using high-quality, human-grade, and often locally sourced ingredients. They proudly avoid preservatives and additives, ensuring every product is as fresh and wholesome as possible.
Personalized and Compassionate Service: The owner and staff are praised for their welcoming and professional demeanor. They are passionate about helping both pets and their people, creating a warm and supportive shopping experience.
Inclusivity and Community Focus: Identifying as a women-owned, small business and an LGBTQ+ friendly, transgender safe space, the store actively promotes a welcoming and inclusive environment for everyone.
Comprehensive Service Options: With in-store shopping, in-store pickup, curbside pickup, and delivery, the business makes it incredibly convenient for customers to get the products they need, no matter their schedule or location.
To visit the store or to learn more about their unique offerings, you can contact Paul's Custom Pet Food Kitchen + Market at the following:
Address: 84 Railroad St, New Milford, CT 06776, USA
Phone: (860) 912-2910
For Connecticut pet owners, choosing a pet food provider that truly aligns with your values and your pet's health needs can be a challenge. Paul's Custom Pet Food is well worth choosing because it offers a truly exceptional and honest alternative to the mass-produced pet food industry. The primary reason is the transparency and quality of their products. As one reviewer noted, the ability to "actually smell fresh, wholesome food being made for pets" and to see the workers "mixing the food right there" provides a level of trust that no bag of kibble can offer. You can feel good about feeding their food because you know exactly what is going into it and how it’s being made. The fact that even a dog used to a popular fresh food brand "absolutely devoured" a lamb meal from Paul's speaks volumes about the superior taste and quality of their small-batch recipes.
Beyond the products, the business itself is a breath of fresh air. It's a women-owned, small business that is run "with so much heart." The owner and staff are not just employees; they are passionate pet lovers who are eager to help you and your pet. They take the time to answer questions and provide a truly personal experience. The convenience of their service options—from in-store shopping to delivery—makes it easy to prioritize your pet's nutrition, no matter how busy your life is. In a world of large corporations, Paul's Custom Pet Food is a true "gem of a business," offering a unique, thoughtful, and high-quality solution for pet nutrition that is a perfect fit for the discerning Connecticut pet owner.
Paul's Custom Pet Food Kitchen + Market Details
From the business
- Identifies as women-owned
- Small business
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible parking lot
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Paul's Custom Pet Food Kitchen + Market Photos










Paul's Custom Pet Food Kitchen + Market Location
Paul's Custom Pet Food Kitchen + Market
84 Railroad St, New Milford, CT 06776, USA
Paul's Custom Pet Food Kitchen + Market Reviews
ingredientsmeals
★ 5★ 4★ 3★ 2★ 1I had such a great experience visiting Paul’s Custom Pet Food. From the moment I walked in, I was struck by how refreshing it was to actually smell fresh, wholesome food being made for pets—food you can feel good about feeding because it’s real, healthy, and carefully crafted.The owner and staff couldn’t have been more welcoming or professional. It’s clear they truly care about both pets and their people. The shop itself is a delight to explore, with an impressive selection of fresh refrigerated meals, dry goods, and well-curated accessories and products. Beyond the storefront, they’ve built an incredible operation producing nutritious pet meals and custom food mixes that you won’t find anywhere else.What a gem of a business—unique, thoughtful, and run with so much heart. Highly recommend stopping in, meeting the team, and seeing what makes this place so special. Your pets will love you more for it!
August 29 · Kimberly Taylor CrossWe were visiting from out of state, and were so fortunate to have stumbled upon Paul's Pet Food and Market during our trip to Connecticut! What a fantastic find. We picked up a few meals to bring back home for our furry friend, and it was an absolute hit.Our dog, who normally enjoys The Farmer's Dog, was particularly fond of the sweet potato treats – they were the perfect snack for our road trip back home. But the real star was the lamb meal; she absolutely devoured it! We absolutely loved the texture of Paul's food and the fact that it's made in small batches. It was a treat to even see the workers mixing the food right there in the shop, which speaks volumes about their dedication to quality and freshness.It's clear the quality of the food is top-notch. We highly recommend Paul's Pet Food and Market to any pet owner looking for delicious and wholesome options for their beloved companions. We'll definitely be stopping by again on our next visit to CT!
July 11 · Kawaii RicecakesWe recently got our first puppy and Paul's has been our go to supplier of fresh food. They have been super helpful answering all our questions regarding their products and our puppy's needs, and our puppy loves their food. We are located outside of Connecticut and their shipments arrives quickly with all of the food still very frozen. We highly recommend them for your pet!
July 09 · Philip FarinacciMy dogs love this food. It was recommended by our vet as an alternative to freeze dried raw diet after my dog developed pancreatitis.Ingredient are comprised of food which humans would eat and I feel much better feeding them this over some of the larger brands. Owners are extremely pleasant to work with.
January 17 · Donna LisaPaul and Lynn are the nicest people you’ll ever meet. They define what a small business is all about, fresh ingredients, locally sourced, wholesome meals cooked with love and care. My Yorkie loves everything from Paul’s Custom Pet food. I am extremely happy to give my dog the best nutritional meals. I highly recommend PCPF, they are the best!
October 23 · Deepak Elias
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