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Petco ico

Petco
- 1610 Ave Y, Brooklyn, NY 11235

Pet store, Fish store ★4.0·$$

1610 Ave Y, Brooklyn, NY 11235, USA

4.0
Since 2005, I have been purchasing cat litter at Petco, always bringing the same old bucket that originally came with cat litter purchased at a supermarket. Today, as usual, I came to refill this bucket at the Petco store 1610 Ave Y, Brooklyn, NY 11235. At the register there was a misunderstanding, and the cashier told me that my bucket was non-standard and charged me $23 and some cents. I asked why it was so expensive. She explained that my bucket was larger. I suggested paying for the extra pounds at the regular per-pound price. She replied that she did not know how much one pound of litter costs.I then walked over to the bin where the litter is stored to find out the price. As I was returning to the register, a young man wearing a name tag “Stephan” stormed at me. He started shouting at me, accusing me of harassing the cashier. I tried to ask him a question, but he very rudely said he was not going to answer my questions. He angrily grabbed my bucket from my cart, went to the bin, dumped the litter out of it, and threw the bucket on the floor. Then, refusing to speak further with me, he walked away.I went back to the cashier and asked her if she felt I had harassed her, so that I could apologize if she thought so. She told me that she did not feel harassed at all. I then asked her to call the manager so I could file a complaint about the young man’s behavior. The same young man reappeared and told me to leave the store, claiming he had the right to refuse service at his own discretion.Such behavior is inadmissible under any circumstances. But treating an 80-year-old customer in this way is absolutely outrageous and deeply troubling.I have not experienced such rudeness in over 35 years. It is very sad that individuals with such behavior are allowed to work in customer service. - Mem ber
Petco Overview Intro Detail Photos Location Reviews

Petco Introduce

For pet owners across New York, finding a reliable and comprehensive store for all your animal companions' needs is essential. Whether you’re a proud parent of a dog, cat, fish, or reptile, having a convenient and well-stocked pet store nearby makes a world of difference. Petco at 1610 Ave Y in Brooklyn serves as a one-stop destination for the local pet-loving community. This store is part of a larger chain known for providing a wide range of products and services, aiming to support the health and happiness of pets. This article will provide an in-depth look at what makes this specific location a key resource for Brooklyn residents, including its accessibility, product offerings, and customer service options.

Located in the heart of Brooklyn, the Petco store at 1610 Ave Y is situated in a convenient spot for local residents. Its address, 1610 Ave Y, Brooklyn, NY 11235, places it within easy reach for those in the surrounding neighborhoods. For those arriving by car, the store offers on-site parking, which is a significant convenience in a bustling city like New York. This feature saves customers the time and hassle of searching for street parking, making quick visits truly quick. The store is also highly accessible for individuals with mobility challenges. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that all members of the community can navigate the store comfortably and safely. The availability of these features is a testament to the store's commitment to serving a diverse customer base. Additionally, the location is well-integrated into the local infrastructure, making it a key shopping destination for a variety of pet supplies and needs.

Petco offers an array of services designed to make pet ownership more convenient and enjoyable for New Yorkers. Beyond just being a retail space, the store provides multiple ways for customers to shop and receive products. This flexibility is particularly useful for busy urban lifestyles. Their service options are tailored to fit different needs, whether you prefer to shop in person or from the comfort of your home. They also provide on-site services, suggesting that more than just shopping is available. These services, which may include pet grooming or other on-site care, add significant value for customers. Below is a detailed look at the services and product types offered at this location:

  • In-Store Shopping: Customers can browse the wide selection of products in person, from pet food and toys to habitats and accessories.

  • Curbside Pickup: For a quick and contactless experience, you can order online and pick up your items without leaving your car.

  • Delivery: The store offers a delivery service, bringing your pet's essentials right to your doorstep, which is a great option for heavy items like bags of food or litter.

  • In-Store Pickup: This service allows you to place an order online and pick it up inside the store at your convenience.

  • Onsite Services: The store provides various on-site services to cater to your pet's needs, such as grooming or other care-related offerings, which are crucial for maintaining your pet's health and appearance.

  • Product Selection: As a full-service pet store, they carry a vast range of products, including supplies for dogs, cats, fish, and reptiles. The store is specifically noted as a source for tropical fish and goldfish, making it a go-to spot for aquarists.

The Petco store at 1610 Ave Y, Brooklyn, has several features and highlights that enhance the customer experience. The store is equipped with amenities designed to make your visit more comfortable and efficient. One such feature is the availability of Wi-Fi, which can be useful for looking up product information, checking reviews, or even managing your digital coupons while shopping. The store is also optimized for a "quick visit," which is perfect for pet owners who know exactly what they need and want to get in and out efficiently. The variety of payment options, including credit cards, debit cards, and NFC mobile payments, adds another layer of convenience. This ensures that a wide range of payment preferences can be accommodated. However, based on some customer reviews, it is important for prospective clients to consider the full picture. A review detailed a negative experience involving a staff member who was described as rude and unhelpful, particularly in a situation with an elderly customer. Another review highlighted disappointment with a grooming service, where the "shed release treatment" did not seem to be effective, leading to a request for a refund. These accounts suggest that while the store provides a good selection of products and convenient services, the quality of customer service and specific on-site services may vary. These customer experiences are a crucial part of the overall picture when evaluating the store. The availability of a wide selection of specific products, like those for fish and reptiles, remains a strong highlight for hobbyists in the area.

If you need to get in touch with the Petco store at 1610 Ave Y, Brooklyn, you can use the following contact information. This is useful for checking product availability, inquiring about on-site services, or addressing any concerns you may have. The contact details are:

Address: 1610 Ave Y, Brooklyn, NY 11235, USA

Phone: (718) 743-2147

Mobile Phone: +1 718-743-2147

Having both a landline and mobile number provides flexibility for customers to reach the store. This direct line of communication is essential for managing your pet's needs, whether you're planning a quick visit or arranging a delivery. It is always a good idea to call ahead for specific needs, such as checking if a particular product is in stock or confirming details about a grooming appointment.

Choosing a pet store is a decision that involves more than just location and product availability. It’s also about the overall customer experience. Petco in Brooklyn provides a valuable service by offering a wide range of pet supplies, from common items for dogs and cats to specialized products for fish and reptiles. The store's accessibility features, including wheelchair-accessible entrances and parking, make it a convenient choice for all members of the community. The availability of multiple service options like curbside pickup and delivery also caters to the diverse needs of New Yorkers. However, it is worth noting the customer reviews, which highlight potential issues with both customer service and the effectiveness of certain paid services, such as grooming. The experience of an 80-year-old customer facing rudeness from a staff member and a customer feeling that a grooming service was not properly performed are significant points of consideration. For some, the convenience of the store’s location, its vast selection, and its helpful service options may outweigh these concerns. For others, the reported issues with customer service might be a major factor in their decision-making process. As with any business, it’s beneficial for potential customers to weigh the pros and cons based on their personal priorities. For those in the area looking for a one-stop shop for pet supplies, Petco at 1610 Ave Y remains a resource with a lot to offer, but it is important to go in with an understanding of the potential for varied service experiences. Engaging with the staff directly and being clear about your expectations can help ensure a positive outcome.

Petco Details

  • Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Amenities

  • Wi-Fi
  • Wi-Fi
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Parking

  • On-site parking

Petco Photos

Petco Picture 1Petco Picture 2Petco Picture 3Petco Picture 4Petco Picture 5Petco Picture 6Petco Picture 7Petco Picture 8Petco Picture 9Petco Picture 10

Petco Location

Petco

1610 Ave Y, Brooklyn, NY 11235, USA

Petco Reviews

An average rating of ★4.3 from 2388 user reviews.

groomingvetcashiershelvescat foodpuppytrainingconvenientaislescoupon

★ 5★ 4★ 3★ 2★ 1

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