Petco Introduce
For pet owners in New York City, particularly in the sprawling and dynamic borough of Brooklyn, having a reliable and comprehensive resource for all things pet-related is an absolute necessity. From a busy weekday trip for food to a weekend shopping spree for toys and new tank accessories, convenience and a broad selection are key. While independent local shops offer specialized charm, a well-stocked and well-managed large retailer can provide a one-stop-shop solution for the diverse needs of modern pet parents.
Petco, located at Gateway Drive in Brooklyn, is exactly that kind of resource. As a well-known name in the pet industry, this particular location serves as a full-service pet store that goes far beyond just selling pet food. It is a hub for a wide variety of animals and supplies, catering to the needs of owners of dogs, cats, fish, and reptiles. For those interested in aquatic life, the store is a pet supply store but also an impressive fish, goldfish, and tropical fish store, offering a wide selection of both animals and the intricate supplies needed to care for them. Likewise, reptile enthusiasts will find it to be a dedicated reptile store with everything from habitats to live food.
The store’s commitment to providing a holistic pet care experience is evident in its wide range of services. Beyond the shelves of products, Petco offers onsite services that can help you maintain your pet’s health and happiness. The staff are known for being friendly and helpful, and their proactive approach to customer service, as noted by a reviewer who was helped by an employee named Kzina, is a definite highlight. This focus on customer satisfaction, combined with a vast inventory, makes this Petco location a go-to spot for pet owners in the Brooklyn area.
This Petco is conveniently located at 528 Gateway Dr Unit 4 in Brooklyn, NY. Its location is a significant benefit for residents of East New York and surrounding neighborhoods, offering easy access to a full-service pet care destination. The store is highly accessible, a crucial feature for a city that values convenience. It has a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This focus on inclusivity ensures that all members of the community can comfortably shop and utilize the store’s services. The store also offers Wi-Fi for customer convenience. Petco’s design is optimized for a “quick visit,” meaning you can efficiently grab what you need and get on with your busy day. This is a practical consideration for a city with a fast pace.
Whether you are planning a big shopping trip or need a quick refill on supplies, this location is set up to accommodate your needs. The variety of payment options, including credit cards, debit cards, and NFC mobile payments, also makes for a smooth and simple checkout process.
The services offered at this Petco location are extensive and designed to cover many facets of pet ownership.
- In-store shopping: A wide selection of food, toys, and supplies for dogs, cats, small animals, birds, fish, and reptiles.
- Onsite services: This location offers professional services such as full-service dog grooming. Petco’s website also notes that many of their locations offer veterinary services through Vetco, pet training classes, and self-serve dog wash stations.
- Pet Supply Options: For convenience, customers can choose from a range of shopping options including curbside pickup, in-store pickup, and delivery, making it easy to get what you need, when you need it.
These options provide flexibility for customers with different schedules and preferences, whether they prefer the traditional shopping experience or the ease of online ordering with local pickup.
There are several notable features and highlights that make this Petco a destination for Brooklyn residents.
- Knowledgeable and Friendly Staff: Reviews consistently mention the helpfulness and friendliness of the team. A customer review points out how an employee, Kzina, took the initiative to research a needed item, showing a high level of dedication and customer service.
- Extensive Onsite Services: The availability of professional grooming, as mentioned in a review about a talented groomer named Alicia, is a major draw. Petco's grooming services are a convenient way to keep your pet looking and feeling their best. Their other services like training and veterinary clinics further enhance the value proposition.
- One-Stop-Shop: From a new pet to food, accessories, and professional services like grooming and training, you can find everything you need in one place. This convenience is invaluable to busy New Yorkers.
- Diverse Animal and Supply Selection: The store's specialization as a reptile, tropical fish, and goldfish store ensures that hobbyists and new pet owners alike can find the specialized animals and supplies they need, which might be difficult to find at other general pet stores.
For all your pet-related needs, you can contact the Petco location in Brooklyn at the following:
Address: 528 Gateway Dr Unit 4, Brooklyn, NY 11239, USAPhone: (718) 647-2604Mobile Phone: +1 718-647-2604
When choosing a pet store in New York, the right choice is often a balance between selection, convenience, and service. This Petco location in Brooklyn is worth choosing for several compelling reasons. First and foremost, its role as a one-stop-shop for a diverse range of pets and their needs is a massive benefit. Whether you're a proud dog parent, a cat lover, or a fish and reptile enthusiast, you can find a curated selection of products and animals tailored to your specific interests. This breadth of inventory, combined with the convenience of services like curbside pickup and delivery, makes pet ownership a little bit easier.
Secondly, the quality of the onsite services is a key differentiator. The positive reviews about the grooming services, even from customers who have had a beloved groomer move on, highlight the store's reputation for having skilled professionals. The availability of other services like training and veterinary clinics through Vetco adds another layer of value, positioning Petco as a comprehensive wellness center for your pet. Finally, the knowledgeable and friendly staff members, who are willing to go the extra mile to help customers, create a welcoming and trustworthy environment. This commitment to customer service and a well-rounded business model makes the Petco in Gateway Drive an excellent and reliable choice for any pet owner in the Brooklyn area.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
groomercashierdog foodpuppyvetemployeeinventorybettaneedsclerk
★ 5★ 4★ 3★ 2★ 1Love this store. Kzina was very friendly. Helped me out by taking initiative and research the item I needed. I would definitely recommend this location.
September 01 · Rather Not SayI used to bring my dog here just to see Alicia — she’s hands-down the best groomer we’ve ever had. I can't believe she doesn't work here anymore, and I’m really hoping to find out where she’s working now. If anyone knows, please share and leave a review of where she is working now! I’d love to continue bringing my dog to her.
August 27 · Irisbel RodriguezThis is the second appointment we have scheduled. During the first visit, our dog was kept for two hours before we were informed that his grooming could not be completed due to anxiety. At the second appointment, the groomer stated that she would not be able to cut his hair because he was being “aggressive”. However, our dog has never had these issues with previous groomers-he has never needed to be muzzled, nor has he shown aggression in the past. It seems the situation may have been more related to a lack of patience rather than our dog's behavior. Based on these experiences, I would definitely not recommend Petco for grooming services.
August 24 · Claribel CuetoI went to this location to purchase some fish for my father . Since I have little to no experience with fish I had my father on the phone while I looked through the selection . There was a young man cleaning out some tanks so I asked him about several types of fish my father mentioned .. I understand he was "busy" but he seemed somewhat bothered by my questions and when I chose which fish to take to my father he was very disinterested in what I was asking and answered my questions annoyed . As he was gathering the fish I continued to speak to my father . He must have said something to me that I didn't hear and the next thing I know he raises his voice a little and says "I SAID wait a the register for your fish ! I apologized and walked off confused because I didn't understand what the big deal was.. I wasn't in his way and I didn't know it was a policy that the customer couldn't watch as he gathered the fish . Maybe he had a bad day but that type of customer service is not conducive to a business .
August 29 · Arlene Nieves-MontagueI loved been a member .I saved $20in rewards on 1 bag food for my puppies ,n treats . But I wish store had more selection, every time I go in afternoon most items are gone. This is only Pet store in our community and is by Belt parkway which attracts more clients. Please increase inventory, or Have more frequent deliveries .. Thank you
August 07 · Nydia Bonefont
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