Petco

- 2454 Lafayette Rd, Portsmouth, NH 03801

For pet owners in New Hampshire, finding a reliable and comprehensive resource for their animal's needs can be a key part of their routine. Petco, a well-known national brand, has a location in Portsmouth that aims to be a one-stop shop for everything from daily essentials to specialized care. Situated on Lafayette Rd, this store offers a vast array of products for a variety of pets, including dogs, cats, fish, and reptiles. The promise of having a wide selection of pet food, toys, and supplies under one roof is a significant draw for customers looking for convenience. The store's amenities and service options, such as curbside pickup and in-store services, are designed to make the shopping experience as easy as possible for busy pet parents.

However, it is important for potential customers to be aware of mixed reviews and specific concerns that have been raised about this particular location. While the store offers a broad range of products, some reviews from real customers express significant dissatisfaction with the care of live animals, particularly in the aquatics and reptile departments. One reviewer noted that the "aquatics is horrible," citing issues like cyanobacteria in the fish tanks, a lack of live rock, and fish that appeared unhealthy. Another review highlighted a distressing case of a leopard gecko with obvious signs of long-term neglect, such as stuck shedding from a vitamin deficiency. These accounts of "horrible animal care" are serious and should be considered by anyone planning to purchase a live animal from this location.

These reviews are in stark contrast to the expected standards of a major pet retailer and may raise concerns for animal lovers. While the store offers convenient services like in-store shopping and curbside pickup for products, the well-being of the live animals is a critical factor for many pet owners. A pet store should not only be a place to buy supplies but also a place that demonstrates a deep commitment to animal welfare. The reviews suggest that this particular location may fall short in this crucial area. Therefore, while the store may be a convenient place to pick up pet food or other general supplies, customers are encouraged to be mindful of the conditions and health of the live animals before making a purchase from those specific departments.

Location and Accessibility

The Petco store is located at 2454 Lafayette Rd, Portsmouth, NH 03801, USA. This location is situated along a major road, making it easily accessible for residents of Portsmouth and surrounding communities in New Hampshire. The store offers a variety of service options to cater to customer convenience, including in-store shopping, in-store pickup, curbside pickup, and delivery. For those who drive, the store provides a wheelchair-accessible parking lot, which adds to the ease of visiting. The store is also equipped with a wheelchair-accessible entrance and restroom, ensuring a more inclusive shopping experience for all customers. While the in-store Wi-Fi may have some connectivity issues, the availability of multiple service options ensures that customers can get what they need without relying solely on a seamless in-store digital experience.

Services Offered

• In-Store Shopping: A wide selection of food, supplies, and accessories for a variety of pets.
• Curbside and In-Store Pickup: Convenient options for online orders, allowing for quick retrieval without entering the store.
• Delivery: Offers delivery services for products, adding another layer of convenience.
• Onsite Services: The store provides a variety of onsite services, including grooming, dog training, and veterinary services through partner programs.
• Specialty Departments: The store has departments for fish, goldfish, reptiles, and tropical fish.

Features and Highlights

• Comprehensive Selection: Offers a broad range of products for pets beyond just dogs and cats, including reptiles and a variety of fish.
• Convenient Service Options: With curbside pickup, in-store pickup, and delivery, Petco provides multiple ways to shop.
• Accessibility: The store is fully equipped with wheelchair accessible amenities, including a dedicated parking lot, entrance, and restroom.
• Payment Flexibility: Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.
• Onsite Services: The presence of grooming and training services makes it a multi-purpose stop for pet owners.

Contact Information

Address: 2454 Lafayette Rd, Portsmouth, NH 03801, USA

Phone: (603) 570-0392

What is worth choosing

For New Hampshire pet owners, deciding where to shop for pet supplies is a choice that balances convenience with ethical considerations. Petco on Lafayette Rd in Portsmouth offers the clear advantage of being a comprehensive, one-stop shop. Its wide selection of products for dogs, cats, fish, and reptiles, combined with services like grooming and training, can save busy pet parents time and effort. The multiple options for getting your products—be it through in-store shopping, curbside pickup, or delivery—cater to a variety of needs and schedules. These factors make the store a convenient hub for all your pet-related errands.

However, it is crucial to consider the significant negative feedback regarding the live animal care in this specific location. The reviews about the poor condition of the fish tanks and the neglect of a leopard gecko are serious concerns. For a pet owner, the well-being of all animals is a paramount concern, and these reviews suggest that the store may not uphold the standards of care expected. Therefore, while the store may be a practical place to purchase general supplies like food and toys, customers who are considering buying a live animal or who have a strong ethical stance on animal welfare may want to exercise caution or choose a different location. The choice of this Petco should be made with a full understanding of these mixed reviews, focusing on its convenience for retail products while being mindful of the reported issues with live animal care. Ultimately, the worth of this location is determined by what a customer is looking for and their comfort level with the reported conditions.

Petco

2454 Lafayette Rd, Portsmouth, NH 03801, USA