Petco

- 1647 Olentangy River Rd, Columbus, OH 43212

For pet owners in Columbus, Ohio, the Petco on Olentangy River Road is a trusted and highly-regarded destination for everything related to their animal companions. This location serves as more than just a place to buy pet food; it's a comprehensive hub for pet care, offering a vast inventory of products and a variety of professional services. The store’s friendly and knowledgeable staff are a key part of the experience, providing expert advice and a welcoming atmosphere that makes every visit a positive one. Whether you have a new puppy, a seasoned cat, or a complex aquarium, this Petco location is well-equipped to meet your needs and help you provide the best possible care for your pets.

The core of Petco's appeal in Columbus is its commitment to being a one-stop-shop for a wide range of pet parents. The store is well-organized, clean, and stocked with everything from specialized nutrition options to engaging toys and comfortable bedding. It caters to a diverse clientele, from those looking for standard dog and cat supplies to enthusiasts who require specific items for fish, reptiles, and other unique animals. As a local pet supply destination, it contributes to the community by offering a reliable and accessible resource that helps pet owners navigate the responsibilities and joys of pet ownership.

The Petco store is conveniently located at 1647 Olentangy River Rd, Columbus, OH 43212, USA. Situated on a major roadway, this location is easily accessible for residents of Columbus and the surrounding areas. The store has a strong focus on accessibility, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that all members of the community can shop with comfort and ease. The store is well-suited for a "quick visit" for those on a tight schedule, but its wide selection also makes it a great place to explore. For added convenience, Petco accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, and offers free Wi-Fi for customers to use while shopping.

This Petco location offers a wide range of services and products that go beyond a typical pet supply store. The offerings are designed to address the comprehensive needs of pet owners in the area.

• Pet store: A broad selection of food, toys, treats, and other supplies for common pets.
• Fish store: A specialized department with live fish (including tropical fish and goldfish), tanks, and all necessary aquatics supplies.
• Reptile store: Provides a selection of live reptiles and all the essential equipment for their care.
• Onsite services: Includes professional dog and cat grooming, as well as a Vetco vaccination clinic for affordable, routine veterinary care.
• Dog training: Professional trainers offer classes and personalized sessions to address behavioral issues and teach obedience.
• Curbside pickup & In-store pickup: Convenient options for customers to order online and pick up their items at the store.
• Delivery: A service that brings your pet supplies directly to your home.
• Pet Adoptions: The store partners with local animal welfare groups to host adoption events, helping pets find their forever homes.

Several key features and highlights make this Petco location stand out to local users. These aspects are often what make the store a preferred choice for many pet owners.

• Exceptional Staff: As one customer review attests, the staff, including employees like Tyler and Liz, are "absolutely amazing" and "went the extra mile" to provide assistance and information. Their friendliness and helpfulness create a great customer experience.
• Specialty Departments: The store's classification as a "Fish store" and "Reptile store" is a major highlight, as it provides a valuable resource for owners of these specific types of pets, who might otherwise have to travel to multiple specialty shops.
• Comprehensive Care Services: The availability of onsite services like professional grooming and dog training, as well as the Vetco vaccination clinic, makes the store a convenient one-stop-shop for a wide array of pet needs, from health to hygiene.
• Wide Product Variety: Customers praise the "great selection of items for most every pet," noting that the store carries everything from various food options to seasonal dog clothes.
• Convenient Shopping Options: The multiple service options—in-store shopping, curbside pickup, and delivery—cater to different lifestyles and preferences, ensuring a hassle-free experience.

For those who want to get in touch or visit the store, here is the contact information. The professional staff are ready to help with any questions you may have.

Address: 1647 Olentangy River Rd, Columbus, OH 43212, USA

Phone: (614) 298-8014

The positive experiences shared by customers provide a compelling reason for new and existing pet owners to choose this Petco location. One review specifically highlights the staff's dedication, with an owner praising two employees by name for their helpfulness and friendly demeanor, a powerful testament to the store's customer service culture. The customer’s surprise at the quality of service after never having visited a Petco before speaks volumes about the positive first impression the store makes. Another review echoes this sentiment of helpfulness, while also offering a gentle reminder that while staff are great, they are not animal nutritionists, suggesting that customers should still do their own research. This review also points out the store's great selection and how much dogs love visiting, reinforcing the idea that the store is a pleasant and welcoming place for both pets and their humans.

While a different review mentions a potential issue with holiday stock, this is a minor point that is easily outweighed by the store's many strengths. The combination of a broad and specialized product range, professional on-site services, and a staff that is committed to providing excellent customer care makes Petco a reliable and highly recommended choice for pet owners in Columbus. The store is more than just a place to buy goods; it's a supportive community hub that helps pets live their best lives, and that's what truly makes it worth choosing.

Petco

1647 Olentangy River Rd, Columbus, OH 43212, USA