Petco Introduce
For pet owners in Upper Arlington and the wider Columbus, Ohio area, finding a reliable and well-stocked pet store is essential for the health and happiness of their furry, scaly, and feathered family members. While many options exist, one location consistently stands out for its exceptional service, specialized offerings, and dedicated staff: the Petco store at 1815 W Henderson Rd. More than just a place to buy pet food and toys, this particular Petco has cultivated a reputation as a community hub for pet lovers, with a special emphasis on providing high-quality care and products, particularly for aquatic enthusiasts.
In an era of online shopping, the value of a physical, local pet store cannot be overstated. It's a place where you can see products in person, get expert advice from people who genuinely care about animals, and interact with the very creatures you might bring home. The Upper Arlington Petco embodies this spirit, offering a friendly and professional environment that feels a world away from impersonal big-box retail. Their commitment to customer service and animal welfare is a hallmark of their operation. They understand that every pet is unique, and they strive to provide the resources and guidance necessary to help you make the best choices for your companion.
This article will provide a detailed look at what makes this specific Petco location a top choice for pet owners across Central Ohio. We will delve into its convenient location, the wide range of services it provides, and the specific features that customers consistently praise. From its renowned fish department to its overall accessibility, we'll explore why this store has become a go-to destination for everything from a quick purchase to a comprehensive pet care consultation. We believe that once you learn more about what this store offers, you’ll understand why so many locals make the extra trip to visit this exceptional location.
The Petco store is conveniently situated at 1815 W Henderson Rd in Upper Arlington, OH 43220, USA. This prime location places it within easy reach of residents in Upper Arlington, Dublin, Clintonville, and other nearby Columbus suburbs. Located in a busy commercial plaza, the store is easily accessible via major roads, making a trip here a simple and stress-free experience. The surrounding area is well-established, with ample parking available directly in front of the store, including dedicated spaces for those requiring extra accessibility.
Accessibility is a key feature of this Petco location. It offers a wheelchair accessible entrance, ensuring that all community members can easily navigate the store. The parking lot also includes wheelchair accessible parking, providing a seamless experience from arrival to departure. Additionally, the store provides a wheelchair accessible restroom, a crucial amenity that demonstrates their commitment to serving all customers. This focus on inclusive design makes the store a welcoming place for everyone in the community, reflecting a thoughtful approach to customer service that extends beyond the products on their shelves.
In-store Shopping: The primary service is providing a full-range retail experience. Customers can browse a vast selection of pet food, treats, toys, and supplies for dogs, cats, small animals, birds, reptiles, and fish. The store layout is designed for a quick and easy visit, allowing you to find what you need efficiently.
Curbside Pickup & In-store Pickup: For customers who prefer a contactless experience or are in a hurry, Petco offers convenient curbside pickup and in-store pickup services. You can place your order online and have it ready for collection, making it easier than ever to get your pet supplies.
Delivery: Petco provides delivery options for those who cannot make it to the store, ensuring that you can still get essential supplies delivered right to your door. This service is a major convenience for busy pet owners.
Onsite Services: Beyond retail, this location offers onsite services that add significant value. This may include pet grooming, training, or vet services, depending on the specific store's offerings. It’s a true one-stop-shop for a variety of your pet’s needs.
Specialized Aquatic Section: This particular Petco is widely acclaimed for its fish and aquatic supplies. They are a dedicated Fish store, Goldfish store, and Tropical fish store, with a reputation for having a healthy, diverse, and high-quality selection of fish, plants, and aquarium accessories.
Exceptional Fish Selection: According to customer reviews, this specific Petco has the best selection of fish in Columbus. They carry species that are often hard to find at other locations, making it a must-visit for serious aquarium hobbyists.
Knowledgeable and Helpful Staff: A consistent highlight mentioned by customers is the staff's professionalism and expertise. They are described as helpful, knowledgeable, and kind. The associates take a genuine interest in helping customers, offering great advice and guidance. One review even specifically praised an associate named Johnathon for his excellent assistance with fish.
Healthy Animals: The store maintains a high standard of care for its animals. Customers have noted that the fish, including bettas, appear healthy and active. This commitment to animal welfare is a huge plus, as it gives customers confidence in their purchases.
Price Matching: Petco offers price matching, which is a significant advantage for customers looking to get the best value. This feature ensures you don’t have to compromise on quality or service to get a competitive price.
Accessibility and Amenities: The store's commitment to accessibility is a major feature. With wheelchair-friendly entrances, parking, and restrooms, it is a welcoming place for all visitors. Additionally, the availability of Wi-Fi and the option for a quick visit cater to modern customer needs.
Address: 1815 W Henderson Rd, Upper Arlington, OH 43220, USA
Phone: (614) 591-5333
Choosing a pet store is an important decision, and for residents in and around Upper Arlington, the Petco at 1815 W Henderson Rd offers a compelling package of services and features. What makes this location truly stand out is its perfect blend of the convenience of a national chain with the personalized feel of a local business. The store's reputation for having the best fish selection in Columbus is not just marketing; it's a fact corroborated by real customers who specifically go out of their way to shop here for their aquatic needs. This specialization is a significant advantage over other pet stores in the area.
Beyond the products, the staff is the most valuable asset. The consistently positive feedback about their knowledge, kindness, and eagerness to help highlights a culture of genuine customer service that is rare to find. This means you can visit the store with a complex question about your pet’s health or a specific need and be confident that you’ll receive a helpful and accurate answer. The combination of a fantastic product range, a specialized focus on aquatic life, and a highly professional and friendly team makes this Petco a premier destination. Whether you're a seasoned pet owner or just starting your journey, this location provides the resources, products, and support you need to ensure your pet thrives.
The store's dedication to accessibility and modern conveniences like curbside pickup and mobile payments further solidifies its position as a top choice. It’s a store that understands the needs of today's pet owners and goes above and beyond to meet them. For anyone in Central Ohio looking for a pet store that offers quality products, expert advice, and a welcoming atmosphere, the Upper Arlington Petco is without a doubt a superior choice.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
1815 W Henderson Rd, Upper Arlington, OH 43220, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1I go out of my way specifically to go to this Petco when there are others closer to me because store associates are so helpful, knowledgeable, and kind. Compared to other Petcos, the fish seem to be in great condition and they really care about them. I’ve never seen a sick or dead betta here, they’re all active and seemingly healthy (cups are not ideal but I’m sure that’s their chain protocol). I just purchased a baby betta from here and she’s doing great. They also do price matching which is a huge plus! Of all the pet stores I’ve been to in Columbus (including local fish stores) this Petco’s staff are the most eager to help and hospitable!
April 29 · JJ EThis particular location has the best selection of fish in Columbus. They have stuff that’s hard to find anywhere else. Johnathon was great at helping me with my fish and I’ll definitely be back to this location for more!
June 10 · Sidney GeorgeVery pleasant experience. The store is very clean, well stocked. Ample parking outside, store rep was helpful in helping us find what we wanted and polite. They also price match Amazon and other retailers in town so you get the most competitive price available. Will visit again if I require supplies.
July 30 · Fahd YKI went shopping here for a bag of dog food. I've driven by lots of times but I was in a hurry so I stopped here. The store is nice, well stocked, and the people were friendly, But the prices are outrageous. Some of the 50 lb bags of dry dog food are well in excess of $100. If you try to feed a large dog here you are going to regret it. Walmart is the place to go for dry food. And then just feed your pup supplemental rotisserie chicken from Costco.
June 26 · George M. WolfeSold me a dead snail.Store was very large and they had a lot of product, but they sold me a dead snail. I couldn’t exchange or return because I didn’t have a receipt or account with them but offered to show my bank statement. Wasn’t a big deal, but just frustrating as I drove so far out of my way.
July 17 · Zane Hardison
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