Petz Place

- 118 Commercial Ave SW, New Philadelphia, OH 44663

For residents of Ohio, and particularly those in the New Philadelphia area, finding a dependable local resource for all things pet-related is a top priority. Petz Place stands as a well-known and locally owned small business that has served the community for over two decades. It is more than just a simple pet supply store; it's a hub for pet owners, offering a blend of products, services, and a personal touch that big-box retailers simply can't match. As a small business, Petz Place focuses on building long-term relationships with its customers, getting to know both the people and their pets on a personal level. Their mission is to provide products and services that enhance the lives of pets and promote the joy of pet ownership. This is a place where you can find not only the essentials but also a knowledgeable staff ready to assist you.

The philosophy at Petz Place is centered on pet health and wellness. The staff is committed to being well-trained and educated on the pets and products they carry, with team members required to pass the Pets Store Pro training program, which is an industry standard for animal care expertise. This focus on staff knowledge is crucial, as it allows them to offer expert advice and recommend the best products for your pet's individual needs. The store prides itself on a personalized shopping experience, with friendly faces that clients know and trust. They are also active in the community, sponsoring events like the Annual Pet Pictures with Santa, which adds to their local charm and community engagement. While they strive for excellent customer service and expert advice, as with any business, individual experiences may vary. However, their commitment to providing a good range of products and services is clear.

Petz Place is conveniently located at 118 Commercial Ave SW in New Philadelphia, OH 44663, USA. This central location makes it a quick and easy destination for residents of New Philadelphia and the surrounding communities. The store is designed for convenience, as indicated by its "quick visit" planning option, perfect for when you need to grab something fast. Accessibility is also a key feature, as the business provides a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all customers can shop with ease. For added convenience, Petz Place accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions smooth and hassle-free.

Petz Place offers a diverse range of services that cater to the comprehensive needs of pet owners. Their offerings go beyond just selling products and include hands-on services and special events.

• Pet Grooming Services: The store has two in-house groomers who offer professional full-service grooming for both dogs and cats. They are also one of the few places to offer a DIY grooming station with professional-grade equipment for pet owners to wash and dry their own pets.

• Pet Supplies: The store stocks a wide variety of food, treats, and supplies for dogs, cats, birds, fish, and small animals like mice, rats, gerbils, hamsters, and guinea pigs. They also carry supplies for more specialized pets like frogs, lizards, and snakes, and have a selection of chinchillas, ferrets, and rabbits on occasion.

• Delivery and Pickup: Petz Place offers modern service options including local delivery and in-store pickup, making it convenient for customers to get their pet supplies without a full trip to the store.

• Community Events: The store hosts special events, such as the Annual Pet Pictures with Santa, which create a sense of community and offer fun opportunities for local pet owners.

• Loyalty and Rewards Programs: They offer loyalty programs like Bonus Bucks, which gives customers 5% back on purchases, and participation in the Astro App, which allows for frequent buyer rewards on pet food.

The highlights of Petz Place are rooted in its dedication to being a small, community-focused business. The most significant feature is their pet grooming department, which offers both professional grooming services and a convenient DIY dog wash option. The professional groomers, with their training and expertise, provide a reliable service that many pet owners value. The option for DIY grooming is a unique and cost-effective highlight, perfect for owners who prefer to wash their pets themselves but don't want to deal with the mess at home. Another key highlight is their range of "Service Options" including delivery, in-store pickup, and onsite services. This demonstrates a modern and customer-friendly approach, making it easy to get what you need.

Customer reviews also highlight the friendly and helpful staff. A review from a satisfied customer mentioned that the staff was "Very friendly and helpful" and "made sure we had what we needed and weren't pushy about selling extra stuff." This speaks to their commitment to genuine customer service over aggressive sales tactics. While there has been some public concern regarding reptile care information, as mentioned in a different review, this highlights the importance of pet owners doing their own research and consulting with specialized veterinarians. Petz Place's focus is on being a well-rounded local supplier for a variety of pets, with the majority of customers being very happy with their experience. The "Senior Sunday" promotion, while not detailed in public information, likely offers a discount or special service for senior customers, which is a thoughtful community feature.

To connect with the team at Petz Place, you can use the following information:

• Address: 118 Commercial Ave SW, New Philadelphia, OH 44663, USA

• Phone: (330) 339-0661

What is worth choosing Petz Place for your pet's needs in Ohio? It's the ideal place for those who value a personal, local touch and a wide range of services. The store's commitment to being a small business means you get to know the faces behind the counter, and they, in turn, get to know you and your pet. This personalized experience is a stark contrast to the anonymity of larger chains. The professional grooming and DIY wash options provide convenience and flexibility, while the delivery service and loyalty programs add practical benefits that make life easier for pet owners. The store's focus on a diverse inventory ensures that whether you have a dog, a cat, a fish, or a hamster, you can find what you need. While it is always wise for pet owners to supplement information with their own research and professional veterinary advice, the friendly and knowledgeable staff at Petz Place are a great starting point. By choosing Petz Place, you are supporting a local business that is genuinely invested in the well-being of the New Philadelphia community and its furry, feathered, and scaly residents.

Petz Place

118 Commercial Ave SW, New Philadelphia, OH 44663, USA