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Omnia PetPet Store Near MeCaliforniaRiverside CountyNorcoPet Store in Sixth StreetReef Lounge Norco
Reef Lounge Norco ico

Reef Lounge Norco
- 969 Sixth St, Norco, CA 92860

Tropical fish store, Aquarium shop ★4.0

969 Sixth St, Norco, CA 92860, USA

4.0
BEWARE OF BUYING TORCH CORALS!!!I had a weird experience ordering from Reef Lounge. I looked on their website and was interested in buying a holy grail torch, so I saw this highlighter. Holy Grail torch, but it was not WYSIWYG.When I received the order, the holy grail didn’t look very yellow to me. it was extremely neon green in color, but I did not see any yellow in it. I was a little disappointed because based on the picture I was expecting more yellow, the neon green I called the phone number on the website on Tuesday and the man was nice but he said this is the retail phone number and to email them so I waited two days and no response so I figured to try and call him again. He told me to email them and they should respond within an hour, I let them know that I emailed on Tuesday and receive no response, so he said he’s going to the store and will tell his employees to check the emailI received response about an hour later saying they are sorry that I did not receive what I was expecting and they will credit me $150 store credit but I really wanted the holy Grail torch, coral that is yellow. I wanted it to be the main piece in my tank, but they replied that they keep their holy Grail’s with blue lights and blast them with 200 par lighting .However, I sent them pictures. I found on their website when I searched up all the HOLY GRAILS and saw these two different pictures. I emailed them the pictures and said I was expecting this one.But it looks like I received this.I tried to search Holy Grails on their website again for the same WYSIWYG items but they must have deleted it from their website because it was gone.but I have the pictures… please tell me I am not crazy and one is neon green, and the other is yellow, but listed as the same “highlighter holy grail torch”After that, they ask to email them a picture of the Coral under blue lights and I sent that to them. That’s when I was left on read again.Super weird experience I had with the store I went against better judgment because I saw horrible reviews on reef2reef but saw they had OK reviews on Google. I guess people have better experiences when they visit the store but I can tell you from personal experience BEWARE WHEN BUYING TORCH CORALS.Owner: 8/10Service: 1/10Buying a highlighter holy grail torch: you will get a neon green torch that looks like a cotton candy or Todd’s torch - koy Agoncillo
Reef Lounge Norco Overview Intro Detail Photos Location Reviews

Reef Lounge Norco Introduce

For saltwater aquarium enthusiasts in California's Inland Empire, finding a reliable and knowledgeable local fish store is essential to the success of their reef tank. Reef Lounge Norco is a well-known destination for hobbyists, specializing in tropical fish and, most notably, a vibrant selection of corals. As a small business, it has built a reputation within the local community for its focus on the marine side of the hobby, providing a dedicated space for those passionate about creating and maintaining a stunning saltwater ecosystem. This is a store for people who are serious about their reef tanks and are looking for a place that understands their unique needs.

The experience at Reef Lounge Norco can vary, but the store's primary focus on in-store service is a significant highlight. The business offers a wide selection of healthy, colorful, and unique pieces at what many customers describe as "super fair prices." This extensive inventory is a huge draw, with one customer noting that "every tank is packed" with beautiful specimens. This makes it an ideal spot for hobbyists looking to add new life to their tanks, whether they are searching for specific species like Goniopora, hammers, or zoas, or simply browsing for inspiration.

Customer service is a major component of the store's identity. The owner and staff have received high praise from many for their willingness to go above and beyond for their "reef fam." One glowing review highlighted an instance where the owner "offered to open hours before the shop even opens on Sunday" to accommodate a customer with a long drive. This level of dedication and personal attention fosters a strong sense of community and trust, which is invaluable in a hobby that requires continuous learning and support. This is the kind of service that "makes you smile for days after the visit." It shows that for many customers, the in-person experience at Reef Lounge Norco is exceptional and a key reason for their loyalty.

Reef Lounge Norco is conveniently located at 969 Sixth St, Norco, CA 92860. Its location in Norco makes it an accessible destination for hobbyists across the Inland Empire and beyond. The store is designed with customer convenience in mind, offering a wheelchair-accessible car park and entrance. This accessibility ensures that all community members can easily visit and enjoy the store's offerings. The central location in Norco allows for a "quick visit" for a last-minute purchase or a leisurely trip to explore the latest arrivals. This ease of access is a significant benefit for customers, as it simplifies the logistics of transporting delicate corals and live fish.

The physical store itself is a hub of aquatic life, with tanks filled with a diverse array of marine specimens. While some online experiences may have challenges, the consensus among many Google reviewers is that visiting the store in person is a more reliable and satisfying experience. Being able to see the corals and fish in person, under the store's lighting, allows hobbyists to make informed decisions about their purchases. This is particularly important for corals, which can look different under varying light conditions. The in-person shopping option is the cornerstone of the business, allowing customers to engage directly with the products and the knowledgeable staff.

The store's address is well-known within the local reef community, and its reputation as a go-to spot for unique and healthy corals has made it a frequent stop for many. The ease of access from major roads in the area makes it a convenient destination for a wide range of customers, from those who live nearby to those who make a special trip to find a specific piece for their collection.

Services Offered:

  • In-store Shopping: The main service, providing a vast and colorful selection of healthy corals, marine fish, and reef tank supplies for customers to browse.
  • In-store Pick-up: A convenient option for customers who wish to place an order online and pick it up at the store, streamlining the purchasing process.
  • Delivery: Offering delivery services for certain products, adding an extra layer of convenience for those who are unable to visit the store in person.
  • Expert Advice: The staff, particularly the owner, provides valuable guidance on reef tank maintenance, coral care, and product recommendations.
  • Custom Hunting: The staff is known for keeping an eye out for "special frags" or specific pieces that customers are looking for, showcasing a high level of personal service.

Features / Highlights:

  • Extensive Coral Selection: The store is famous for its wide variety of healthy and vibrant corals, including popular species like Goniopora, hammers, and zoas.
  • Dedicated Saltwater Focus: Unlike general pet stores, Reef Lounge Norco specializes in marine life, which means the staff is highly knowledgeable and the products are tailored to the reef hobby.
  • Small Business: As a small, local business, it offers a more personal and community-oriented experience than larger chain stores.
  • High-Level Customer Service: The owner and staff are praised for their willingness to go above and beyond, providing exceptional support and building relationships with customers.
  • Fair Pricing: Many customers find the prices to be competitive and fair for the quality and selection of the livestock.
  • Accessibility: The store is designed to be accessible to all, featuring a wheelchair-accessible car park and entrance.

Contact Information:

  • Address: 969 Sixth St, Norco, CA 92860, USA
  • Phone: (714) 262-8869
  • Mobile Phone: +1 714-262-8869

What is worth choosing?

Reef Lounge Norco is an excellent choice for any California resident dedicated to the saltwater aquarium hobby. While a single online review might highlight challenges with specific online orders, the overwhelming consensus from the local community points to an outstanding in-person experience. What truly makes this store worth choosing is its expertise and the genuine care of the staff, especially the owner. They are not just selling a product; they are supporting a hobby and building a community. For serious hobbyists, the opportunity to see and select healthy, beautiful corals in person is invaluable. The staff's willingness to go to extraordinary lengths to help customers, from accommodating early pick-ups to actively searching for specific frags, sets them apart from the competition.

The store's specialization in marine life means that its selection and knowledge base are far superior to a general pet store. The focus on healthy livestock and fair pricing is a testament to their commitment to the hobby. The convenience of its Norco location, along with its commitment to accessibility, makes it a destination that is easy to visit. For those who are passionate about their reef tank and want a store that matches their dedication, Reef Lounge Norco offers a unique blend of quality products, fair prices, and exceptional customer service that makes it a top choice in the region.

Reef Lounge Norco Details

  • From the business

  • Small Business
  • Service options

  • Delivery
  • In-store pick-up
  • In-store shopping
  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Reef Lounge Norco Photos

Reef Lounge Norco Picture 1Reef Lounge Norco Picture 2Reef Lounge Norco Picture 3Reef Lounge Norco Picture 4Reef Lounge Norco Picture 5Reef Lounge Norco Picture 6Reef Lounge Norco Picture 7Reef Lounge Norco Picture 8Reef Lounge Norco Picture 9Reef Lounge Norco Picture 10

Reef Lounge Norco Location

Reef Lounge Norco

969 Sixth St, Norco, CA 92860, USA

Reef Lounge Norco Reviews

An average rating of ★4.7 from 94 user reviews.

coralstankpricesowneraquariumselectionsaltwaterfreshwatereyelights

★ 5★ 4★ 3★ 2★ 1

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