The Serpentarium

- 9160 E Stockton Blvd #100, Elk Grove, CA 95624

For reptile enthusiasts and those interested in exotic pets in the Sacramento, California area, The Serpentarium is a well-known and highly specialized destination. This unique store, located in Elk Grove, sets itself apart from conventional pet stores by focusing exclusively on reptiles and amphibians. As a premier destination for reptile lovers, The Serpentarium offers an extensive selection of snakes, lizards, tortoises, and more, as well as a comprehensive range of supplies needed to care for these unique animals. Unlike a general pet store, the entire business is dedicated to the world of herpetology, allowing for a depth of knowledge and a curated inventory that is difficult to find elsewhere. The staff's expertise is a major draw, providing valuable insights into the care and husbandry of various reptiles. The store's mission is to be a reliable resource for both seasoned keepers and those just starting their journey, ensuring that every pet is matched with a responsible owner who understands its needs. This commitment to animal welfare and customer education is a cornerstone of their business, aiming to create a supportive and enriching experience for the local reptile community.

The Serpentarium's reputation is built on its knowledgeable staff and a wide selection of captive-bred animals. The staff's willingness to share their expertise is frequently praised by customers. One review highlights the positive experience of a young boy who was treated with kindness and given expert guidance when he got his first green anole. This personal, supportive approach makes a significant difference, fostering a positive relationship between the store and its clients. However, as with any business, customer experiences can vary. Another review detailed a deeply concerning situation involving a bearded dragon purchased from the store, which was allegedly sick and required immediate veterinary care. The customer raised serious issues about the animal's condition, the cleanliness of its enclosure, and the professionalism of the store's response. While this appears to be a rare and specific incident, it underscores the importance of thorough inspection and a cautious approach when purchasing a live animal. The store’s website claims a commitment to only selling healthy, captive-bred animals and that they support local, responsible breeders, which suggests that the negative review may not be representative of their overall practices. The store's professional services, such as health checks and expert advice on a variety of reptile topics, further demonstrate their intent to be a trusted authority in the field.

The Serpentarium is located at 9160 E Stockton Blvd #100, Elk Grove, CA 95624. Its location is convenient for residents of Elk Grove, Sacramento, and the surrounding areas, as it is situated in a commercial center with ample free parking. The store is committed to accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all members of the community can visit with ease. The facility is set up for a "Quick visit," making it easy for customers to drop in and pick up supplies or get a quick consultation. The atmosphere inside the store is designed to be engaging, with a variety of reptiles on display, providing a captivating experience for both children and adults. The store accepts credit cards, debit cards, and NFC mobile payments, making transactions quick and convenient for all customers. This blend of a practical location, accessible features, and flexible payment options makes The Serpentarium a well-rounded retail destination for the California reptile community.

Services Offered:

• In-store pickup: Customers can order items online and pick them up at the store, saving on shipping costs and ensuring product availability.
• Onsite services: Offers a variety of professional reptile services, including general health inspections, UVB light testing, gender determination, and feeding assistance.
• Expert Consultations: Staff provides valuable advice on reptile husbandry, habitat setup, and overall care.

Features / Highlights:

• Reptile Specialization: The store focuses exclusively on reptiles, providing a deeper level of knowledge and a more specialized inventory than general pet stores.
• Wide Selection: Offers an extensive selection of captive-bred reptiles, amphibians, and arachnids, as well as a vast array of supplies and feeders.
• Accessibility: Provides a wheelchair-accessible entrance and parking lot, ensuring convenience for all customers.
• Convenient Planning: The "Quick visit" format and variety of payment options (credit cards, debit cards, NFC mobile payments) make shopping easy and efficient.
• Customer-Centric: The business aims to provide top-notch customer service, with staff members who are passionate and knowledgeable about their field.

Contact Information:

Address: 9160 E Stockton Blvd #100, Elk Grove, CA 95624, USA

Phone: (916) 686-1447

What is worth choosing this place?

For California residents in the Sacramento area, choosing The Serpentarium is a compelling option due to its specialized expertise and comprehensive range of products and services for reptiles. The store’s primary advantage is its niche focus, which ensures that customers are dealing with a team that truly understands the unique needs of exotic pets. This is particularly valuable for new reptile owners who need guidance and support. The vast selection of animals and supplies means you can find everything you need in one place, from an enclosure and lighting to feeders and a new pet itself. While the negative review about the bearded dragon is a serious concern, it highlights the importance of asking questions and carefully observing an animal before a purchase. The positive reviews, on the other hand, speak to the staff’s genuine kindness and dedication, especially when assisting new and young enthusiasts. The store’s commitment to providing expert advice and a wide range of onsite services, such as health checks and shedding assistance, further solidifies its position as a reliable resource. For anyone serious about a reptile as a pet, The Serpentarium offers a level of specialization and a supportive environment that simply cannot be matched by a general pet store, making it a highly recommended destination for enthusiasts in the California region.

The Serpentarium

9160 E Stockton Blvd #100, Elk Grove, CA 95624, USA