Hewlett Animal Hospital & Pet Resort

- 1225 Broadway, Hewlett, NY 11557

For New Yorkers, our pets are cherished members of the family, and their health and happiness are of the utmost importance. When it comes to finding a facility that can handle everything from routine medical care to luxurious boarding and professional grooming, Hewlett Animal Hospital & Pet Resort stands out as a unique and comprehensive solution. Located in Hewlett, NY, this establishment offers an all-in-one approach to pet care that caters to a wide range of needs. From its role as a full-service animal hospital to its offerings as a dedicated pet resort, it aims to be a singular, trusted resource for pet owners throughout Long Island. While customer feedback presents a mixed picture, the breadth of services available here is undeniably impressive, and it's worth exploring what makes this a notable option for the New York pet owner.

Hewlett Animal Hospital & Pet Resort is more than just a veterinary clinic; it's a multi-faceted facility designed to meet a variety of pet care needs under one roof. This integrated model is a significant convenience for the busy New Yorker. Instead of coordinating appointments at separate locations for veterinary checkups, grooming, and boarding, pet owners can find all these services consolidated in one place. This seamless experience is particularly appealing for those with demanding schedules who value efficiency. The facility is equipped to handle emergency veterinary situations, providing a critical safety net for pet owners during unforeseen crises. Simultaneously, it offers a relaxing and enjoyable environment for pets, with features like luxury boarding and a variety of grooming services. This unique combination of medical and recreational services is a key feature that sets them apart from more traditional veterinary practices.

The pet resort aspect of the business is a major highlight, as evidenced by a positive customer review. A client praised the "butler level service" provided for their cat, Baxter, who was well-cared for during a two-week stay. The staff, including Joseph and Fern, were noted for their attentive care and for ensuring the cat was in a good mood upon pickup, a testament to the facility's commitment to the emotional well-being of its boarders. This service is a perfect solution for New Yorkers who travel and need a reliable, caring place for their pets. The resort offers various amenities such as deluxe boarding, cageless dog boarding, and grooming services like ear cleaning and toenail trims, ensuring pets are not only safe but also comfortable and pampered during their stay.

However, it is important to address the significant concerns raised in other customer reviews. Multiple testimonials describe severe issues with customer service, particularly concerning payment and the release of pets. One review notes that the owner was "extremely difficult" and refused to release a dog when the credit card machine was down. Another detailed a three-hour ordeal where the staff insisted on a money order, refusing to accept a credit card number to charge later. These experiences point to a potential inconsistency in service and a rigidity in policy that may cause stress for pet owners. It is critical for potential customers to be aware of these issues and to inquire about payment methods and policies upfront, as the reviews suggest a cash deposit may be required for new clients and that the credit card machine can be unreliable. Transparency and preparedness are key when considering this business.

Located at 1225 Broadway, Hewlett, NY, the facility is accessible to residents throughout Long Island. The hospital provides a wheelchair accessible parking lot and restroom, which contributes to the overall convenience and inclusivity of the establishment. The central location in Hewlett makes it a practical option for pet owners in the surrounding communities. However, due to the need for appointments and the reported issues with customer service, it is highly recommended to call ahead and confirm all policies, particularly regarding payment, to ensure a smooth and stress-free experience.

Services Offered

• Animal Hospital Services: Full veterinary care, including diagnostics, dental care, x-rays, and medical treatments.
• Emergency Pet Care: Offers emergency vet services and has an intensive care unit for critical cases.
• Pet Grooming: Professional grooming services for dogs and cats, including grooming, ear cleaning, and nail trims.
• Pet Boarding: Provides overnight stays and deluxe boarding for dogs and cats.
• Pet Training: Offers dog training, including puppy training classes, to help pets with obedience and behavior.
• Ambulance Service & Pet Cab: A unique service for transporting pets to and from the facility.

Features / Highlights

• All-in-One Pet Care: Combines veterinary care, emergency services, boarding, grooming, and training under one roof for ultimate convenience.
• Emergency Vet Service: A crucial resource for pet owners during medical crises.
• Comprehensive Boarding: Offers a range of boarding options, including deluxe and cageless boarding, with a focus on pet comfort.
• Grooming and Training: Provides professional grooming and training services to keep pets healthy and well-behaved.
• Accessibility: Features a wheelchair accessible parking lot and restroom.
• Unique Services: Includes an ambulance service and pet cab, a rare and highly convenient feature.

For inquiries, appointments, or emergency services, you can contact the Hewlett Animal Hospital & Pet Resort directly. Their contact information is as follows:

Contact Information

Address: 1225 Broadway, Hewlett, NY 11557, USA

Phone: (516) 295-4447

What is worth choosing Hewlett Animal Hospital & Pet Resort?

For New York pet owners, the Hewlett Animal Hospital & Pet Resort offers a unique and convenient solution to a wide range of pet care needs. Its all-in-one model, combining a full-service animal hospital with emergency care, boarding, grooming, and training, is a significant draw. The convenience of a single location for multiple services is invaluable for a busy lifestyle. While some customers have had negative experiences regarding customer service and payment policies, the positive feedback about the quality of care and attention to the animals themselves, particularly in the boarding and grooming services, is a compelling reason to consider this establishment. The facility's commitment to pet health and well-being is evident in its comprehensive offerings and unique services like the pet ambulance. For those who prioritize convenience and the wide range of services offered, and are prepared to confirm all policies upfront, Hewlett Animal Hospital & Pet Resort can be a valuable resource for their pet's health and happiness. It is a place that, when the service is right, provides a truly high level of care for the beloved animals of New York.

Hewlett Animal Hospital & Pet Resort

1225 Broadway, Hewlett, NY 11557, USA