Small Door Veterinary - Upper West Side

- 667 Columbus Ave, New York, NY 10025

For many New Yorkers, the search for the perfect veterinarian is an ongoing quest—a balance between finding medical expertise, convenience, and a truly caring environment. Small Door Veterinary on the Upper West Side is a modern animal hospital that is changing the game for pet parents in Manhattan. Described by one customer as "stepping into the future of veterinary care," this clinic has reimagined the traditional vet visit from the ground up. Small Door's approach is designed to be seamless, transparent, and, most importantly, stress-free for both pets and their humans. The clinic’s sleek, welcoming design and thoughtfully designed spaces create an atmosphere that feels more like a chic boutique than a medical facility, yet it is fully equipped with state-of-the-art technology to provide top-tier care. This unique model of operation—including a membership option—is revolutionizing how New Yorkers manage their pets' health and wellness.

The core of the Small Door Veterinary experience is the genuine compassion and attention to detail from every member of the team. From the moment you walk through the door, you are greeted with a warm smile and a sense of genuine care. The front desk staff, nurses, and doctors work together to ensure a smooth and positive visit. They are known for their attentiveness, taking the time to not only address the immediate reason for the visit but also to provide comprehensive advice on everything from nutrition and calorie needs to helpful tips and tricks for pet parenting. This commitment to client education and empowerment is a key differentiator. The clinic’s no-double-booking policy ensures that doctors have ample, dedicated time with each patient, eliminating the rushed feeling so common in other practices. It's an environment where pets, even anxious ones, can build a positive association with the vet's office, transforming a once dreaded trip into something they might actually look forward to.

Small Door's commitment to modern pet care extends well beyond the physical clinic. Their innovative membership model, while optional, provides significant benefits for members, including a complimentary annual exam, reduced fees on additional exams, and access to a 24/7 telehealth service. This telemedicine option is a game-changer for urban pet owners, providing peace of mind by allowing them to chat with a medical team for immediate advice anytime, anywhere. This can help them determine whether an issue can be monitored at home or if it requires an in-person visit, potentially saving a trip to the emergency room. The clinic's transparent pricing, with costs discussed upfront, also eliminates the surprise bills that can cause so much stress for pet parents. This combination of advanced technology and clear communication makes pet health management more convenient and less intimidating than ever before.

Small Door Veterinary is located at 667 Columbus Ave, New York, NY 10025, a convenient spot on the Upper West Side. The clinic is situated in a bustling neighborhood, making it a central and accessible option for residents in the area. The location is near public transportation and other amenities, simplifying travel for pet owners. The clinic is also mindful of accessibility, with a wheelchair-accessible entrance. While there is no dedicated parking lot, paid street parking is available in the vicinity. The clinic's interior is thoughtfully designed to minimize pet stress, featuring separate waiting areas for dogs and cats to help anxious pets decompress. They even encourage "fun visits" where you can stop by just for a treat and a quick greeting, helping to build a positive rapport with the team.

Services Offered:

• Primary Care: Comprehensive wellness exams, preventative care, and vaccinations.
• Urgent Care: Same or next-day appointments for non-life-threatening illnesses and injuries.
• Dental Care: From routine cleanings to extractions and full dental radiographs.
• Surgical Procedures: Routine soft tissue surgeries, including spays, neuters, mass removals, and wound repair.
• Diagnostics & Radiology: On-site lab for quick blood work, digital X-rays, and other diagnostic testing.
• Veterinary Pharmacy: An on-site pharmacy for easy access to prescription medications.
• 24/7 Telehealth: Members get access to a medical team for immediate virtual advice via an app.
• Specialty Referrals: Can arrange for consultations with board-certified specialists like cardiologists and surgeons.

Features / Highlights:

• A modern, welcoming clinic design with a focus on reducing stress for both pets and their owners.
• Offers a membership model with benefits including a free annual exam, 24/7 telehealth, and priority appointments.
• The staff is widely praised for being friendly, attentive, and genuinely caring towards pets.
• The clinic's transparent pricing ensures that costs are discussed and approved beforehand.
• Appointments are recommended to ensure minimal wait times, and they do not double-book.
• Offers a wheelchair-accessible entrance.
• The waiting area is designed with separate spaces for dogs and cats to reduce anxiety.
• Provides refreshments for both pets and humans, adding a hospitable touch to the visit.
• The clinic and its services are highly rated for their convenience and efficiency, praised for being a "best-in-class" experience.

Contact Information:

Address: 667 Columbus Ave, New York, NY 10025, USA

Phone: (212) 933-9044

What is worth choosing?

For New York pet owners, Small Door Veterinary on the Upper West Side is a truly exceptional choice that redefines the veterinary experience. The primary reason to choose this clinic is its innovative, client-centric approach that addresses the common frustrations of pet care. The unique membership model, while an additional cost, provides significant value and peace of mind. The ability to book same or next-day appointments and have 24/7 access to a veterinary team via telehealth is an invaluable asset in a bustling city where timely care can be a challenge. This proactive model prevents small issues from becoming big problems and saves pet owners from the stress and expense of unnecessary emergency room visits. The clinic’s commitment to transparency, from its pricing to its communication about treatment plans, builds a deep sense of trust that is essential for any long-term partnership in pet health.

Furthermore, the genuine care and attention shown by the entire staff set Small Door apart. The team doesn't just treat the pet; they empower the pet parent with knowledge and support, creating a collaborative relationship that makes you feel confident and informed. The clinic’s thoughtful design, which prioritizes pet comfort and reduces anxiety, makes every visit a more pleasant experience. By choosing Small Door, you are investing in a modern, streamlined, and compassionate approach to veterinary care. It's a choice that not only ensures your pet receives the highest standard of medical excellence but also makes the entire process of managing their health a less stressful and more positive experience for both of you. It is the perfect blend of high-tech convenience and high-touch care, and it is a worthy choice for any New Yorker who considers their pet a true member of the family.

Small Door Veterinary - Upper West Side

667 Columbus Ave, New York, NY 10025, USA