Pet Story NY

- 107 Jericho Tpke, Mineola, NY 11501

In the expansive and diverse landscape of pet ownership in New York, finding a single, reliable destination for all your pet's needs can be a challenge. Pet Story NY in Mineola, Long Island, has successfully established itself as just that—a one-stop shop for comprehensive pet care. As a small, Asian-owned business, it offers an impressive array of services, including a full-service pet store, a dog day care center, pet boarding, and expert grooming for both dogs and cats. For New Yorkers with busy schedules, the convenience of having all these services under one roof is a tremendous benefit. The business is built on a foundation of professional and compassionate care, treating every pet "like family" and giving them "special attention." This philosophy is a key reason why so many pet owners, especially those with specialized needs like cat grooming, are so relieved to have found this place. The staff, from the front desk associates to the groomers, are praised for their professionalism and genuine care. This human touch makes all the difference, helping pet owners feel secure and at ease when leaving their beloved animals in their care. The business is not only focused on service but also on providing high-quality products, from essentials to treats. This holistic approach to pet wellness, combining excellent services with a curated selection of supplies, makes Pet Story NY a standout in the Long Island pet care community. The focus on making pet care convenient and stress-free resonates deeply with the local clientele. They understand that pets are more than just animals; they are cherished family members who deserve the very best care, and Pet Story NY delivers on that promise.

Pet Story NY is conveniently located at 107 Jericho Tpke, Mineola, NY 11501, USA. Its position on Jericho Turnpike, a major Long Island roadway, makes it easily accessible for residents of Mineola and surrounding communities. For those driving, the business offers a free parking lot and free street parking, which is a significant advantage in a busy area where parking can often be a challenge. The business is also committed to accessibility, with a wheelchair accessible entrance, a wheelchair accessible parking lot, and wheelchair accessible seating. This dedication ensures that all members of the community can access their services with ease and comfort. The store is designed for a "quick visit," meaning the layout is efficient and easy to navigate for those on a tight schedule. In addition to in-store shopping and onsite services, Pet Story NY provides convenient options like curbside pickup and in-store pickup, adding flexibility for customers who prefer a contactless or expedited experience. The location's ease of access and commitment to convenience are major factors that contribute to its popularity among local pet owners. This blend of in-person accessibility and flexible service options makes Pet Story NY a highly accommodating destination for pet care.

Pet Story NY offers a comprehensive range of services, making it a true one-stop-shop for a variety of pet needs. The services are designed to cater to both dogs and cats and include:

• Dog Day Care and Boarding: The facility offers dog daycare and boarding, with different rates for a full day or a short stay. Boarding services include a private, comfy room for each dog to sleep in.
• Cat Boarding and Grooming: They provide specialized cat boarding and are particularly noted for their expertise in cat grooming, a service that can be difficult to find.
• Pet Grooming: The business has a full range of grooming options for both dogs and cats, including Full Service, Mini Grooming, and Bath & Basic packages. Grooming services for dogs include anal gland expression, bathing, blow drying, ear cleaning, flea and tick treatment, and teeth brushing. Cat grooming services include bathing, ear cleaning, and nail trimming.
• Pet Sitter Services: The business provides pet sitting services, which can include dog boarding, cat boarding, and boarding for other types of pets.
• Pet Supply Store: They sell a wide variety of high-quality pet products, including beds, toys, carriers, outfits, bowls, and treats.

Several features and highlights distinguish Pet Story NY and contribute to its excellent reputation. These aspects are frequently mentioned by satisfied clients:

• Exceptional Staff and Customer Service: The staff, including specific employees like Daemon at the front desk and groomer Olivia, are consistently praised for being "incredibly friendly, sweet, and caring." They are known for keeping pet owners updated and providing a compassionate experience.
• Expert Grooming: The groomers are described as "super qualified," able to handle challenging grooming needs like matted fur in a Golden Retriever. The meticulous care for cats is also a major highlight, with one customer noting their cat always comes back looking adorable and well cared for.
• Thoughtful Touches: The small, caring gestures, such as providing a pet with a cute ribbon or bandana after grooming, and offering free samples of cat food, make a significant difference in the customer experience.
• Clean and Organized Facility: Customers appreciate that the store is "very clean, neat, and well-organized," which gives them peace of mind about the health and safety of their pets.
• Convenience and Accessibility: As a business that offers a range of services from grooming to boarding and supplies, it truly is a "convenient one-stop shop." The availability of a free parking lot and wheelchair accessible facilities adds to this convenience.
• Value for Money: While the prices may not be the cheapest, customers consistently feel that the high value of the service, including the peace of mind and quality of care, is "absolutely worth it."
• Flexible Planning: The store is open seven days a week with convenient hours, and while appointments are recommended, the ease of getting one and the quick turnaround time for services (as little as two and a half hours for grooming) are major benefits.

For more information on services, to book an appointment, or to inquire about products, you can contact Pet Story NY directly. The store's address is 107 Jericho Tpke, Mineola, NY 11501, USA. You can reach them by phone at (516) 490-4110, or on their mobile phone at +1 516-490-4110. It is recommended to call ahead to secure an appointment for grooming or boarding services. The staff's responsive communication, as mentioned in customer reviews, makes it easy to get in touch and get the information you need.

For New York pet owners, particularly those in Nassau County, Pet Story NY is an exceptional choice for a variety of reasons. What makes it truly worth choosing is its ability to seamlessly combine a comprehensive range of high-quality services with a deeply compassionate and professional approach. The glowing customer reviews consistently highlight the staff's genuine care, expertise, and their commitment to treating every pet like a family member. This is particularly valuable for services like grooming and boarding, where trust is paramount. The convenience of an all-in-one location, offering everything from doggy daycare to cat grooming and pet supplies, simplifies pet care for busy New Yorkers. The store’s commitment to providing a clean, well-organized, and accessible environment further enhances the customer experience. While it may not be the cheapest option, the value you receive—in the form of high-quality service, peace of mind, and a truly caring staff—is considered by many to be well worth the price. For anyone seeking a reliable, trustworthy, and caring partner in their pet's life, Pet Story NY offers a compelling and highly recommended solution that goes above and beyond to ensure the health, happiness, and well-being of every animal that comes through its doors. It is a true pet care destination that prioritizes quality and compassion above all else.

Pet Story NY

107 Jericho Tpke, Mineola, NY 11501, USA