Pet Supermarket Introduce
For pet owners in North Carolina, especially in the Concord area, finding a reliable and well-stocked store that can meet all your pet’s needs is essential. Pets are more than just companions; they are members of our families, and we want to provide them with the best food, supplies, and care. Pet Supermarket is a well-known chain that has established a strong presence in the region, offering a wide variety of products and services designed to make pet ownership easier and more enjoyable. This article will provide an in-depth look at the Concord location of Pet Supermarket, detailing its convenient services, impressive features, and why it has become a go-to spot for pet parents in North Carolina.
Pet Supermarket is categorized as a "Pet store," a "Pet groomer," and a "Pet supply store," which highlights its comprehensive approach to pet care. This means you can visit for a quick purchase of food and treats, or you can stay a while to use one of their unique services, like the self-serve dog wash. The store’s business model is built on convenience, variety, and expertise. The staff members are often praised for being "knowledgeable" and "professional," providing a valuable resource for pet owners who may have questions about products or their pet's health. While no business is without its challenges, as one customer review pointed out a negative experience with a specific product, the store's overall focus remains on providing a wide range of solutions for the local community, making it a key player in the pet retail market in North Carolina.
Pet Supermarket is conveniently located at 354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA. This address places it in a prime spot in Concord, making it easily accessible for residents and those in nearby communities like Harrisburg, Kannapolis, and Huntersville. Its location within a commercial plaza means there is plenty of parking, and the store is set up for a "Quick visit," allowing you to get in and out with what you need efficiently. The store is also committed to accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot. These important features ensure that all customers, including those with mobility challenges, can shop with ease. The strategic location and focus on convenience make Pet Supermarket a hassle-free destination for anyone in the North Carolina area.
Pet Supermarket goes beyond a typical retail store by offering several on-site services that cater to the hands-on needs of pet owners. Their list of services includes:
Retail and On-Site Shopping: The core of the business is its wide selection of pet products. You can find food for all types of pets, from dogs and cats to reptiles, birds, and small animals. They also carry a variety of supplies, including toys, leashes, beds, and grooming tools. The store offers "In-store shopping" and "In-store pickup" for online orders, providing flexible options for busy customers.
Self-Serve Dog Wash: One of the most popular and practical services is the self-serve dog wash. This feature is a major convenience for dog owners who want to avoid the mess of bathing their dog at home. The store provides the tubs, shampoo, towels, and dryers, and they handle the cleanup afterward, making it a stress-free experience for both you and your pet.
Professional Grooming Services: Pet Supermarket also offers professional "Pet groomer" services. While the self-serve wash is great for a quick bath, full-service grooming provides a more comprehensive spa-like experience. This can include professional haircuts, nail trims, ear cleaning, and other services to keep your pet looking and feeling their best. It's an excellent option for pets that need more specialized care or for owners who prefer to leave the grooming to the experts.
Adoption Events and Community Services: Many Pet Supermarket locations partner with local animal shelters and rescue organizations to host adoption events. This commitment to helping animals in the community is a key feature and provides a great way for prospective pet owners to find their new family member. It shows the company's dedication to animal welfare beyond just retail.
VIP Petcare Clinics: The Concord store also hosts VIP Petcare clinics, which offer affordable, walk-in preventative veterinary services, such as vaccinations, microchipping, and deworming. This is a huge benefit for pet owners, providing a convenient and cost-effective way to stay on top of their pet's essential health needs without a full-service vet appointment.
Several key features make this Pet Supermarket location a standout choice for local North Carolina residents. These highlights contribute to a superior shopping experience and build a loyal customer base:
Knowledgeable and Professional Staff: The customer review notes that the employees are "very knowledgeable, whether I have questions about my pet or if they simply feel information is helpful to me." This speaks to the staff's training and passion, which can be invaluable when you're making decisions about your pet's health and wellness.
Convenient Service Options: The store offers a number of services that make pet care more convenient. The combination of "In-store pickup," "In-store shopping," and "Onsite services" like the dog wash and grooming, means you can accomplish multiple tasks in one visit, saving you time and effort.
Modern Payment Options: The store accepts a variety of modern payment methods, including "Credit cards," "Debit cards," and "NFC mobile payments," making transactions quick and easy.
Community-Oriented Services: The presence of adoption events and VIP Petcare Clinics demonstrates a commitment to the well-being of the broader pet community, not just a focus on sales. This shows a genuine interest in pet welfare and provides valuable services to the public.
To get in touch with the Pet Supermarket location in Concord, you can use the following public contact information:
Address: 354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA
Phone: (704) 918-1626
For pet owners in the Concord, North Carolina, area, Pet Supermarket is a compelling choice for its comprehensive approach to pet care. What is truly worth choosing about this store is its blend of convenience, professional services, and expert staff. While a customer's negative experience with a no-receipt return is worth noting—highlighting the importance of keeping receipts for expensive items, as per the store's policy for in-store purchases—the overall value proposition remains strong. The employees’ willingness to share their knowledge and provide helpful advice is a significant asset, and it's a feature that sets a quality pet store apart from a simple retailer. The convenience of their on-site services, particularly the self-serve dog wash, makes routine pet maintenance a breeze and keeps your home clean. The ability to grab a bag of food, a new toy, and give your dog a bath all in one place is a major benefit for busy individuals and families.
The store's active role in the community through adoption events and a partnership with VIP Petcare for vaccinations also makes it a valuable resource that goes beyond just commerce. By choosing to shop at this Pet Supermarket, you are not only getting access to a wide variety of products but also to a team that is knowledgeable, a set of services that are convenient, and a company that is committed to supporting the health and happiness of pets in the region. This combination of factors makes it a top choice for anyone in North Carolina who is looking for a comprehensive and reliable pet supply store.
Pet Supermarket Cage
Pet Store
- Self-serve dog wash
Pet Supermarket Details
Service options
- In-store pickup
- In-store shopping
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Pet Supermarket Photos










Pet Supermarket Location
Pet Supermarket
354 George W Liles Pkwy Unit 110, Concord, NC 28027, USA
Pet Supermarket Reviews
priceswashknowledgebabydog foodbathingsalesquestionsmanageremployee
★ 5★ 4★ 3★ 2★ 1The employees that I have dealt with have always been very knowledgeable, whether I have questions about my pet or if they simply feel information is helpful to me - and they share it very willingly and it is always helpful. All employees have been very nice and professional, as well.I feel as though the crickets are a little bit overpriced, but they're not terrible; but that is just me simply trying to get really "nitpicky" - in terms of creating a good, through, review.
July 16 · Andrea EinarsonI bought a bag of dog food, my dog ate it once puked it up and refused to eat any more of the bag. I stupidly didn't get a recipe, its dog food who keeps that receipt, I called the store and was told they were unable to exchange the bag for a new one or refund me. The bag cost me about $90 large breed purina proplain chicken and rice. Totally unacceptable i would of been happy with a break on the price of a replacement bag but the store was unwilling to help in anyway.
August 17 · G.Blaney11What a fantastic experience!!! My daughter and I just swung by for some cat supplies and to check out the new digs, but we received a whole lot more! The staff was great, Sky showed us all around, and introduced us to all her fury friends! Very knowledgeable staff, and the animals were clean, loved and happy. I don’t think I’ll go anywhere else!!! Thank you Sky!!!
October 11 · Erin TolmanI’ve been shopping at this store since the day they opened as they impressed me so much on multiple levels that I abandoned shopping at Pet Supplies Plus. I’m a picky dog owner and love their Performatrin brand dog food as it meets my dog’s nutritional needs. I also love their store brand puppy pads for my special needs dog. I spend hundreds every couple of weeks.However, this store has had a major decline in the past 6 months or so in not only customer service but also cleanliness and animal care. This past visit will be my last as I can’t continue to support a company that allows this type of care in their stores. I’ve made phone calls previously which has apparently fallen on deaf ears.Today there were 3 employees standing the register area chit chatting while the store was disgusting. There was an old dried pile of cat poop by the window behind the strollers by the cat cage. The fish tanks have algae build up on the glass and the filters are clogged with loose leaves from the plants. The reptiles have dirty water bowls with algae. There were scissors out where any child could grab then, boxes all over the floor which I tripped on going into an aisle, an open ladder in the middle of the aisle and larger items hanging off the shelves.Under and around the bird cage was a huge mess which can be a slip hazard, the plexiglass portions in the small animal tanks are disgusting and the smell is awful. At checkout there was zero customer service. The Fourth Key, as stated on her name tag, didn’t even acknowledge myself or other customers.
July 07 · NicoleI can't say enough good things about this pet supermarket! The staff is absolutely amazing. I wondered into this store after a vet visit with my little dog, He was sick with stomach issues and dehydration. The staff there recommended a tummy friendly food and even recommended a product for teeth cleaning. Ever since that first visit I drive 15 miles one way just to do business with them. If you should ever visit there, please ask for Ryen, he's very full of great information. Best Pet store in the Concord/North Charlotte area.
December 15 · Betty Jo Knight
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