Petco Introduce
For pet lovers across Utah, ensuring the health and happiness of their animal companions is a top priority. Petco in South Jordan, located at 11639 S Pkwy Plaza Dr, serves as a key resource for the local community, providing a wide array of products and services for a diverse range of pets. This location is not just a pet supply store; it is a full-service destination catering to the needs of dogs, cats, fish, reptiles, and more. From essential food and toys to specialized habitats and care items, Petco aims to be a convenient and reliable one-stop-shop for all pet owners in the South Jordan area and beyond.
Petco has built a national reputation for its extensive product lines and various in-store offerings. The South Jordan location reflects this commitment by stocking a comprehensive selection of items for both common and exotic pets. Whether you are a dedicated dog owner, a cat enthusiast, or a hobbyist with a passion for tropical fish or reptiles, you will likely find the products you need here. The store's classification as a "fish store," "goldfish store," "reptile store," and "tropical fish store" highlights its specialty sections, making it a valuable resource for niche pet markets that can be difficult to find in a single place. This wide-ranging inventory saves Utah residents time and effort, consolidating multiple shopping trips into one convenient visit.
In addition to its product selection, Petco in South Jordan focuses on providing service options that align with modern consumer preferences. They understand the importance of flexibility and convenience, offering several ways to shop. For those who prefer a traditional experience, in-store shopping allows you to browse the aisles at your leisure. However, for a quicker and more efficient process, the store provides curbside pickup, in-store pickup, and a delivery service. These options are particularly useful for busy individuals or for those who need to get heavy bags of food or litter without a hassle. The store also offers amenities like Wi-Fi, which can be useful for looking up product information or using the Petco app while you shop.
The accessibility of the Petco South Jordan store is a notable feature for local users. Situated on South Parkway Plaza Drive, the location is easy to reach from major roads, making it a central hub for pet owners in South Jordan and neighboring communities. The store’s commitment to accessibility is evident in its wheelchair-accessible entrance, parking lot, and restroom, ensuring that all customers, regardless of their mobility, can navigate the store comfortably and safely. This focus on inclusivity is a vital part of serving a diverse community and is a factor many customers appreciate when choosing where to shop.
While the store offers a wide range of products and services, customer experiences can sometimes vary, as is the case with many large retailers. Some reviews have pointed to areas where the store could improve, such as customer service and the upkeep of animal habitats. For example, some customers have voiced concerns about the cleanliness of animal cages and the health of the animals on display. A customer expressed great disappointment with the state of the store, noting that the cages were "disgusting" and that some animals appeared to be in poor health. Another review mentioned a frustrating experience with curbside pickup, where the service advertised was not fulfilled promptly. It's important for local shoppers to be aware of these instances and to manage their expectations.
Services Offered
- In-store shopping: Explore a vast selection of pet supplies, including food, toys, and accessories for all types of pets.
- Curbside pickup: A convenient option to order online and have your products delivered to your car.
- Delivery: Have pet food and supplies shipped directly to your home.
- In-store pickup: Order online and pick up your items at the front of the store for a quick and easy visit.
- Onsite services: Includes pet grooming, dog training, and veterinary services, though specific offerings may vary.
Features / Highlights
- Diverse Pet Inventory: Serves as a specialized resource for fish (including tropical fish and goldfish) and reptiles, along with comprehensive supplies for dogs, cats, and small animals.
- Multiple Shopping Options: Provides convenient methods to shop, from traditional in-store visits to online ordering with pickup or delivery.
- Accessibility: Ensures a comfortable visit for all customers with wheelchair-accessible entrances, parking lots, and restrooms.
- Quick Visit Planning: The store's layout and service options are designed to facilitate efficient trips for customers on the go.
- Flexible Payments: Accepts all major credit cards, debit cards, and NFC mobile payments, making checkout smooth and easy.
Contact Information
Address: 11639 S Pkwy Plaza Dr, South Jordan, UT 84095, USA
Phone: (801) 302-3341
What is worth choosing
For pet owners in Utah, particularly in the South Jordan area, Petco is a worthwhile choice for its extensive and varied inventory. The ability to find specialized supplies for a wide range of animals, from reptiles to tropical fish, under one roof is a significant advantage that sets it apart from more general pet stores. This makes it a primary destination for both new and experienced pet owners who have diverse animal companions at home. The sheer convenience of its multiple service options, from curbside pickup to home delivery, is also a major draw, accommodating the needs of busy local residents.
While it’s true that some customers have reported negative experiences with specific aspects of the store, such as grooming services or animal care, these isolated incidents should be considered in the context of the store's overall value. The store provides essential services and products that are a daily necessity for many. The accessibility features also make it a more welcoming place for a wider range of the community. For a quick trip to pick up pet food or to restock on common supplies, the South Jordan Petco is a convenient and reliable option. Ultimately, for residents looking for a vast selection of pet products and flexible shopping methods, this Petco location remains a practical and useful resource, despite the occasional inconsistency in service.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
11639 S Pkwy Plaza Dr, South Jordan, UT 84095, USA
Petco Reviews
groomingemployeescashieradoptioncricketswebsitelizardsstockedpickupgoldfish
★ 5★ 4★ 3★ 2★ 1Ordered curbside pickup, waited 15 minutes after getting TO Petco, after having marked being on my way in the app. Went inside, told employee I had a pickup that was supposed to be curbside but I had sat after checking in and no one had come out. Employee was pleasant but didn't apologize for my order being curbside and having gotten no response, didn't try to show any friendliness.There were no customers around and additional employees milling about.If you don't want to do curbside pickup, turn it off in the app and take down the multiple signs advertising it.
September 06 · Brooklyn HenrichsenThis is the worst petco I have even been in, it’s never been cleaned the cages are disgusting and you can barely see the animals which are all sick and dying.My daughter’s favorite animal in the store was a small chameleon over the last two weeks it has been getting worse and worse, today it was dead on the floor of the cage, seems like it’s been there for a couple of days. There’s dirt and cobwebs on all the racks.This store needs to be boycotted, it’s cruel for these poor animals to live in such filth. This store desperately needs new management and cleaned up. It seems to be always understaffed.
November 28 · Brandon PettitGreat Pet Store! They have always had a great location that is kept clean neat and tidy! I was impressed with their huge selection of pet supplies. Very conveinent to have a pet store in. This area! The staff is knowledge and helpful and friendly. All kinds of animals and creatures available to buy! So many types of fish. They even have birds for sale here! Lastly, you get your pet groomed here!
October 26 · Casey KoonI believe he is the manager or, general manager, not quite sure, but every single time I’ve come into this petco he is extremely unfriendly and rude, not only towards his own employees, but customers as well.The first incident, I went to buy a pleco for my tank.He treated me like I was stupid and had 0 clue on how to care for my animals.Said he didn’t feel comfortable with giving me a pleco and I went home with a Cory catfish (who is thriving to this day, this was around a year and half ago.. maybe because I research how to take care of my animals..) because of this I chose to buy my animals else were and only get crickets here for convenience sake.But today, the second instance, I had a wonderful younger man ring us up, and grab us crickets.I had not seen a single other employee in the store besides the young gentleman upfront.We ask for our crickets and pay, where the young man goes to grab them from the buckets for us.Halfway through him grabbing us crickets, the angry manager comes up and instantly snaps at the young man. “I don’t want cashiers getting crickets!”I understand the frustration, but he was seriously the only other person up front, he wasn’t going to make us wait 30 minutes to check other people out before hurrying and getting our crickets. (Getting crickets takes 5 mins max)The rude manger then takes over getting our crickets, taking 20x longer because he can’t stop scowling this employee in front of guests.I don’t understand how it’s okay to yell at other employees in front of customers and I also don’t understand how it’s okay to make us wait longer because no other employees were helping the one.The young man was trying his best by himself and that’s all that matters.Do better.Only giving 3 stars for the nice gentleman who helped us.
April 11 · Kara JohnstonThis review is based 100% of the Grooming Salon. They are horrible. All the other Grooming Salons Petco’s in Salt Lake City are top notch, but avoid this one at all costs! They overcharged me for ‘mats’ when we’ve never been charged by any of the 12 Petco’s different Petco’s (5 in Salt Lake City). Then the groomer Zoey was arguing with me about MY phone number. Quite ridiculous.This is actually the second time we’ve had an experience like this from this specific grooming salon at this Petco. A previous groomer made it obvious with a print out of her Venmo, that we needed to tip her, and her Venmo was the desired place for her tip.Needless to say we won’t be coming back to this one.
August 16 · Glen Elliott
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