Premier Pet Supply

- 2848 W Maple Rd, Troy, MI 48084

For pet owners across Michigan, finding the right supplies is about more than just a quick transaction; it's about making choices that contribute to our pets' long-term health and happiness. In Troy, MI, Premier Pet Supply has established itself as a go-to destination that combines the convenience of a modern retailer with the personalized expertise of a local small business. This store is dedicated to offering a curated selection of wholesome foods and quality products, creating a shopping experience that is both informative and enjoyable. For residents in Oakland County and beyond, Premier Pet Supply offers a trusted source for all pet needs, backed by a team of knowledgeable and passionate individuals.

The foundation of Premier Pet Supply's reputation is built on its exceptional customer service. This is a point consistently highlighted in customer reviews, which praise the staff for their knowledge and helpfulness. A customer, Gary B., shared a perfect example, recounting how an associate named Gabby spent "about 20 minutes with us explaining the difference between different types of food." This kind of in-depth, personalized guidance is invaluable for pet owners trying to navigate the often-overwhelming world of pet nutrition. Another review from a first-time cat mom who got her emotional support animal (ESA), Sylvester, from the store speaks to the staff's supportive and "comforting" nature. This level of personal connection transforms a simple purchase into a meaningful experience, making customers feel supported and confident in their choices. The fact that the staff is "full of knowledge" on everything from pet food to general pet care is a major reason why local residents choose Premier Pet Supply over larger, less specialized competitors.

Located at 2848 W Maple Rd, Troy, MI 48084, Premier Pet Supply is a convenient and easily accessible option for pet owners in Troy and the surrounding areas of Metro Detroit. The store's commitment to accessibility is evident with its wheelchair-accessible entrance and parking lot, ensuring that all customers can shop comfortably. For those with busy schedules or who prefer not to shop in-store, Premier Pet Supply offers a range of service options. These include curbside pickup and in-store pickup, allowing customers to order online and quickly retrieve their items. They also offer local delivery, providing the ultimate convenience for those who need pet supplies brought straight to their door. These flexible service options, combined with the convenience of a "quick visit," make Premier Pet Supply a highly practical choice for the modern pet owner. The store also accepts multiple payment methods, including credit cards, debit cards, and NFC mobile payments, making every transaction smooth and efficient.

Premier Pet Supply goes beyond just selling products by offering a variety of valuable services designed to support pet owners. One of their standout offerings is the self-service dog wash. This provides a clean and stress-free alternative to bathing a dog at home, with raised tubs and all the necessary supplies—from shampoo and conditioner to brushes and towels. This is a huge benefit for dog owners in the Michigan area looking for a mess-free way to keep their pets clean. Additionally, the store provides nutritional counseling, a service that directly addresses the confusion many people face when reading pet food labels. Their expert team helps customers understand ingredients and choose the best diet for their specific pet’s needs, whether it's for a dog, cat, small animal, or reptile. The business is also known for its community involvement, including hosting events and offering a "Welcome Home Bundle" for new adoptive pet parents, which further solidifies its role as a supportive local partner in the pet community. They have also been described as an LGBTQ+ friendly establishment, which fosters a welcoming and inclusive environment for all.

The product selection at Premier Pet Supply is a key highlight, with a focus on natural and holistic foods, unique products, and trusted national brands. This commitment to quality ensures that customers have access to the best options for their pets' health. A customer review mentioned finding "amazing" catnip and another was happy to find a "nice variety of cat food, hairball remedy flavors and natural cat litter." This variety, combined with the staff's expertise, means that pet owners can find what they need while receiving expert advice on the best choices. The store’s friendly atmosphere, as consistently noted in reviews, makes the shopping experience pleasant and encourages a sense of loyalty among customers. The "small business" feel, even as part of a larger, local network of stores, creates a welcoming and personal connection that big-box retailers simply cannot replicate. This local legacy, which started in 1992, is built on a foundation of clean stores, quality products, and exceptional service, all of which continue to define Premier Pet Supply today.

What is worth choosing? Premier Pet Supply is an excellent choice for Michigan pet owners because it provides an unmatched combination of expert knowledge, a wide range of quality products, and a genuine commitment to customer service. The staff’s willingness to spend time with customers, offering personalized nutritional counseling and product recommendations, sets this store apart. The convenience of their multiple service options—including in-store shopping, curbside pickup, and local delivery—makes it incredibly easy to get the supplies you need, on your own terms. Beyond retail, services like the self-service dog wash and community events foster a sense of community and provide real value to pet owners. By choosing to shop at this local, small business, you are not only getting the best products for your pet but also supporting a team that is passionate about what they do and cares deeply about the well-being of every animal and owner who walks through their doors. Premier Pet Supply has been consistently voted a "Best Pet Supply Store" for good reason, and it is a truly premier destination for all your pet care needs in the Troy area.

Services Offered

• Curbside and In-store Pickup: Convenient options for fast retrieval of online orders.
• Local Delivery: Get pet supplies delivered directly to your home.
• Self-Service Dog Wash: A convenient and mess-free solution for bathing your dog.
• Nutritional Counseling: Expert guidance on choosing the right food for your pet's health.
• Nail Trims: A convenient on-site service to maintain your pet's grooming needs.

Features / Highlights

• Knowledgeable and Supportive Staff: Praised for their expertise and helpful, comforting service.
• Small Business Feel: A local establishment with a focus on personalized, community-oriented service.
• Wide Product Selection: Specializes in natural, holistic foods and quality supplies.
• Accessibility: Features a wheelchair-accessible entrance and parking lot.
• LGBTQ+ Friendly: A welcoming and inclusive environment for all customers.

Contact Information

• Address: 2848 W Maple Rd, Troy, MI 48084, USA
• Phone: (248) 677-0154

What is worth choosing?

Premier Pet Supply is an exceptional choice for Michigan residents because it masterfully blends the high-quality product selection of a specialty store with the warmth and personalized attention of a local small business. The staff's dedication to providing expert, one-on-one guidance, as highlighted by numerous customer reviews, ensures that every pet owner can make the best choices for their animal's specific needs. The added convenience of multiple service options—from in-store pickup to local delivery—makes getting essential supplies a seamless experience. Furthermore, the store's additional services, like the self-service dog wash and nutritional counseling, provide tangible benefits that go beyond a simple retail transaction. By choosing Premier Pet Supply, you are supporting a business that is not only a local institution but also a partner in your pet's wellness journey. It's the perfect place for those who seek a store with a strong commitment to quality products, knowledgeable service, and a truly welcoming community feel, making it a standout in the Metro Detroit area.

Premier Pet Supply

2848 W Maple Rd, Troy, MI 48084, USA