Petco Introduce
For pet owners throughout Michigan, and especially those in the Battle Creek area, having a reliable, one-stop shop for all their pet's needs is a major convenience. Petco, located at 12765 Harper Village Dr Ste 140, is a familiar and trusted name that provides a wide array of products and services. More than just a simple store, this Petco location is a hub for pet care, offering everything from high-quality pet food and accessories to professional grooming, training, and even on-site veterinary services. Whether you’re a long-time pet owner or welcoming a new furry, scaly, or feathered friend into your home, this store is equipped to help you on your pet care journey. The store's commitment to convenience and a broad range of offerings makes it a staple for the local community.
The experiences of customers at the Battle Creek Petco often highlight the quality of its services and the helpfulness of its staff. One reviewer shared a delightful story about their dog, Roxy, and her first grooming experience at the store. The owner was "very impressed with the trim on her pads and nails" and noted how "beautiful" Roxy looked after her grooming session. The review credits the "beautiful job girls," underscoring the skill and care of the grooming team. Another review tells a heartwarming tale of a new guinea pig, Mr. Punkin, who was a gift for a mother from her daughters. The family was clearly happy with their "beautiful new addition." A follow-up from the same customer noted that just two weeks later, Mr. Punkin had "warmed up to his new family," becoming "ever so perky & playful." These anecdotes speak to the positive impact that the animals and services from this Petco location have on families in the community.
While the grooming and live animal sales receive positive feedback, Petco as a whole also has a history of varied reviews. It is important to remember that different experiences can occur depending on the specific service and staff member a customer interacts with. The general consensus from positive reviews of Petco locations is that the stores are well-stocked, clean, and the staff is often knowledgeable and friendly. However, negative reviews from other locations sometimes mention issues with grooming consistency, particularly with different groomers, and occasional concerns with the care of aquatic animals or reptiles. At the Battle Creek location specifically, the positive reviews provided suggest a high level of care, particularly in grooming and in the health of the animals sold. It is always a good practice for customers to visit the store and assess the conditions for themselves.
The Petco in Battle Creek is conveniently located at 12765 Harper Village Dr Ste 140, a spot that is easily accessible for residents of the city and the surrounding areas. The store is designed with accessibility in mind, providing a wheelchair-accessible entrance, parking lot, and restroom, which ensures that all members of the community can shop comfortably. The store also offers Wi-Fi as an amenity. The services provided are designed for a "quick visit," as noted in the provided information, making it easy to pop in for an essential item. Multiple payment options, including credit cards, debit cards, and NFC mobile payments, add to the convenience of the shopping experience.
Services Offered:
- Curbside Pickup & Delivery: Convenient options to get your pet supplies without having to go inside the store.
- In-Store Pickup & Shopping: The traditional retail experience for those who prefer to browse the aisles.
- On-Site Services: A wide range of professional services are available, including grooming, training, and vaccinations.
- Dog Grooming: A full-service grooming salon with certified stylists for baths, haircuts, nail trims, and other specialized services.
- Dog Training: Professional trainers offer classes to help with obedience and behavioral issues.
- Veterinary Services: On-site clinics, like Vetco, offer a variety of services, including pet vaccinations and wellness exams.
- Live Animal Sales: A selection of live animals, including fish, reptiles, and small animals like guinea pigs.
- Pet Food & Supplies: A vast selection of premium pet food, treats, toys, and supplies for all types of pets.
Features / Highlights:
- Professional Grooming: Praised for high-quality work, particularly with trims and overall finish.
- Wide Range of Products: Offers a comprehensive selection of food, accessories, and supplies for dogs, cats, fish, reptiles, and other small animals.
- Convenient Service Options: Provides multiple ways to shop, including in-store, curbside pickup, and delivery, catering to various customer needs.
- On-Site Professional Services: The availability of grooming, training, and veterinary clinics in one location is a major convenience.
- Accessibility: The store is fully equipped with wheelchair-accessible amenities including parking, entrance, and restrooms.
- Positive Live Animal Experiences: Customers have shared positive stories of bringing new pets home from the store, highlighting their health and happiness.
Contact Information:
Address: 12765 Harper Village Dr Ste 140, Battle Creek, MI 49014, USA
Phone: (269) 979-0230
What is worth choosing this business?
For Michigan residents, particularly in the Battle Creek area, Petco is worth choosing for its convenience and the wide range of services it provides. The store is a true one-stop-shop that can handle many aspects of pet ownership. Whether you need to pick up a bag of dog food, get your cat's nails trimmed, or find a new pet for your family, you can do it all in one location. This convenience is a major time-saver for busy individuals and families. The availability of services like curbside pickup and delivery further enhances the practical appeal, allowing you to get what you need, how you need it.
Furthermore, the quality of services and products, as highlighted by positive customer reviews, is a strong reason to choose this store. The positive feedback on the grooming services shows that the professional staff can provide excellent care and results. The heartwarming stories of pets like Mr. Punkin settling into their new homes demonstrate that the store can be a source of happy and healthy new family members. While every customer's experience may vary, the positive endorsements from those who have used the grooming and live animal services speak well of the specific location’s quality. For these reasons—the extensive inventory, the convenient services, and the demonstrated care from the staff—Petco in Battle Creek is a go-to destination for all your pet needs.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
12765 Harper Village Dr Ste 140, Battle Creek, MI 49014, USA
Petco Reviews
groomingsellcashiernailscricketsreptilesemployeesmellsinventoryclerk
★ 5★ 4★ 3★ 2★ 1Roxy had her 1st grooming here today. They said she did really good. When I picked her up she was beautiful!! Very impressed with the trim on her pads and nails! She was exhausted , ate dinner and could hardly keep her eyes open. Beautiful job girls!!
July 07 · Vicki GMy Daughters got their Momma a pet Guinea Pig. His name is Mr. Punkin. He's definitely a beautiful new addition to our family. Thank you.UPDATE : 2 weeks later, & Mr.Punkin has warmed up to his new family ❤️ He's so happy & is getting tons of attention. He's gone from shy to ever so perky & playful. This is one spoiled little guy! 😀
July 30 · AngelPie DWe took our dog in to get a bath and his nails cut. Last Friday the 29th of August. It was a different groomer I've tried a number of times to get hold of the groomer or of the store no one seems to answer the phone. My dog does not to this day smell clean his paws are black usually when he comes out from the groomer he's all white he's a boxer so he has a white chest. I don't understand usually he smells really really clean for at least a month right now he does not and he does not go outside he stays in the house except to go with potty I am very upset with the service that we received this time on our dog. We have been coming there for 11 years this is my first complaint. I want people to know that they're not doing as good as they used to and if you're still getting your A1 service God bless your soul
September 03 · Deborah SparksJust short of a month ago I went there and bought a handful of fish and on checkout was told by my cashier that there's a 30-day guarantee and any fish that passes can be replaced or exchanged. I specifically inquired about needing to bring in the remains of said fish based on previous experience at other brand stores. I was told no just the receipt will be fine. I brought my receipt in today which is just a couple days shy of that 30 days and attempted to replace the fish. I lost three out of seven. The store associates inquired about 1. a water sample and 2.the bodies of the fish. I explained that I was told that neither one of those were required when I purchased said fish and I was there for unprepared to bring in a water sample and had not saved the remains of the deceased fish. The remaining fish that I bought have been thriving and had it been just one fish that had passed. I would never have made an attempt to replace. With it being almost half of what I had paid originally, I wanted to replace the fish to get my money's worth. It's frustrating to me that in a customer service industry myself, if we misquote somebody by mistake or share misinformation, we honor on principal what we quote even if it's wrong. Today I was told had I brought a water sample they would be more than willing to sell me more fish, Not replace. Based on my experience when I decide to buy more fish it will not be from Petco as they do not stand by what their customers are told
July 03 · Kyrie RuleWe get our feeders and even some of our fish here and everyone is so helpful in getting us what we need. Recently we bought two Bearded Dragons and a Corn Snake. They were super healthy and the people working there worked hard to make sure we got the one we wanted. When we picked the reptiles up the kids were so excited and the people working here are pretty good with kids too! Dorothy, Autumn and Brandi are such good employees and they set the bar of which most employees should try to attain. They have good old fashioned customer service and rapport.
March 13 · Jeremy Micheals
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