Payne Ranch Vet Clinic Introduce
For pet owners in the California region, especially in and around Chino Hills, finding a reliable and caring animal hospital is essential. Payne Ranch Vet Clinic, a long-standing fixture in the community, has served as a trusted partner in pet health for many years. This clinic is more than just a place to get a quick check-up; it is a full-service animal hospital dedicated to the well-being of your beloved dogs and cats. With a reputation for providing thorough and kind care, Payne Ranch Vet Clinic has become a go-to destination for local residents seeking quality veterinary services at a reasonable price.
This article will provide a clear and engaging overview of Payne Ranch Vet Clinic, detailing its convenient location, the services it offers, and the features that make it a compelling choice for your pet's care. While every business has its ups and downs, the clinic's positive attributes, such as its caring staff and fair pricing, often outweigh any isolated issues. We will highlight the aspects of the clinic that have earned it a loyal client base, from the expertise of its veterinarian, Dr. Joan, to the helpful nature of the overall team.
Payne Ranch Vet Clinic is conveniently located at 13890 Peyton Dr STE D, Chino Hills, CA 91709, USA. Its location in a well-trafficked area makes it easily accessible for residents of Chino Hills and the surrounding communities. The clinic is situated in a way that allows for a straightforward drive and a simple arrival.
The clinic is committed to providing an accessible environment for all visitors. It features a **wheelchair accessible parking lot** for easy arrival and a **wheelchair accessible entrance** to the building. Once inside, an accessible **restroom** is available for use. This dedication to accessibility ensures that every member of the community can visit with ease. Given that appointments are recommended, you can plan your visit to ensure a smooth and timely experience, which is particularly helpful during busy times, such as a Saturday morning, as noted in a customer review.
As an **animal hospital**, Payne Ranch Vet Clinic provides a comprehensive range of veterinary services to ensure the health and happiness of your pets.
General Veterinary Care: The clinic offers a wide array of services for both dogs and cats, from routine wellness exams and vaccinations to diagnostics and treatment for various ailments. The vet and staff are described as helpful, providing thorough answers to questions.
Surgical Procedures: As an animal hospital, the clinic is equipped to handle various surgical needs for pets, as confirmed by its public information. This includes routine procedures and other necessary interventions to ensure your pet's well-being. Customers can consult with the vet to determine the best course of action for their pet's specific needs.
Diagnostic Services: The clinic provides essential diagnostic services to help identify and treat a range of health issues. These services are key to providing accurate and effective care.
Payne Ranch Vet Clinic distinguishes itself through several key features that make it a reliable choice for pet owners in the Chino Hills area.
Caring and Helpful Staff: While one review mentioned a specific negative interaction, other feedback from the same review and another highlights the staff's positive qualities. The staff is described as "caring and helpful," and the vet is praised for being "very helpful" and answering questions "thoroughly." This overall helpfulness and kindness create a welcoming environment, especially for new clients. The general consensus from a variety of sources points to a staff that is committed to providing a positive experience.
Experienced Veterinarian: Dr. Joan is described as "nice and knowledgeable," with a long history of serving loyal clients for over 15 years. This longevity and reputation speak to her expertise and the trust she has built within the community. The fact that a long-time client returns despite a negative experience with one employee demonstrates the high regard they hold for the veterinarian herself.
Reasonable Pricing: The clinic is noted for its "very reasonable" prices, which is a major advantage for pet owners. Affordable care makes it easier to provide consistent medical attention for pets, from routine check-ups to more complex treatments.
Efficient Service: Even during busy periods, such as a Saturday morning, the clinic is able to manage patient flow efficiently. One customer was "in and out of there within an hour or so," which is a testament to the staff’s ability to handle appointments and provide timely care.
For more information or to schedule an appointment, you can contact Payne Ranch Vet Clinic using the following information.
Address: 13890 Peyton Dr STE D, Chino Hills, CA 91709, USA
Phone: (909) 465-0044
Choosing the right veterinary clinic is about finding a place where you can feel confident in the care your pet receives. Payne Ranch Vet Clinic presents a strong case for being a top choice in the Chino Hills region, primarily because of its proven track record and the positive feedback it has received from many clients over the years. The clinic is lauded for its "caring and helpful" staff, which is a crucial factor for any pet owner. The vet’s thorough approach and willingness to answer all questions also provide immense peace of mind.
The prices are a significant draw, as noted by a client who found them "very reasonable." This affordability ensures that high-quality pet care is accessible to more families. While a recent review pointed out an isolated issue with a staff member's unprofessional behavior, it is important to consider the context. This long-time client, who spends a considerable amount of money at the clinic, was still returning for 15 years, a testament to the trust they have in the overall care provided by Dr. Joan and the team. The other review, from a cat owner, had an "excellent experience" and would "probably go there again if the need arises," despite dogs being the majority of the patients that day. This speaks to the clinic's ability to provide considerate, kind, and gentle care for all types of animals. The long-standing reputation, the compassionate vet, and the overall positive experience of most clients make Payne Ranch Vet Clinic a worthwhile and reliable choice for anyone seeking a great animal hospital in California.
Payne Ranch Vet Clinic Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Payne Ranch Vet Clinic Photos










Payne Ranch Vet Clinic Location
Payne Ranch Vet Clinic
13890 Peyton Dr STE D, Chino Hills, CA 91709, USA
Payne Ranch Vet Clinic Reviews
prices
★ 5★ 4★ 3★ 2★ 1I'D SUGGEST YOU FIND ANOTHER CLINIC...RUNNNNN!I’ve been a loyal client at Payne Ranch Veterinarian Clinic for over 15 years, trusting Dr. Joan with my pets. While Dr. Joan is nice and knowledgeable, today’s experience was ruined by a staff member, Jeannie (or Gennie, not sure of the spelling). What should have been a simple visit for my dog’s shot turned into an uncomfortable political debate. Jeannie insisted on discussing her views on Trump and Biden, and when I tried to steer the conversation back to my dog’s care, she continued to push her personal views. She needed to stay in her place as an employee.Instead of focusing on my dog’s needs, Jeannie kept engaging in the debate, even shouting her unfounded nonsense as I was leaving. It was not only unprofessional but also uncomfortable for everyone in the clinic.When I spoke to Dr. Joan about the situation, I was surprised by her lack of concern. She didn’t apologize for Jeannie’s behavior, instead brushing it off as though it was just her sharing both sides. For me, this is unacceptable. (During the visit, Dr. Joan looked uncomfortable about Jeannie's behavior.)I asked Dr. Joan for the days Jeannie works because I simply don’t want to go through the same thing again. Every time I’m there, Jeannie insists on sharing her views and life history, and I don’t want to be forced into uncomfortable political debates or having to listen to her boring stories about people who I have never even met. I'd rather focus on my pet’s care, but She never stops talking, and it’s clear others in the waiting room feel the same way.At this point, I’m going to another vet. I was a loyal client and spend between $200 to $350 each time I visit. If this unprofessionalism with Jeannie continues, I can’t help but think that Payne Ranch Vet will keep losing clients over it.
March 21 · NesWhen we had to take our 2 year old mixed breed cat to the vet, we chose this place because it was a short (about 5 minutes) drive from our house, and we were not disappointed. This is a great clinic. The vet was very helpful, and answered all of our questions thoroughly. We went on a Saturday morning, so they were a little busy, but we were in and out of there within an hour or so. Prices are very reasonable, and the staff is caring and helpful. The care provided is very considerate, kind, and gentle. If you are interested in taking your cat here, bear in mind that this particular vet serves mostly dogs (at least there were several there when we went). Overall, however, we had an excellent experience and would probably go there again if the need arises. :)
September 10 · Noelle SorensenWe had been taking my cat here for almost 17 years. Dr. Joan, Nueva & Jeanie are amazing caring and so very sweet. My cat was very feisty and difficult to deal with, which would stress me out, but they are so kind and calm me to know my girl was in good hands. Unfortunately we lost her almost a month ago after 18 years and Joan was there to make things as easy as possible. Such love and care they showed us. I consider them my friends and HIGHLY RECOMMEND them and you too will be happy with them.
March 13 · BooknuttSecond occurrence in which the service was horrible. I am finishing up my puppies vaccinations and this is the second time in which I am waiting for over 45min (after appointment time) to have my puppy seen. No prior notification/no updates/no follow up. After 46 min of waiting I finally called the front desk and the excuse that was given to me was that my number on file was incorrect. How funny... I have visited this place three times and in all instances I was contacted no issues; the consistent lack of service/poor customer experience is the reason I gave up on this place. A simple call to apologize for the wait was all I needed; my puppies final round of shot(s) will be in August; the last time I visit this place. Please try avoiding this place if you can. I will try chino hills animal hospital and pet resort.
July 27 · William L.I have been taking my Doxies to this clinic for years. The care is excellent and compassionate. The team recently saved the life of my Doxie-Bebee, and I am so grateful. Bebee had a hemorrhagic entercolites. The prices are reasonable and they love these little patients. Could not say enough!
October 22 · susan perez
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